I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... もっと見る
Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... もっと見る
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... もっと見る
企業が回答しました
企業情報
Superdry - Bullring について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit SU303 The Bullring Centre, B5 4BA, Birmingham, 英国
- 01216 430691
4.4
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2022年11月23日
Easy ordering for a quality Christmas gift.
It was an easy process to order the product on the internet. I collected instore and I was greatly impressed by the staff assisting me.
2022年11月18日
Poor service ,Great products
Poor service ,Great products, plenty of staff, till operation poor, only one till open with at least 4 in queue with other staff around till area but none opening other tills
2022年11月23日
Couldn’t find staff in the store to try…
Couldn’t find staff in the store to try a smaller size than I’d bought so I just returned the cords.
2022年10月28日
Friendly,Patient
Friendly, welcoming and very helpful staff. Staff member was very patient in helping choose a coat.
2022年10月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bullring staff ,
My certain experience happened in Birmingham City Centre (Bullring). Where the staff literally don't care about the customer and they will make decision on behalf of you without even asking. They will mess up your entire day just because they don't know their own company policy about returns .The worst part is after making mistake they won't even say sorry and they gonna blame you for the mistake. Already have reported the incidence to the customer service but those two girls should give proper information about their own company policy ''again''.
2022年9月30日
Superdry - Bullring からの回答
Hi Muhammad,
Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback and can confirm that we have received your complaint. We are in the process of investigating this further with the store and our retail team and will update you as soon as we have further information. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry
Hi I came into your Birmingham store…in the bull ring
Hi I came into your Birmingham store and was greeted by a lovely guy he was very friendly and helpful which was really nice and I must say a rearaty these days in retail
2022年10月1日
I came Into the branch between 7:30-8pm…
I came Into the branch between 7:30-8pm to collect a package. My coat did not fit me, the staff were really helpful and friendly and was willing to help me find the coat in another size. Very helpful. Thank you so much.
2022年9月23日
Not happy that you guys have started…
Not happy that you guys have started charging for the delivery although the prices of your clothes are already quite high.
2022年9月16日
Superdry - Bullring からの回答
Hi,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time. Due to increasing costs for delivery and returns we have made the difficult decision to begin charging for delivery. We do offer Click and Collect as a free service subject to the item being available for delivery from our UK warehouse, however if it is being delivered from our warehouse in Belgium a delivery fee will apply. We do still currently offer a free return service for our customers. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry
Lady in store was very helpful with…
Lady in store was very helpful with ordering sizes not in store.
2022年9月4日
Superdry - Bullring からの回答
Hi - We appreciate you taking the time to review your recent experience with us. We endeavour to give our customers a really positive experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Being black in superdry
I was constantly watched and followed in your store.Im a working man with money to spend like anybody else. I will not shop at your stores again.
2022年9月1日
Superdry - Bullring からの回答
Hi Wayne,
We're really sorry to hear of the experience you received at our Birmingham Bullring store.
We treat all feedback seriously, and we will send this feedback to the Area Manager to investigate with the store directly.
Thanks so much for your review and comments.
Kind regards,
Superdry Care Team
Beautiful varsity Jacket and affordable…
Beautiful varsity Jacket and affordable prices. Fit my daughter perfectly, we will recommend.
2022年8月30日
Great service!
2022年8月18日
Superdry - Bullring からの回答
Hi, Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
flip flops
I ordered a pair of black flip flops and some white ones as well, the estimated delivery was precise and the quality of shoe for the money is fitting
2022年8月10日
Superdry - Bullring からの回答
Hello Annie,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Top Service,So quick
I bought a few item, ready to collect next day -no problem...I have had lesser experiences with other brands. This has been the best...I'm a superfan now
2022年8月10日
Superdry - Bullring からの回答
Hi Farai,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Love for superdry
Good customer service. Best quality products. Always there is love for superdry. That’s what keep me purchase only from superdry.
2022年8月3日
Superdry - Bullring からの回答
Hello Aswath,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Superdry - Bullring からの回答
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Superdry - Bullring からの回答
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
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