Superfood Market レビュヌ 

3,206
•
TrustScore 5段階評䟡の2.5

2.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Order placed 12 June, not dispatched due to unspecified delays. I cancelled the order on 5 August and asked for a refund. Received an email acknowledging cancellation and that refund would be processe... もっず芋る

5぀星のうち1の評䟡

Waited nearly 2 months for my order to be shipped and in the end I got tired of waiting. no communication from them unless you contact them yourself. Kept saying they don’t know when they will be able... もっず芋る

5぀星のうち5の評䟡

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... もっず芋る

䌁業情報


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2.6

期埅以䞋

TrustScore 5段階評䟡の2.5

3206件のレビュヌ

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2.6

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過去12か月のレビュヌ数: 67ä»¶

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5぀星のうち5の評䟡

Good stuff!

Good choice of products, good prices, well packaged, good communication - what’s not to like? Plus a lovely email for being a repeat customer. I will be buying again when I’ve scoffed all the delicious goodies I bought this time!

2024幎2月9日
5぀星のうち5の評䟡

What a nice independent retailer

So far I'm very satisfied. They very really quick to answer my question, got a 10 % off code, the website works well, the prices are competitive. I'm still to receive my order but so far all has has gone smoothly.

2024幎2月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Majority of ordered cancelled and very late

Placed an order om 8th Feb 2024 for various items totalling over £50. Six days later...I get a notification stating half my order has been refunded, and annoyingly the main item I wanted was refunded... with no explanation, no courtesy phone call, no alternatives nothing? Plus my order is only meant to take 3-5 days to deliver so why am I receiving this email notification on day 6?
Then on the 19th Feb, a full 11 days later my partial order finally arrives.
I won't be using this company again when they cancel the majority of your order without contacting you and it takes nearly 2 weeks to arrive.

2024幎2月19日
自発的なレビュヌ
Superfood Market ロゎ

Superfood Market からの回答

Hello,

Thank you for sharing your experience with Superfood Market.

We are really so sorry that you had a poor experience with us. We have taken your feedback on board and will be discussing it at our next customer success team meeting.

In the meantime, we would love the opportunity to put things right for you and therefore have reached back out to you via your support ticket.

Where possible we will do whatever we can to correct our shortcomings. We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
Emily Taylor
Customer Relations Manager

5぀星のうち5の評䟡

Fantastic service from start to finish

Fantastic service from start to finish. I live remotely and so finding unusual products can be challenging.
All the products I wanted in one place.
Easy to navigate shopping experience.
The communication was excellent and the package and delivery was amazing. Will definitely use again.

2024幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service

Great service. The cereal I ordered was really good so I've ordered some more plus a few other things. I like the fact that they care deeply about their products, where they come from and the effect on the environment. Recommend taking a look and subscribing.

2024幎2月8日
自発的なレビュヌ
5぀星のうち5の評䟡

How wonderful to get such a lovely


How wonderful to get such a lovely email because I made a second order, lovely couple!!! I'd happily order every month.....I'm a bit of a crazy nightmare, I have 17 😜rabbitts..... they need good quality cloudy unpasteurised apple cider vinegar, and you have the best!!! Thankyou so much😊😊😊

2024幎2月3日
自発的なレビュヌ

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