Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... もっと見る
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レビュアーのコメントを見てみましょう
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... もっと見る
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... もっと見る
企業が回答しました
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... もっと見る
企業が回答しました
企業情報
Superdry - Canterbury について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
24 Saint Margaret's Street, CT1 2TH, Canterbury, 英国
- 01227 781336
4.9
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly team in the local…
Very friendly team in the local Canterbury store. Helpful with advice on sizes. Great styles to add to my spring and summer wardrobe.
2025年4月18日
Canterbury Branch
The staff in the Canterbury branch was fabulous, very helpful and nothing was a trouble.
2025年4月18日
Great customer service
Great customer service, a large variety of clothes and sizes available.
2025年3月30日
Polite and helpful staff
2025年2月28日
Great Customer Service
Really helpful assistant -. Young girl who helped us look for a t shirt. Fabulous customer service - resulted in us buying a t shirt.
2025年2月5日
Ordered a sweatshirt online
Ordered a sweatshirt online , good quality, and delivery was no problem. However, I ordered the wrong size, so I ordered another one to be delivered to the store. I exchanged it while in store all good and staff were very professional and helpful meny thanks.
2025年1月12日
Fantastic quality great range
2025年1月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superdry - Canterbury からの回答
Hello,
Thank you for your wonderful feedback!
We're thrilled to hear you had a positive experience with our friendly Canterbury store staff.
We strive to maintain this level of service for all our customers. We hope you enjoy your purchase!
Superdry
I’m pleased with my new coat as it’s…
I’m pleased with my new coat as it’s seems to be well made and it came to my house earlier than expected and the fact that it’s also has a 12 year warranty is great.
2024年12月26日
Skirt ordered for my Granddaughter was…
Skirt ordered for my Granddaughter was as described. Easy to order. Order took a little longer than expected but think this was due to pre- Christmas sales rush. Staff in shop where I collected from very helpful.
2024年12月20日
An outstanding assistant in Canterbury
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, her suggestions were positive. She was genuinely interested in my purchase and how I could buy the item. I’m not one of your younger buyers but it’s rare to encounter a sales assistant with such a respectful attitude. I’m just sorry I didn’t catch her name so could use this forum to thank her. The item arrived in two days and was perfect
2024年12月12日
Superdry - Canterbury からの回答
Hello,
We are thrilled to hear about your positive experience at our Canterbury branch.
It sounds like you had a wonderful interaction with one of our team members. We are so pleased to hear that she was able to help you find the perfect Everest Bomber jacket, even going above and beyond to arrange home delivery for you.
We hope you have a lovely Christmas,
Superdry
One of my favourite shops
Good quality clothing in a wide colour range. Friendly and helpful staff and great service.
2024年12月13日
Superdry - Canterbury からの回答
Hello,
Thank you for your positive review!
We're thrilled to hear you enjoyed our clothing selection and found our staff helpful. We strive to provide a great shopping experience for all our customers. We appreciate you taking the time to share your feedback.
We hope you have a fantastic Christmas,
Superdry
It was a pleasure to shop because of…
It was a pleasure to shop because of the assistance by the dedicated staff. Willing to help and listen to their customer/s.
Full attention was given to helping me to find my right fitting. Thank you. I love the charitable box.
2024年12月1日
Excellent service
Excellent service, it couldn’t have been easier to order my gift voucher online.
It arrived quickly and was in a very nice wallet. Thank you
2024年11月29日
Superdry - Canterbury からの回答
Hi,
We're thrilled to hear you had such a positive experience!
We strive to make ordering gift vouchers as easy and enjoyable as possible. We're glad you found the wallet to be a nice touch.
Thank you for your kind words,
Superdry
Fantastic customer service
The top size I needed was not in stock and the sales assistant at the Canterbury store came to help and found the exact item I wanted online under a different code and offered to order it, I received the item 2 days later, much quicker than expected. Lots of great quality items in store. Fantastic customer service
2024年11月18日
Great products and great quick delivery.
2024年11月14日
Staff were very helpful and my order…
Staff were very helpful and my order arrived promptly
2024年11月11日
Superdry - Canterbury からの回答
Hi James,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
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