the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... もっと見る
企業が回答しました
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... もっと見る
企業情報
Superdry - Peterborough について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
35-37 Queensgate Centre, PE1 1NT, Peterborough, 英国
- 01733 873028
4.4
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good quality clothes
Really good quality clothes
Nice and thick clothing
Lovely and soft clothing
All in all Exceptional Quality
Very friendly and polite staff
2023年12月31日
Good quality clothes
Good quality clothes. Easy site to navigate. Always loads of designs to choose from. I did collect at store which was very straight forward. Great staff and friendly. Good choice of stuff in store too, almost too tempting to buy more!
2023年12月20日
The service was great.
2023年12月10日
Good experience
2023年12月1日
Staff knowledgeable and helpful
2023年12月1日
I recently bought a jacket for me…
I recently bought a jacket for me daughter and still haven’t received it evri are looking into the delivery they have told me to contact super dry I explained in the msg has I am now that I approached a member of Superdry staff at the shop in Peterborough he told me I would have to deal with delivery company evri which I have been trying to do but they have told me to contact you
I put a msg on this page last week and still no reply from yourself ???? Very disappointed pointed in no reply
2023年11月13日
I never received my order (a birthday…
I never received my order (a birthday present for my son), as the courier company Evri failed miserably to find my address. After the first attempt they asked for more details and I gave them detailed instructions where my property is, ie which house number I am next to and my mobile number. Instead of finding me, my address was changed on the delivery and the parcel was returned to sender. Nobody rang me to check. Until Superdry start using a decent courier, I won't be ordering anything from them again.
2023年10月19日
Great company 5 stars jacket didn't fit…
Great company 5 stars jacket didn't fit no more my sizes got money back easy thank you
2023年10月22日
Product is great but I would expect…
Product is great but I would expect free delivery on spending more than 100 pounds. Also, a packaging that’s easy to carry, or the ability to get a free bag from the store would be good, as I had trouble carrying the package to my home
2023年10月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very helpful staff in store at…
Very helpful staff in store at Queensgate, Peterborough. Helped with my order as size was not in stock for a birthday present. Only reason you did not score 5 stars was I was not allowed to have my prepaid item delivered to store which would have been easier when your buying for your partner.
Thanks again.
Phil.
2023年9月1日
Superdry - Peterborough からの回答
Hi Phil,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Product is amazing in really good…
Product is amazing in really good quality. First I ordered wrong size. I chosed to exchange in store. In the store they said I couldn't exchange there bc I chose online. It is odd. Sthg wrong in the system.
2023年8月12日
Top class customer service
Excellent customer service. An amazing range of garments with exceptional feeling and quality. The women's range is impressive to say the least.
2023年7月31日
Superdry - Peterborough からの回答
Hi Tasos,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Excellent customer service
I made my first order with Superdry and decided to collect from in store. When I arrived, I was greeted by Alarna who was very friendly and helpful. She explained the whole process and was very patient. Excellent customer service, I shall definitely be visiting the store again!
2023年6月8日
自発的なレビュー
Superdry - Peterborough からの回答
Hi JM, Thank you for sharing your Store feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a great review and we'll share this with our staff member. We hope to see you as a valued customer again soon.
Helpful staff, returned my item without a problem
Helpful staff, returned my item without a problem . Excellent service
2023年4月13日
Superdry - Peterborough からの回答
Hi Barbara, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments, we hope to see you as a customer again soon.
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