Shocking experience. Bought a polo for my son, cost £11.5k. Was sold with faulty clutch and unaligned breaks. The car keeps cutting out which means it is dangerous to drive, especially for a new dr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Brayden made our car-buying experience smooth and enjoyable. He was professional, knowledgeable, and genuinely committed to helping us find the right vehicle. He answered our questions, went the extra... もっと見る
Had a nice welcome to the reception lady-Had a MOT booked in for a two hour slot-great service recommended thank you regards to Mr Harrad
I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... もっと見る
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Unit 1 Enterprise Way, NG2 1EN, Nottingham, 英国
- 0115 934 1414
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Had a nice welcome to the reception…
Had a nice welcome to the reception lady-Had a MOT booked
in for a two hour slot-great service recommended thank you regards to Mr Harrad
Shocking experience
Shocking experience. Bought a polo for my son, cost £11.5k. Was sold with faulty clutch and unaligned breaks. The car keeps cutting out which means it is dangerous to drive, especially for a new driver. Sytner say there isn’t a problem when there clearly is. I have one very upset 17 year old who is still paying for a car he daren’t drive. AVOID
Brayden made our car-buying experience…
Brayden made our car-buying experience smooth and enjoyable. He was professional, knowledgeable, and genuinely committed to helping us find the right vehicle. He answered our questions, went the extra mile, and made the process stress-free without any pressure. Highly recommend Brayden for outstanding customer service when buying a car from Sytner.
Failure to inspect a reported fault. Poor responsiveness.
We reported a fault with the transmission on my daughter's recently purchased used VW polo. This was from Sytner Select Nottingham. After driving for some time, the gears would not change at all, frequently causing traffic jams and hazardous situations. We were repeatedly told that technicians could not find a fault - but that they had only driven the car (we're not sure for how long), not actually inspected the clutch. When my own mechanic did a thorough inspection, he found the fault and ordered a replacement clutch and a replacement for a part that was leaking fluid into the gearbox. The service desk never seemed to answer their phones - I sat on hold repeatedly for hours and eventually had to take time out of work to go to Sytner Select in person, where I found that they were unfriendly to deal with. We felt completely brushed off and that our concerns were irrelevant. My daughter had to drive this car up to a new job in Leeds a week later - she was nervous about driving it, and we were too, knowing that it had a fault which Sytner seemed unwilling to inspect properly. We are angry that they were prepared to risk her safety in this way: the consequences could have been catastrophic. I have since tried to contact the company regarding our complaint and again I am getting no reply. Their invitation to use Whatsapp has produced nothing and we have not recieved the service documentation that was promised over a fortnight ago. Someone else on here has said that once you drive away, they want nothing to do with you. That is definitely how we feel at this point. Please could you at least employ more people to answer the phones?
Staff were polite and professional
Staff were polite and professional, the work carried out was very quick without compromising quality. Very pleased.
Repeat customer
I collected my new car today as a repeat customer, I was looking for a slightly bigger car (previously had a C3 bought from here) I went to the same sales person Ethan who was extremely helpful and recommended a Geely EX5. I ended up choosing a pre reg one and it’s lovely! I would recommend them to family and friends and will ask for them again when I go to buy a new car in the future!
A step change in car purchase
We simply cannot fault the service we received from both the sales person Matthew and the sales manager Adam. From arrival through to completion of purchase we feel our experience couldn’t have been any better. We would certainly recommend Sytner Select Nottingham for their professionalism, quality of stock and accommodating our needs.
Very poor service
I recently enquired about a vehicle and had plenty of correspondence with one of your sales team (Brayden) explaining my interest and finding out more about about the car. I explained my interest in viewing the car and arranged to see it on 14/6/26 where he informed me he was not in as it was his day off. He then said I could purchase an extended reservation fee of £500 which I was happy to pay on 10/06/26. On the 12/06/26 I was sent a text with the link to pay the reservation fee which I did @11:07 then I received confirmation @11:12. Then @14:21 Brayden emailed me informing me the same vehicle was reserved in-house on the same day. I am now £500 out of pocket and was told I had to wait nearly a week to receive my payment back. This is such poor service for a company like this. IF I COULD RATE 0 I WOULD.
Bit skeptical at first
Bit skeptical at first cause of the older reviews but went for it as I’d finally found the exact spec I was looking for. Kaleem was my salesman and he was top class from day one. There were no biases despite the fact I was 18 and buying a powerful car.
The salespeople could maybe be a bit more versed on the cars as they had to check a few details and phone back but I’m not surprised as they have loads in stock. Despite this, he was always eager to help and would get back to me really quickly.
MOT had less than 6 months so he’s speaking to my local BMW dealers now about the invoice and paying for it.
Car Purchase
I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car.
Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine interest in ensuring the car was suitable for my needs and certainly made me feel valued and respected.
I will have no hesitation in recommending Sytner Nottingham to my friends and family based on this experience.
Kevin
Fabulous service from Jess
Fabulous service from Jess when buying our new used car from Nottingham Sytner.
Not only did she come in on her day off to accommodate us, she dealt with the transaction with professionalism and care.
The car is amazing and just what we needed.
Thank you Jess!
Buying made easy
Really easy to reserve, view, test drive and buy the car. Staff are really accommodating and always happy to help.
I had a fantastic experience
I had a fantastic experience, the salesman (Adam) was very helpful polite knowledgeable and explained everything in full, the I bought was presented to a very high standard
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I had a guy called jack helping me with…
I had a guy called jack helping me with choosing a car and then I found one and from start to finish he was amazing and so helpfully with everything and is polite and honest with everything and the car has been great for the past 2 weeks of owning it

Sytner Group - Sytner Select Nottingham からの回答
I had an excellent experience buying a…
I had an excellent experience buying a car. All staff were transparent with the details and friendly and helpful.
Would recommend. Simon and Ashley were particularly helpful 😀

Sytner Group - Sytner Select Nottingham からの回答
I bought a car from here a few months…
I bought a car from here a few months ago with the help of Jack. He made the experience very smooth and easy. Overall, I am incredibly pleased with the service I received.

Sytner Group - Sytner Select Nottingham からの回答
Very happy with the experience I had…
Very happy with the experience I had with synter Nottingham. Kaleem was great and was very helpful throughout the process. Would highly recommend

Sytner Group - Sytner Select Nottingham からの回答

Sytner Group - Sytner Select Nottingham からの回答
Audi A3 purchase
The staff especially Allen was very good, informative, professional and very knowledgeable about our car that we were aiming to purchase. In fact all the staff were nice to speak with and never pushy, even offering us discount off of products. A great experience..! I would recommend anyone who wants a great deal on a second hand used car to go to Sytner Select.

Sytner Group - Sytner Select Nottingham からの回答
Allens was very helpful from start to…
Allens was very helpful from start to finish and kept me updated throughout the whole process

Sytner Group - Sytner Select Nottingham からの回答
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