I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando. I also found some issues in shopping via mobile phone, and needed to switch to lapt... ãã£ãšèŠã
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Nie ukrywam, ÅŒe dokonujÄ c zakupu w tym sklepie miaÅam obawy, wynikajÄ ce z tego, ÅŒe robiÅam to po raz pierwszy. Jednak zakupy przebiegÅy bez zarzutu. JakoÅÄ zakupionej sukienki byÅa zgodna opisem i zdj... ãã£ãšèŠã
Tragiczna obsÅuga klienta. Paczka nie dotarÅa, nie wiadomo gdzie jest i czy rzeczywiÅcie zostaÅa wysÅana. WedÅug DHL, sprzedajÄ cy jedynie utworzyÅ etykietÄ. TydzieÅ po terminie teoretycznego dostarc... ãã£ãšèŠã
Zwroty na zakupionej stronie sÄ ciÄÅŒkie i niezrozumiaÅe, a raczej na stronie na której dokonaÅam zakupu - nie ma odpowiednich informacji. PrzeglÄ dajÄ c PaÅstwa stronÄ w tym regulamin odnoszÄ siÄ Pa... ãã£ãšèŠã
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Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdryâs ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the âPositive Change Awardâ at the Draperâs Sustainable Fashion Awards.
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Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, è±åœ
- +44 3333 212222
- care@supergroup.com
- www.superdrystore.pl
3.5
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Never order online, it's a nightmare. Go to shop and buy it from there.
> although an order was over 100euro, I needed to pay for the package
> the delivery took a week
> I couldn't change the address of delivery after getting to know it's going to take so much time
> HUGE problem with returning goods:
- paying for the return label
- return label didn't work
- long waiting time for email customer service to reply and email replied in a way someone didn't even read them
- second return label generated from shop side didn't work too
- me going back and forth with label, email, calls for almost 2 weeks and I am still not able to send the package.
I don't want to think what will happen after the package will be successfully sent (if).
2023幎5æ23æ¥
Superdrystore ããã®åç
Hi Karolina,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really sorry that we got it wrong this time. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind Regards,
Superdry Care
Superdrystore ããã®åç
Hi,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Regards,
superdry care team
Super !!!!!!!!!!
2023幎5æ26æ¥
Superdrystore ããã®åç
Hi,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Regards,
superdry care team
Superdrystore ããã®åç
Hi,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Regards,
superdry care team
I am always impatiently waiting forâŠ
I am always impatiently waiting for package from Superdry. No matter if I am buying by your site/store or zalando.
I also found some issues in shopping via mobile phone, and needed to switch to laptop.
Nevertheless I love clothes from superdry due to it's quality! Please consider in you future design that even +35 people are wearing it ;)
2023幎5æ24æ¥
Superdrystore ããã®åç
Hi,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Regards,
superdry care team
Many hiccups in the return process
Many hiccups in the return process - finding a proper link in all the emails I received - then clicking it through didnât work as there was a miscommunication between the site and PayPal while paying for the return parcel - had to use the credit card finally, which I didnât want to
2023幎5æ24æ¥
Superdrystore ããã®åç
Hi,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Regards,
superdry care team
Materials, styles and colors are of good quality
I've been wearing SD clothes for over 10 years. The build quality of the clothes is still at a high level. I really like sweatshirts and t-shirt. Sometimes Superdy`s clothes costs a lot compared to the competition but materials, styles and colors are of good quality.
2023幎4æ23æ¥
Please, catch up with the world
Application is slow.
But the real proble is toral lack of size charts. It is unimaginable for any decent on-line seller to not include any information on sizes.
Work on that or you still will be loosing customers. You need to catch up.
2023幎4æ25æ¥
Zwrot?
Witam, jak mogÄ zwróciÄ paczkÄ?
Pobrano mi dwa razy pieniÄ
dze i mam dwie identyczne paczki. Prosze o odpowiedz!
2023幎4æ22æ¥
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ZapÅaciÅam za przesyÅkÄ której nie mam.
ZapÅaciÅam za przesyÅkÄ której nie mam.
ZapÅaciÅam za przesyÅkÄ która miaÅa przyjÅÄ za kilka dni, 04.04.2023 do tej pory przesyÅki nie otrzymaÅam nie dziaÅa link do Åledzenia przesyÅki.
2023幎4æ19æ¥
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ZÅODZIEJE i JESZCZE RAZ ZÅODZIEJE JAKâŠ
ZÅODZIEJE i JESZCZE RAZ ZÅODZIEJE JAK TAK MOÅ»NA MAMY XXI WIEK I NIE MA OEGANÃW BY ÅCIAGAÄ TAKICH OSZUSTÃW I LIKWIDOWAÄ PSEUDO SKLEPY KTÃRE W BIAÅY DZIEÅ OKRADAJÄ CZÅOWIEKA
2023幎3æ23æ¥
QuickTime delivery great quality uality
2023幎3æ22æ¥
UWAGA
UWAGA! BRAK MOZLIWOSCI ZWROTOW W TEJ FIRMIE, NIEISTNIEJACA OBSLUGA KLIENTA!
2023幎4æ4æ¥
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I get my order after a month
I finally get what I ordered (but still only partially) a month ago. Long time.
2023幎3æ25æ¥
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