UK is being cold as usual, I was at the Trafford Centre getting the things I need to get and after few drinks at the cocktail bar, I almost gone home, but managed to remember to get winter coat befo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was in the Trafford Centre shopping and found a jacket i liked, unfortunately my size was not in stock. The very helpful team member offered to order it for me to be delivered to my home address fre... もっと見る
Travelled 40 miles to Trafford Centre to return shirt for refund. Refund supposedly processed, however 4 days later same shirt arrived in post. Spent 1hr on chat to be told ways to return shirt and to... もっと見る
Excellent attention from young lady assistant who gave us useful advice without being pushy. Would definitely shop at this branch again. (20% discount was great too!)
企業情報
Superdry - Trafford Centre について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
41-45 Peel Avenue, M17 8BN, Manchester, 英国
- 01617 485759
4.5
優良
318件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great products that last!
Very helpful staff, great products that last! Love t-shirts & hoddies from here as they are lovely quality, so soft & great designs.
2024年7月22日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good service for me
2024年7月18日
Superdry - Trafford Centre からの回答
Hello,
Thank you for taking the time to give us your great feedback.
We always do our best to give our customers a positive experience, so we love to hear from happy customers.
Thanks so much for shopping with us and for your valued review.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Returns
I had to return an Item as it was too small. The sales assistant was so polite and helpful, it was a very good experience
2024年7月10日
Unprofessional counter staff
I went to collect my order, there were two staff working behind the counter. One staff member was involved with a customer and the other staffer was completing a customer purchase. When that customer turned away from the counter I moved towards it, the member of staff saw my move towards the till but he just walked away from the counter into the shop area. How rude I thought, I then had to queue up behind the other customer who was already being served when I arrived at the counter. I was so incensed I didn’t trust myself to call the manager and complain in a calm measured manner.
2024年7月2日
Superdry - Trafford Centre からの回答
Hello,
Thank you for sharing your feedback with us.
At Superdry, we want our customers to have a really positive store experience, so we're really sorry that we didn't get it right this time.
We apologise for the frustration and have taken on board your valuable feedback to learn and improve.
Superdry Team
Great staff and choice
2024年7月8日
Excellent customer service and I could…
Excellent customer service and I could use my Blue light which was a bonus
2024年6月26日
Great store
As always it’s the staff that make your shopping experience great at this store
2024年6月16日
Superdry - Trafford Centre からの回答
Hi John,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
There was an issue with the item so I…
There was an issue with the item so I went back to the store and they exchanged it
2024年6月16日
Always good quality
Always good quality, staff always nice and helpful, good location, I love everything in the store.
2024年6月18日
Superdry - Trafford Centre からの回答
Hi Rose,
Thank you for taking the time to give us your feedback. We're really pleased that you love your new purchase. Thanks so much for your review and comments
Kind regards,
Superdry Care
Excellent quality sweatshirts and staff…
Excellent quality sweatshirts and staff member at checkout was helpful
2024年6月16日
Superdry - Trafford Centre からの回答
Hi Gillian,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Staff friendly and helpful
Staff friendly and helpful, great products and quality, thank you :)
2024年6月18日
Poor Quality
I bought two t shirts from the Superdry Trafford Centre store to take on holiday. Took them home removed the labels and put them through the washing machine. After the wash finished it was then I found a hole in the back of one of the t shirts about 6mm across. One -shirt for holiday and one for the bin. Thanks Superdry.
2024年5月15日
Superdry - Trafford Centre からの回答
Hi there,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we got it wrong this time.
Please for any inconvenience you may have kindly email our Customer Service team at care@superdry.com so we can assist you with this matter.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Care
Superdry - Trafford Centre からの回答
Hi Christopher,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Superdry - Trafford Centre からの回答
Hello,
Thank you for sharing your feedback with us about our Trafford Centre store.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers.
Thanks for shopping with us, we really appreciate it!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Don’t very often go to actual shops but…
Don’t very often go to actual shops but was a pleasant experience. The guy helping me with sizes to the girl who packed my bag. Thanks again. 👍
2024年6月7日
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