SWAX ロゎ
りェブサむトにアクセス

SWAX レビュヌ 

171
•
TrustScore 5段階評䟡の4.5

4.7

宝石店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The arrangement in store is professionally laid out The postage and packaging is secure and quickly sent out. Highly recommended. Thank you.

5぀星のうち4の評䟡

I ordered some earrings online and they arrived promptly. They are really lovely earrings although I thought I had ordered gold ones and these are actually silver. Overall I would purchase them agai... もっず芋る

5぀星のうち5の評䟡

Lovely triple heart threader earrings. Great quality. I always visit SWAX when I am in Barmouth, they have such a lovely selection of jewellery, and some unique pieces. The customer service is fantast... もっず芋る

5぀星のうち5の評䟡

I have always enjoyed shopping at SWAX either in person or online. Products always stand out in both value for money and desirability. Efficient service and easy to navigate website . Products purchas... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

Here at SWAX we delight in great design, we offer a carefully curated collection of jewellery that celebrates style and beauty. Our jewellery ranges from the unique and unusual to the classic and stunningly simple whilst excluding the mediocre and plain. Our shop is located in the beautiful seaside town of Barmouth in Snowdonia, North Wales.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

171件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(171)

過去12か月のレビュヌ数: 10件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Wonderful

We first found this store on holiday. Since then we have ordered a few pieces and they have been as described and beautiful! Will carry on buying from here! Wonderful selections of jewellery!

2024幎1月11日
SWAX ロゎ

SWAX からの回答

Thank you for a wonderful review!

5぀星のうち5の評䟡

Excellent Service

Love the earrings. Quality packaging and great service. Thank you - I’ll be back!

2024幎1月11日
SWAX ロゎ

SWAX からの回答

Thank you, we will look forward to seeing you again

5぀星のうち5の評䟡

This the second time of ordering items


This the second time of ordering items from Swax and I think their prices are fair, the postage cost is good value and the items are very well designed and made.
I love this shop. Each time we come to Barmouth I always try and have a look in, even if it's only through the window.

2023幎12月15日
SWAX ロゎ

SWAX からの回答

Thank you, we hope to see you again, come in for a browse, we have even more downstairs!

5぀星のうち1の評䟡

I have left two voicemails and an email


I have left two voicemails and an email over the course of 2 days regarding trying to cancel my order but have had no response.

2023幎12月13日
SWAX ロゎ

SWAX からの回答

Hi Jemima, we are deeply saddened to read this review. We are always open to criticism and encourage customers to share both positive and negative experiences but on this occasion feel that your review is unfair and incorrect.

Your order was placed online on the 13th of December 2023 at 11.15am and was cancelled and a refund issued on the same day.

You sent an email to us at 13.55pm requesting to cancel the order, which we replied to 4 minutes later at 13:59 to let you know that your order had now been cancelled and the money refunded to your account.

An automated email would also have been sent via our website as a refund notification to yourself at 13:58 on the 13th of December.

Your telephone message was then picked up later the same day but as your request had already been dealt with, we did not return the phone call and trusted that an email would be enough.

So, you did have a response on the same day as you cancelled the order. Your item never left our shop and was cancelled as requested straight away. We also refunded you in full through our website.

If you have not yet received your refund, please get in touch with us via our email and we will investigate with our bank, as you are probably aware the process of refunding back to your account is in the hands of the bank/provider and can take a couple of days to clear. If you would like us to resend any of the emails or notifications mentioned above, please let us know and we will be happy to forward them on to you.

Kind Regards,

Swax Jewellery

5぀星のうち5の評䟡

Take a closer look


I have always enjoyed shopping at SWAX either in person or online. Products always stand out in both value for money and desirability. Efficient service and easy to navigate website . Products purchased many years ago are still being worn and enjoyed today which is why I will keep returning. Well done SWAX!!

2023幎12月3日
SWAX ロゎ

SWAX からの回答

Thank you so much for your review

5぀星のうち5の評䟡

Swax sells beautiful jewellery and are


Swax sells beautiful jewellery and are great to deal with. I bought a man’s bracelet from there on line I ordered the wrong size, they changed it with no problem at all and within 3 days the new one was with me . Would definitely use them again.

2023幎11月12日
SWAX ロゎ

SWAX からの回答

Thank you for you for taking the time to give us a great review.

5぀星のうち2の評䟡

Disappointed


My jewellery a silver pair of earrings with amber settings turned up tarnished.Very disappointed as I had a ring a few weeks previous that was lovely.
Poor customer focus on sending and now the hassle of returning them .

2023幎11月3日
SWAX ロゎ

SWAX からの回答

So sorry to read this poor review, human error can occur and on this instance it did, as per our telephone conversation we apologize for your experience and have agreed to refund all costs including postal costs and apologize again for the inconvenience.
We would not intentionally send out anything that we did not think was 100% satisfactory.
Perhaps it's time to get another eye test and up date my glasses

5぀星のうち4の評䟡

Flowers for my wife

Jewelry is lovely and communication is great. The 5 start would be for an improvement in packaging.

2023幎9月25日
SWAX ロゎ

SWAX からの回答

Thank you, with regards to packaging we send the jewellery out in pouches, wrapped in tissue paper and then boxed in a postal box, this helps keep postage costs to a minimum

5぀星のうち5の評䟡

A Barmouth gem!

I’d buy everything in this shop! The website is easy to use. Ordering was simple and my gorgeous ring arrived within days. I will definitely be buying from SWAX again!

2023幎8月17日
SWAX ロゎ

SWAX からの回答

Thank you

5぀星のうち5の評䟡

Great website

Great website, earings were exactly as described and very good quality at a reasonable price. Will definitely order more items in the future.

2023幎7月27日
SWAX ロゎ

SWAX からの回答

Thank you

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報