Well, received the package ,good sevice delivered promptly but, the condition was Absolutely abysmal The casual trousers was packed and presented like a piece of Rag.To say I payed £56 pound for th... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was a new member of staff, she was lovely & very helpful, went to a lot of trouble with ordering my coat but she did a great job.. I got it delivered at home & on plenty time for Xmas.. thanks so m... もっと見る
Received great customer service from 2 girls at the desk at merry hill shopping centre Dudley. They order the item for me by using their on device. Delivery was free and material was amazing and it wa... もっと見る
After trying on the jacket in store and seeing the quality, as some items I've purchased recently have fallen well short of quality of years ago. I ordered online saved having to carry shopping aro... もっと見る
企業情報
Superdry - Merryhill について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit L84-85, Merryhill Shopping Centre, DY5 1QX, Brierley Hill, 英国
- 01384 483169
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent, Quick and easy
Excellent, quick, easy, seamless and friendly experience
Many thanks
After trying on in store bought online
After trying on the jacket in store and seeing the quality,
as some items I've purchased recently have fallen well short of quality of years ago.
I ordered online saved having to carry shopping around with me all day. Easy order online quick delivery
Return of sweater
When returning a sweater as the stitching was coming undone, the salesman was extremely helpful. Though your system was unable to reorder the item to be delivered to me, he gave me the refund and helped me reorder it on my phone.
A Quick, and friendly service
A Quick and friendly service at your Merryhill branch. They didn't have the hoodie i wanted in stock, and so they were quick to help, they would sort it and it wasn't a problem, they could order it to the shop or home. It was ordered and sent directly to my house, several days later.
I was impressed with the level of service. I ordered it on the Thursday, and it came on the following Monday.
Excellent customer service by floor…
Excellent customer service by floor staff and management. Very helpful. I walked out of the shop with a new XPD Parka jacket and hoodie, after expert information from all the staff involved.
The staff were really cooperative and…
The staff were really cooperative and friendly. They listened and given me good advice on a range of new winter clothing range. They checked systems for stock and no request was ever refused..... I only came in a few days before Christmas to purchase X3 t shirts but ended up spending ove £500. Plus I'd misplaced my shopping bag, and the staff had found it within minutes ....
Good Tam in Merry Hill Dudley ⭐⭐⭐⭐⭐
回答に AI 支援を利用する場合があります詳細を表示

Superdry - Merryhill からの回答
I ordered a jumper on Saturday 7…
I ordered a jumper on Saturday 7 December, was told I would get it delivered the next day?
I emailed you twice to see where my order was?
Customer service said it was due to bad weather ?
No email to say this?
Emailed again as I had now correspondence?
Finally came on Sunday 15 December
Delivery driver just placed the package on my doorstep I WAS IN !!😡
I also went back in store to see if I could buy the same jumper but out of stock , so I didn’t have to worry on not receiving my order
It’s not the store at fault just the packing process which took the longest & my communication from super dry supplier
Can never fault any items I buy
Can never fault any items I buy. Clothes always look good. Would recommend to anyone who is thinking of buying items
Friendly & helpful staff
Great customer service
Great service, hadn't got my size in store. Ordered and delivered swifly.
Great customer service.

Superdry - Merryhill からの回答
SUPER DRY
From the young lady in your merry hill store to the courier that delivered my goods. They were all very helpful and friendly as you had not got the item in store the young lady had looked for it in stock ordered it with in 2 days it had arrived at my front door. You can't ask for a better service well done superdry.

Superdry - Merryhill からの回答
Great service and order placed for the…
Great service and order placed for the right colour and received in post the 3rd day.

Superdry - Merryhill からの回答
Ordering was quick and easy
Ordering was quick and easy, the lad instore ordered for me, as the one I chose instore had a ripped pocket and a broken press stud which was disappointing. He told me it would be delivered next day, it arrived three days later.

Superdry - Merryhill からの回答
Good brand knowledge and took the time to discuss new products
Store supervisor took the time to talk through some of the latest products, knew a lot about the history of the brand, quality improvements and new direction of the incoming clothing lines.

Superdry - Merryhill からの回答
Quality items at keen prices
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