Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... もっと見る
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... もっと見る
企業が回答しました
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... もっと見る
企業情報
Superdry - Bromley について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, 英国
- 02083 131324
4.6
優良
247件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I like the way the store is presented…
I like the way the store is presented with creative displays of the clothing and offers.
It's always nice to shop here.
2024年7月30日
Superdry - Bromley からの回答
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Super easy returns policy and refunds processed in less than 3 days
The delivery of my product was on time but unfortunately didn’t fit me.However the return process was super easy. I took the item to my nearest store, no hassle at all, they keyed the item code into their system and I received a full refund within a day or two. That’s the quickest I’ve ever experienced.
2024年7月8日
I placed my order online and chose to…
I placed my order online and chose to collect it from a store
So pretty straight forward and very easy to collect
Staff were friendly
2024年6月11日
Superdry - Bromley からの回答
Hi Lorren,
Thank you for taking the time to give us your feedback, we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Online Purchase
Well made and fitting coat. Got it sent to the Bromley store as ordered it online. Comms were excellent throughout and staff in store were very helpful.
2024年6月9日
Love the product and the service
Love the product and the service; no complaints or issues with either
2024年5月28日
Excellent Customer Service
Great young person led staff, respectfulness at its very best.
Excellent attitudes from start to finish even though I was not sure what I wanted. I received great help
Congratulations to the Management team
who have trained these staffers.
2024年5月18日
Prompt service
I was kept correctly informed with my click and collect. On arrival i was politely approached and seen to straight away. I was also given a free bag for my items... which is rare as in some stores of click and collect they have charged me.
2024年5月7日
Superdry - Bromley からの回答
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
We made an early entry to the Bromley…
We made an early entry to the Bromley Glades branch and wasn’t 100% sure on an item of clothing for a present. The staff were lovely and kind enough to hold onto this for what must’ve been 4 hours until we had made our minds up! Amazing customer service. Thank you 🙏
2024年5月13日
Great quality clothes that actually…
Great quality clothes that actually LAST. Also, always happy with the service at my local store in Bromley, The Glades. My whole family are big fans of Superdry, we love the design and quality, thank you Superdry:)
2024年4月26日
Bought some denim shorts and 2 camis…
Bought some denim shorts and 2 camis for my holiday, very happy with all of them
2024年4月14日
I ordered my product on line as my size…
I ordered my product on line as my size was not available at the local store so had to collect it at the store. The shop assistants were nice and helpful. All were good apart from the delivery was longer than expected.
2024年4月5日
Helpful staff.
2024年4月7日
The members of staff were very helpful. Shop very tidy
The member of staff was very helpful
2024年3月25日
Helpful and knowledgable staff.
The sales person who ordered the jacket was extremely helpful and efficient. We need to retain and promote staff like that. Thank you.
2024年3月13日
Daughter loves her new jacket recommend…
Daughter loves her new jacket recommend sizing up a size or 2
Customer service was really good in store helpful and very clear in terms of exchange queries and fit. Fast delivery also. Received within 2 days.
2024年3月12日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。