Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... もっと見る
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... もっと見る
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... もっと見る
企業情報
Superdry - Croydon について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, 英国
- 02086 804461
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent customer service
Excellent customer service. They helped me with everything I needed.
Order not received
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have my money and the store said they can’t give me a replacement. Unbelievable!
Amazing coats/jackets
Amazing coats/jackets. Great customer service in the Croydon store.
I only wish that Superdry did children's coats/Jackets
Product is so good and of high quality
Product is so good and of high quality. Being organic cotton makes me feel more resoonsible for the environment
First class company
First class company. I have purchased several items and all excellent quality.
Very efficient ordering system and fast delivery. Overall a five star experience.
when i went to pick up my order the…
when i went to pick up my order the staff were very flippant with their customer service
Had to go to the Croydon store twice to…
Had to go to the Croydon store twice to no avail. Up to today, I've not received an email from Superdry saying the order arrived
VERY Helpful & Happy Staff at the…
VERY Helpful & Happy Staff at the Croydon Branch, Polite, smiling and made me very satisfied with my purchases!!
回答に AI 支援を利用する場合があります詳細を表示
Awful
Awful. The jeans didn’t fit, the return label did not work I ended up taking the jeans to a store, I was promised a return receipt which never came - and neither has the refund - I may have to return to the store again, complete waste of time and energy.

Superdry - Croydon からの回答
Bad quality
I bought superdry slipper for my holiday at may this year I didn’t wear it at all before I travelled for 1 month holiday in august in this period of time on my holiday I only wear it and the glue come off so the sides are opened customer service not really helpful cos I didn’t keep the receipt cos I thought it’s reliable slipper and will last longer.I know the day I bought but I paid cash so they don’t bother to trace it for me.their quality is not good at all and customer service bad too and replying after ages.very disappointed .

Superdry - Croydon からの回答
Very good service
I ordered from you last week
I ordered from you last week, for 4 days it has still been saying it’s at the depot!! WHERE IS MY PARCEL!!!! 😤

Superdry - Croydon からの回答
I never got told it was in store and…
I never got told it was in store and tweeted on Twitter and even now not heard if item has come in

Superdry - Croydon からの回答
Staff were extremely helpful
Staff were extremely helpful, searched and found my out of stock item on line, ordered it and then arranged a pick up from the store with no P&P. Amazingly it arrived the next day, so I just popped in to get it. All very easy, staff so helpful and polite, highly recommend my Croydon store.

Superdry - Croydon からの回答
Needed a heavy winter coat quickly and…
Needed a heavy winter coat quickly and found what I needed (amazing jacket). When chatting with the staff about different jackets, they were very helpful and knowledgeable. They really helped me.
Amazing Service
Ordered a jumper online and it was sent with a security tag on it. I took it to superdry in croydon and they ordered me a new jumper which arrived promptly. The staff at croydon were very quick and professional.
Great service and helpful staff
Really good stuff Superdry & Hermes
Really good stuff Superdry & Hermes. I have lusted after Superdry clothes my whole life and only now have enough spare cash to indulge. I love the retro vibes and block colours. Delivery was fast, great communication and all delivered inncardboard/brown paper. Can't fault it really.
The website was user friendly
The website was user friendly. I was able to view and order the products that i liked. Ordered the items to be picked up from the store so it was very fast. I also received email notification. When i visited the store, the staff was very friendly and helpful. The items i ordered were true to size and look great!
everything was great!!!
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