Magasin agréable à visiter : la marchandise/collection est mise en valeur grâce à un facing/pliage au carré qui, pourtant, ne stoppe pas l'envie de toucher l'article ou de le déplier ! Malgré notre... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... もっと見る
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... もっと見る
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... もっと見る
企業が回答しました
企業情報
Superdry - Stratford について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, 英国
- 02082 210697
4.5
優良
354件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good product quality. Check for online offers before buying on shop
Good product quality. Superdry also has a website where products can easily be found.
While service on the shops is good, Staff does not mention about possible online offers, and try to push clients to immediately buy the product or order it online through the shop.
2024年10月21日
Superdry - Stratford からの回答
Hello,
Thank you for sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we have taken on board your valuable feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The best quality of the jacket
That was great experience it's so fabulous jacket which I took but I was so disappointed for staff who is service delay !!
2024年10月31日
Very good quality clothing
Very good quality clothing, staff in the shop could be more helpful
2024年10月27日
Superdry - Stratford からの回答
Hello,
Thank you for taking the time to leave a review
At Superdry, we want you to have a great experience, so we appreciate your comments about our London Stratford store.
We have taken on board your valuable feedback so we can learn and improve .
Thank you for shopping with us, we really appreciate it.
Superdry Team
Good stuff
Store was in the new(er) Stratford mall. Shop was literally packed with good stuff. So much so there wasn't much room to move. Staff were friendly and quick. My new winter coat is excellent.
2024年10月23日
Great service and store
I recently visited the Stratford store. It was a good experience. I liked the products. And I bought 2 items
2024年10月22日
Superdry - Stratford からの回答
Hello,
We appreciate you taking the time to review your recent shopping experience at our London Stratford store.
We endeavor to give our customers a really positive experience, so it's great to hear you are happy with everything.
Thanks so much for shopping with us and your great feedback!
Superdry Team
Quality and the people who served to me
2024年10月20日
We arrived at the store late
We arrived at the store late. The security guard was closing the doors. When we explained we were from out of town and caught the tube especially to purchase something at this store and we would be quick, he let in. Even though the shop assistance were dealing with a difficult transaction they were extremely pleasant to us. Exceptional service from this store.
2024年10月16日
Great staff
Small shop which I prefer and have lots of stuff.
The cashiers tow lovely ladies were so nice and polite despite they deal with some rude people as I observed. Give them a pay rise
2024年10月16日
Quality service
The jacket we wanted wasn't in store, the customer service received from a member of staff was very helpful. They were able to locate it online and place an order to be delivered to my home. Very helpful and my daughter is pleased with her jacket.
2024年10月6日
Perfect winter coat
This is the perfect winter coat! The length is just right, the material is perfect not flimsy at all. It’s most definitely water resistant and keeps me warm. I love that the pockets are have zips and the coat also has pockets inside the coat itself and a netted pocket also.
2024年10月1日
Satisfactory
I wanted a jacket but they was t my size and the staff advised to place an order and she assisted which was very easy and she was very polite. Thank you to her.
2024年10月2日
At the till the man served me was very…
At the till the man served me was very rude and unprofessional..
2024年10月6日
Superdry - Stratford からの回答
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Helping customer at the till
The lady on the till helped me order my coat with the colour I liked 👍🏼 because they did not have it in the store.
2024年9月29日
The staff were brilliant dealing with a…
The staff were brilliant dealing with a faulty jacket.
2024年9月24日
wasn't a bad experience just wish that…
wasn't a bad experience just wish that the tag would say the correct size,for me it said on the tag that it was a size 10 yet i came home and saw it was a size 14
2024年9月27日
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