Called to share my feedback about Evening Primrose packaging Very attentive customer service Australia In less than 5 days I received replacement without even asking
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レビュアーのコメントを見てみましょう
Ik gebruik die Collegen drank 10 dagen dit is proef periode ik heb besloten Daarna ik gebruik 10 dagen Swisse die tabletten anti age Ik wil toevoegen binnen naar 12 dagen ik krijgt complimente... もっと見る
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Beautifully packed, nicely packaged and product seems good. Seems good value for money. But seemed to take several days, a week, possibl more, without any notification what was happening. I was about... もっと見る
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Great to have availability of your range of products here in the UK have been a long time user in Australia... the only thing that stops me giving you "5 stars" is the fact that you don't stock the l... もっと見る
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企業情報
当該企業による記述
Swisse is a leading global wellness brand on a quest to help people naturally move more, eat better and live balanced lives. We combine the power of natural ingredients with scientific research, to deliver premium wellness products that support body, mind & beauty.
連絡先
Suite 1.4, 100 Cambridge Grove, W60LE, LONDON, 英国
- www.swisse.co.uk
4.3
優良
1273件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ive been waiting for over two weeks for…
Ive been waiting for over two weeks for two bottles of vitamins. Never had this problem before with any other suppliers. I had an email blaming it on black Friday but this is really not good enough. Wont be using swisse again..
2021年12月13日
自発的なレビュー
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Slow delivery but I was kept informed.
Item arrived very very late but as compensation I received a few freebies. Not a bad apology for tardiness. I had also received an explanation for slow delivery via email. Well-behaved company it must be but as this was my first ever order, it should have gone better. However, the proof is in the trying out the pills so fingers crossed they live up to their reputation.
2021年12月13日
Swisse からの回答
Thank you for your review! We apologise for the delays that you experienced, and are working to prevent this happening in the future.
Best Wishes, Swisse Wellness
AVOID
This company have taken my money.
I then chased dispatch as it had been a week! Not 3 days as said!
They then said they'd dispatch the end of the week.
End of week came. Can't dispatch until beginning of next week!
Beginning of that week arrives and still not dispatched. I've chased for an update but my emails aren't being answered now. Shoddy!
I was really looking forward to having my parcel before Christmas. Now I'm out of money and have nothing.
2021年12月13日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
i didnt GET the delivery at all
2021年12月13日
自発的なレビュー
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
It has been a whole week and my order…
It has been a whole week and my order is still under processing, even not dispatched
2021年12月12日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Never Arrived
Bought 2 gift sets in the Black Friday sales and order was “still processing” after a week. Emailed to ask for an update and was told it will arrive but have no timescales. A week later still no change in status so I asked for the order to be cancelled and get refunded. I wouldn’t mind waiting if there was some of communication and an indication on delivery, but there was nothing!!! Very disappointed. Yet they are still using influencers on Instagram to advertise!
My only positive would be that the refund came through the next day.
2021年12月11日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Should've listened to the reviews
Should've listened to the reviews. Product still hasn't arrived. Can this company be a scam?
2021年12月10日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Ordered nearly a month ago
Ordered nearly a month ago. No delivery . Customer service says they busy because of black Friday.
Think celebrities should stop advertising the product
2021年12月10日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Ordered (and paid for) 15 days ago but…
Ordered (and paid for) 15 days ago but no sign of delivery!!!!!!
2021年12月10日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Still not recieved order 2 weeks later
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Paid for Nothing
Ordered my product BEFORE Black Friday without any discount, paid £4 for delivery and still haven't received the evening of 9th December with no sign of despatch. Customer services have done nothing but say "sorry we are backed up from black Friday" and nothing else, no indication of the length of delay and in the meantime I'm £17 put of pocket for my daily vitamins. Won't be ordering again.
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
These have been recommended so giving…beauty a go
These have been recommended so giving them a try. Lovely taste and good value.
2021年12月9日
Swisse からの回答
Thank you for the great review!
Best Wishes, Swisse Wellness
Still waiting for my order to arrive!
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Gummies
Cannot review the products as I’m still waiting for my delivery to arrive
But I have been in contact with them twice and have responded quickly
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Item has not arrived after 2 weeks
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Swisse からの回答
Thank you for the great review!
Best Wishes, Swisse Wellness
Swisse からの回答
Thank you for the great review!
Best Wishes, Swisse Wellness
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Placed order on the 25th November with…
Placed order on the 25th November with a delivery time of 2-3 working days. Now the 9th December an still no delivery an still showing as processing. Contacted them to be told it will be dispatched soon but no actual timeframe given
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
Waste of time and money.
Ordered 2 weeks ago, 2-3 day delivery. Still nothing. Not even a dispatch notice and yet I keep getting emails telling me to review! I’ve emailed and told them I still haven’t received my 3 tubs of gummies (funny that there is never any delay in taking your money) and still no dispatch notice. So here’s your review, terrible, don’t waste your money.
2021年12月9日
Swisse からの回答
Hi there,
Thank you for leaving a review. We are sorry to hear this, please reach out to our friendly customer service team at hello@swisse.co.uk for help with your order.
Best Wishes, Swisse Wellness
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