I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... もっと見る
Staff was kind and welcoming . Purchase was fast and simple. Assistant greeted me as I walked in and had a positive attitude. Cashier made the process of paying very simple and smooth
企業が回答しました
The quality and ddsign of your products are excellent. The value is also fair but the most is the people behind every shop that i went to, they’re friendly and professional to their job. If I’m the CE... もっと見る
企業情報
Superdry - Romford について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
N20/N21 The Liberty Centre, RM1 3RL, Romford, 英国
- 01708 760588
4.7
優良
143件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was really easy to pick up my coat
It was really easy to pick up my coat. I went in and out the store in 10 minutes. The woman was super polite. I gave her my verifications. She asked her colleague to get the code small interaction but quick and flow really appreciate you.
2025年9月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff was kind and welcoming
Staff was kind and welcoming . Purchase was fast and simple. Assistant greeted me as I walked in and had a positive attitude. Cashier made the process of paying very simple and smooth
2025年9月6日
Superdry - Romford からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff made you feel welcome and that your purchase was fast and simple. It's great to know that you were greeted with a positive attitude and that the payment process was smooth.
Superdry
I wish there was a negative review to…
I wish there was a negative review to give e. I was treated with utmost racism by store manager. While going through the check out a store own employee was taught how to create an account to earn points on shopping. While the sales assistant try to check me out through the other free till he was stopped by this store manager/or who ever. He was a tall broad man with long thin hair. Never ever went there again and neither ever shopped from Superdry ever again.
2025年5月15日
自発的なレビュー
Amazing experience at Superdry
Amazing experience at Superdry. Storage manager was an incredible help in choosing the right stuff for me and is great to have a good chat with. Would definitely return again
2025年8月5日
Great customer service approach in…
Great customer service approach in store and asked if I need help, advised well.
And effective close of sale
2025年7月28日
The person who served us was friendly…
The person who served us was friendly and helpful..love to see more offers and variety
2025年7月23日
Fantastic jacket
Fantastic jacket! I’m so happy with my purchase. The coat is slim fit and stylish. I took a chance on purchasing khaki as I only like everything in black! I made a fantastic choice! Full hood, deep pockets, I would have liked an interior pocket but it’s all good. I would fully recommend! I’m slim build with a flat chest so just be aware if you’re not slim build, don’t go for this particular style in ‘slim build.’
2025年6月8日
Good customer service on 17/06/25
Good customer service. The staff serves me with a smile , kind heart and helpful. Make things easy for me . Thank you
2025年6月8日
Great service and good advice from Alex…
Great service and good advice from Alex in Romford.
2025年6月10日
Great service in the Romford branch.
2025年5月2日
Excellent customer service received at Superdry Romford Essex , England
Excellent customer service received at the Romford Essex branch.
Staff were super helpful and friendly. Nothing was to much trouble for them.
2025年3月25日
Great choices of clothes
Great choices of clothes, very I catching, great material . well comfy and great quality.
2025年2月24日
Good quality coat
Bought a coat from here recently and I’m in love with it! So warm and comfy also the person that served me was lovely and kind it’s nice to know there’s still kind people in the world.
2025年2月19日
Great product and great service
Great product and great service. Easy to use website and to order
2024年12月15日
The 3 DAN'S!
The 3 DAN'S!
They all deserve a raise no matter how much they are on because if it wasn't for their excellent customer service, we would not have made the purchases we did.
We even went back the following day and spent more.
Much thanks to you all, especially the Dan the Manager
Highly recommended!
2024年12月9日
自発的なレビュー
Superdry - Romford からの回答
Hello,
We are so happy to hear about your positive experience!
It's wonderful to know that our team members went above and beyond to provide excellent customer service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's rewarding to hear that we achieved that for you. We will be sure to pass along your kind words to the team.
We hope you have a lovely Christmas,
Superdry
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