I was not able to purchase vouchers in store due to the new introduction of a payment system & store manager was not able to support. I ordered online yet have still not received the voucher as it ne... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My parcel as explained by the lovely shop assistant arrived 2 days after ordering my items in the shop in Exeter.
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... もっと見る
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... もっと見る
企業情報
Superdry - Exeter について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
8-9 Princesshay, EX1 1GE, Exeter, 英国
- 01392 214005
4.6
優良
277件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good place to shop
Always pleasant & helpful staff in superdry stores & the deliveries are always quick & efficient.
2023年11月20日
Good quality and fashionable clothes
Good quality and fashionable clothes, but a bit expensive. Great and helpful staff in store.
2023年11月20日
Exeter store is great
2023年11月19日
There cloths do last
There cloths do last , and I use klarma to be able to afford them ,but as long as you look at SIZE GUID first as you have to buy a different size I'm MEDIUM For super dry tshirts I'm 2xxl and my hoodie are XL they fit perfect ,
Highly recommend
2023年10月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Superdry - Exeter からの回答
Hi Mal,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Superdry - Exeter からの回答
Hi D Taylor,
Thank you for taking the time to leave a review.
We endeavour to give our customers a really positive experience, so we're really sorry there was an issue.
We are pleased our Customer Services Team were able to support you.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards
Superdry Customer Care
Ordered on a Saturday and delivered on…
Ordered on a Saturday and delivered on the following Monday. Easy operation and free postage, spot on people.
2023年6月30日
Superdry - Exeter からの回答
Hi, We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards, Superdry Care
Nice product very friendly staff very…
Nice product very friendly staff very quick delivery
2023年6月10日
Superdry - Exeter からの回答
Hi Rowland,
Thank you for sharing your feedback with us.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well 😊
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Mens T shirt sizes too small?
The sizes for men’s t shirts seem wrong. I am either a large or extra large anywhere else. I was bought 3 XL T shirts and they were all way too small, so they were changed for 2XL and still too small. Either I have ballooned (and I haven’t) or the sizes are wrong. Shame but I will have to take them back, maybe I am 3XL there?
2023年6月14日
自発的なレビュー
Superdry - Exeter からの回答
Hi Simmy,
Thank you for taking the time to leave a review.
We do offer 3XL sizes, however, if you are unable to see the size available it means is not currently in stock I am afraid. We try to fulfill the warehouses/stores with all the sizes we can when possible, so I advise you to keep an eye out for it on our website.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Service
Great item and very helpful staff
Great item and very helpful staff, had to return item for different size and process was very easy.
2023年5月11日
Superdry - Exeter からの回答
Hi there,
Thank you for taking the time to give us your feedback.
We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback. We really appreciate it.
Kind Regards,
Superdry Customer Service
Staff here are always cheery and helpful
2023年4月18日
The three girls in the shop couldn't be…
The three girls in the shop couldn't be more helpful. Pleasant to talk to and knew the brand.
2023年4月11日
The website and online ordering always…
The website and online ordering always works well at SuperDry. Sort by size doesn’t always work but I got the things I wanted!! Great delivery and returns to store works well.
2023年3月14日
The customer service was excellent in…
The customer service was excellent in store. I was welcomed into the store and on the ladies section the staff helped me to order a dress that wasn't in store. Just really friendly, helpful, polite member of staff. I wish I had got her name, she has amazing purple hair!
2023年3月4日
From store to online
Instore staff advised that if the size and style were not in store the I could order online. Ordering online was easy and delivery was very quick.
2023年3月7日
Enjoyable Shopping Experience …
The male member of staff was very friendly and helpful. Although the item I was intending to purchase was not in stock in my size he was able to order the garment on line and have it delivered to my home. Excellent service.
2023年2月7日
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