Outstanding choice of clothes, laid out in collections so any top will go with any trousers or skirts in that collection. Huge changing rooms with seating outside for hubby. Staff at the till were r... もっと見る

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Processing issue meant I was told they had my parcel when they didn’t and seemed very disorganised when trying to find it. Ended up giving it another customer. I appreciate the time of year though bei... もっと見る
Went to return on line purchase in shop. Due to eyesight problem I needed help completing information . Shop assistant at till in Reading store so helpful. Got my son coat he wanted return completed a... もっと見る
Great organic cotton T-shirts. Good feel and fit, though I had to go to a larger size than normal so may come up small on sizing. I've now bought nine (at 3 for £50.00) Same price this year as last. T... もっと見る
企業情報
Superdry - Reading について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
L12/L13 The Oracle Shopping Centre, RG1 2AG, Reading, 英国
- 01189 510064
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service and quality product
Pleasant staff and clean well laid out store - product is quality
Poor quality belt
Leather belt lasted less than 6 months before it ripped…. Not great quality for an expensive belt
The young casher was very helpful in…
The young casher was very helpful in ordering an item. The item was free delivery and received within 3 days.
5 * service on store and online .
The superdry in UK Reading’s customer…
The superdry in UK Reading’s customer service at the time I visited was terrible.
There were two staff at the back on the till, working on something and when I asked about size measurements for a hoodie as a potential gift for someone, a women employee just suggested measurements in a monotonous tone without any effort or attempt to engage at asking questions. The only time they were friendlier was upon purchasing the product at the till. Deeply disappointed about the customer service staff there.
So comfy
Really nice pair of trousers, comfy and they look gorgeous, fits in all the right places, but still stretchy and baggy, really do recommended
I returned a product to the reading…
I returned a product to the reading store and have note received an email confirming the return and refund.
I emailed customer care who have not responded 4 days now.
I am waiting.
John
Great options and great service
Wrong Item of Clothing sent, Ridiculous Returns Policy
I ordered a Men's Off white puffa jacket/coat during the christmas sales, when the item arrived it was the wrong colour and sex.. the complete wrong jacket, what made it worse is that even though this was not my fault I had to either pay for a postage lable to have it sent back and my correct order sent to me again or make a special trip in-store to do the exchange there which meant my time, fuel and car parking charges. I did not fancy having to do the first option as it would have been another week before i would have got my correct coat and i needed it for an occasion in a couple of days.
Before making my way to the store to do the exchange I tried to contact the store to make sure they had the jacket in stock and in my size to avoid a wasted trip, I rang at least 5 times over 2 days with no answer each time, so I made the trip anyway hoping for the best, I asked when I was in store as to why no one would answer the phone.. for them to say the phone is broken.. not very helpful from a customer's perspective.
I did eventually get the item exchanged and they honored the online price as it was considerably cheaper online in comparison with the in-store price.
This experience would now make me weary from ordering from Superdry and co in the future for the reasons stated above.
Bag worth the price and looks durable.
Friendly staff although when we asked…
Friendly staff although when we asked if they had something in store she said no. But it was, we found a whole rail of the item.
Lovely Product, Communication Needs Improvement
I bought this as a birthday gift and really liked the product. The website showed it would arrive on the birthday evening, so when I checked the status on the day, it said “out for delivery.” I contacted customer support that evening for help, but the agent simply said delivery would take 2–4 days, which was disappointing.
Surprisingly, the parcel did arrive later that night, but I didn’t know because the confirmation email went to my spam folder. If the support agent had checked properly instead of giving an outright denial, it would have been a perfect experience.
Great product, but communication and support need improvement.
Helpful staff
Sadly far too tight and our Reading…
Sadly far too tight and our Reading branch sell very few jeans and no one within the store no why....Very dissapointing
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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