Easy to order online, speedy delivery via InPost at my local shop However the sizing was very snug so i needed a larger size (no way was the model wearing medium size), no option to exchange, so end... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The help from the staff involved was top tier. Both the Shop Manager & the assistant who helped me made me feel valued as a customer. They were efficient & well informed. calm & patient - even when... もっと見る
What made my experience great was the attention to customers. Both on the shop floor and at the till. The fitting rooms had someone available and the team were always about making sure the store looke... もっと見る
I am new to this country, and this was my first experience buying clothes here. I am not familiar with your company, so I wanted to share my thoughts. There were so many clothes in the center, and as... もっと見る
企業が回答しました
企業情報
Superdry - Leeds Trinity について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
18-24 Albion Street, LS1 6HX, Leeds, 英国
- 01132 469772
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Went into the said shop was helped by a…
Went into the said shop was helped by a member of staff and purchased my coat every thing was top quality service
Speedy free delivery
Speedy free delivery. Communication through the order and delivery status.
Excellent service from start to finish…
Excellent service from start to finish in both towns, professional and friendly staff. Ordered hoodie in Leeds and picked up in Hull could not ask for more.
Excellent service and prompt delivery
My item still hasn’t arrived despite…
My item still hasn’t arrived despite the staff in store promising it would arrive for the 21st December. I went in store to ask where the item was and they fobbed me off saying I needed to go on line. The queue online was ridiculous and when I eventually got through they couldn’t help. Worst customer service.
Very good service
Packaging Arrived all open on delivery…
Packaging Arrived all open on delivery phoned the call centre to not a good answer
Not even offered a refund or change given that the coat was marked and dirty - reason for this was bag was to small for coat
Waterproof coat
Fantastic service. Ordered my coat one day and it arrived the next day. Unfortunately had to return as too tight. Return was easy online and exchange requested for bigger size. Text messages we received to track return and received the exchange day after!! Coat fits lovely great styling with lots of pockets which I like and is fabulous. Cosy and warm and waterproof. Good competitive prices. Also washable. Can’t fault Superdy.
Excellent service and staff
Excellent service. The Leeds store staff went out of their way to find exactly what I was looking for while holding friendly conversation. I was extremely impressed at how on both my visits both sets of staff we’re immensely helpful and friendly. Made shopping a total delight.
Some Counter staff not customer friendly
1. Bad experience with counter staff while collecting my replacement as this was shipped from warehouse. I guess she is not enough trained and not customer friendly.
Excellent product and service…
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Goods haven't arrived yet after 1-week…
Goods haven't arrived yet after 1-week and your asking for a review??

Superdry - Leeds Trinity からの回答
Tshirts all ordered same size and as…
Tshirts all ordered same size and as per size guide. 2 fit OK. 1 would be too tight on a small person. Why are all sizes not the same.

Superdry - Leeds Trinity からの回答
Great shopping experience and good quality purchases.
Michael at your Leeds store is amazing and a huge thanks for your help on Saturday. You spent the best part of an hour in store with us helping my teenage son to buy jeans, t shirts, polo shirts, sliders and a bag. He is now college ready and the time spent in store was very productive.
The quality and price of the purchases that we made were great too Thank you.
Love the store
Always friendly, always helpful staff. The shop floor a little packed and not very easy to find something specific but the staff member is always on site to help. A little to work on is: Till service a little slow and the lighting in changing rooms a bit dull. I am a forequarter visitor/customer to the store and love it
Excellent service
Joshua was very helpful today, he provided excellent service and answered all my questions.
Easy in store click and collect
I popped into Superdry Leeds to look for some new cargo trousers. Unfortunately they didn't have any in my size, so the store clerk helped me use the click and collect option to deliver a pair to the store that would fit. After a couple of days I got an email and voila I went in the store and picked them up. Staff super helpful and very friendly. Great shopping all round shopping experience
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