Why sell a warranty that covers up to the value of the car (15,900) but then saying it is not economical for you to repair the vehicle. You could put a new engine and a gearbox into the car fo... もっと見る
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I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... もっと見る
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Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... もっと見る
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I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Unit 1 Enterprise Way, NG2 1EN, Nottingham, 英国
- 0115 934 1414
4.3
優良
1687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Jack and Declan helped my partner by…
Jack and Declan helped my partner by her car, very friendly and professional throughout
2026年3月7日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you very much for your kind words, Ryan. We’re delighted to hear that Jack and Declan provided friendly and professional assistance throughout your partner’s car purchase. It’s always our aim to make the experience as smooth and enjoyable as possible. Your positive feedback means a great deal to the team here at Sytner Select Nottingham. We hope your partner is very happy with her new car and look forward to welcoming you both back in the future. Thanks again for choosing us.
Goerge was a good lad we certainly has…
Goerge was a good lad we certainly has some surprises alone the way but grate customer service good sales and I got a good car and a good rate
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you very much for your kind words. We’re delighted to hear that George provided you with excellent customer service and helped you find a great car at a good rate. It’s wonderful to know that, despite a few surprises along the way, your experience was positive overall. We truly appreciate your feedback and hope you continue to enjoy your new vehicle. Should you need any assistance in the future, please don’t hesitate to get in touch. Thanks again for choosing Sytner Select Nottingham.
Smiles and reflections vs customer service?
Has anyone else ever bought a car from Sytner Group ? On the face of it a hugely impressive outfit. Shiny clean cars; only matched by the shinier white teeth their sales persons posses. On the face of it a great operation. Scratch underneath and oh dear. Buy a car; everything is rosy. But if it goes wrong. Uh oh! This is where you see a car company for what it really is. Do they care……. No. Of course they don’t; you’ve already bought the car. On to the next sale. I guess . The cars are immaculate. The sales person is superbly professional and in no way pushy… albeit they lack knowledge of the cars they are selling. But that’s all forgivable isn't it? Yes the car is a little over priced but it’s got a five year warranty and break down cover and a pretty little bag will be sent to protect your car? The bag never arrived by the way, despite being chased. THANK GOODNESS the warranty did because I have made use of that more than that sales team presumably make use of their Colgate subscriptions.
So; why the rant? It’s the lack of customer service that gets me the most - I’m a patient guy but I do expect at least acknowledgement from a company when I contact them; and to be clear my contact was calm and polite and to three separate people. Still nothing, hence…, this.
Of course, THIS, won’t do anything. It’s just words. They won’t say sorry; they won’t offer me some Compensation. I doubt they will even send me that pretty little bag they promised me last summer. They will just take advantage of the next person.
2026年3月1日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Stephen, we are truly sorry to hear about your disappointing experience with Sytner Select Nottingham. We appreciate your feedback regarding both the sales process and aftercare, as it helps us understand where we need to improve. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, who would be keen to discuss your concerns further and ensure your experience is properly acknowledged. Thank you for bringing this to our attention.
From start to finish Jordan & Hannah…
From start to finish Jordan & Hannah couldn’t of been any more welcoming and helpful, Both did separate things for me to find the perfect car, took me out on a test drive, explained everything very thoroughly, went through all options to getting a new car, I’m not very good with cars and technology although they helped me pick the perfect car and explained all the difference between the type of car I wanted, they never tried to oversell, they listened to me and what I had in mind, very friendly and professional people! I will definitely be back when I’m ready for a new car! I couldn’t be more grateful! Would highly recommend
2026年2月15日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you so much for your kind words and detailed feedback. We’re delighted to hear that Jordan and Hannah provided such a welcoming and helpful experience, making the process of finding your perfect car straightforward and enjoyable. It’s wonderful to know they took the time to explain everything clearly and listened carefully to your needs. Your recommendation means a great deal to us, and we look forward to welcoming you back when you’re ready for your next vehicle. Many thanks once again!
Very professional
Very professional. Quality car could not fault car or company would be my go to in the future
2026年2月15日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Martin, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found both the car and our service to be of such a high standard. It is always our aim to provide a professional and enjoyable experience for all our customers. Your recommendation means a great deal to us, and we look forward to being your go-to dealership in the future. Wishing you many happy miles in your new vehicle. Best regards, The Sytner Select Nottingham Team
Once bitten
I've had 2 cars from here, the first was a total lemon but they looked after me properly. Hence why I went back, amazing how looking after people brings repeat business. The second one an Audi A8 has been nothing but problems from about 2 weeks after I bought the car. It's been in 3 times and Sytner Select have completed work that they shouldn't have. Unbeknownst to them and their "master tech" the A8 has a "sealed for life" gearbox. These are only to be serviced is a diagnosis deems so, it's not a first stage repair on this car. They charged me £500 and my car still wasn't fixed. I gave in and took it to a main dealer as nobody else was happy to look at an A8 gearbox and they won't touch it as they haven't a clue why or what Sytner have done. I've been nothing but polite but now David Mullen is ignoring my emails. Buying a new car is only fun if you don't need to do it. I didn't rush the purchase, it took a month to find the car I wanted and I felt comfortable going back to Sytner group. Lesson learnt and be warned.
2026年2月11日
自発的なレビュー
Car MOT
Friendly staff good service .Keep you updated with calls and video of your cars MOT .
2026年1月22日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Davina, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We’re delighted to hear that our friendly staff and service met your expectations, and that the updates via calls and videos during your car’s MOT were helpful. It’s always our aim to keep our customers well informed and comfortable throughout their visit. Your feedback truly means a lot to us. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Allen was a great salesman
Allen was a great salesman. Jamie was great with explaining things. Overall a stress free experience
2026年1月31日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you, Ben, for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Allen and Jamie provided such excellent service and made the process straightforward and stress free. It’s always our aim to ensure every customer feels well informed and comfortable throughout their visit. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team at Sytner Select Nottingham. We hope you enjoy your new vehicle!
Helpful staff.
Helpful staff.
I did have a few problems with the car (sensors) after purchase, but they were all sorted with understanding, competence and a smile. Paige was particularly helpful, sorting the problems with the car and, among other things, getting my glasses from the courtesy car I left them in and bringing them to the desk, so I didn't have to. Not only competent but also cautious. Thank you.
2026年1月30日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Paige and the team were able to assist you promptly and with such care. It’s wonderful to know that you felt supported throughout and that the issues were resolved with understanding and a smile. Your feedback is greatly appreciated, and we hope you continue to enjoy your car for many miles to come. Best wishes, The Sytner Select Nottingham Team
Sytner Group - Sytner Select Nottingham からの回答
Dear Kieran, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We are delighted to hear that you found our service excellent and that you would highly recommend us. It is always our aim to provide the best possible experience for our customers, and your feedback is truly appreciated. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Sytner Select Nottingham Team
Enquired for a car at Synter select…
Enquired for a car at Synter select Nottingham call was taken by the sales Manager Declan,from the start to the end a fantastic customer experience from the video of the car to all the questions I had about the car answered by Adam sales advisor/consultant,Declan ensured the process was flawless,so professional and honest,can say this is probably the best dealership to buy a car from headed by Declan Francis values.
2026年1月18日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Sandeep, thank you very much for your kind words and detailed feedback. We are delighted to hear that Declan and Adam provided you with a professional and honest experience throughout your enquiry. It’s wonderful to know that the video and all your questions were handled so thoroughly, making your journey with Sytner Select Nottingham a positive one. Your recognition of our team’s values means a great deal to us. We truly appreciate your recommendation and support.
Alans very good
Alans was very good and listened to my requests. Very knowledgeable salesman. I would recommend him if you are looking to get a car. Not a pushy salesman.
2026年1月21日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you very much for your kind words, Dan. We’re delighted to hear that Alan provided you with knowledgeable and attentive service, listening carefully to your requests. It’s great to know you felt comfortable throughout the process and didn’t experience any pressure. Your recommendation means a lot to us, and we’re pleased that Alan was able to assist you in finding the right car. We truly appreciate you taking the time to share your positive experience with Sytner Select Nottingham.
I've a had the worst experience with…
Extremely Poor Service
I’ve had the worst experience with Sytner. I bought a car in November and was told all checks had been completed, including new wiper blades. When I got home to Leicester and properly checked the car, it was obvious the car hadn’t even been touched.
I called them to raise this and was told the part wasn’t available and that I’d have to rebook in January. I was also told it would take 1–2 hours and would include a new MOT. I arrived at 9am and, 9 hours later, the work still hasn’t been completed.
The whole experience has been frustrating, misleading, and a complete waste of time. Customer service is extremely poor. everything is “happy days” until you buy the car, and then you’re treated like you don’t matter.
I won’t be going back and would strongly advise decent, honest people to avoid using their services
2026年1月20日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Deepak, We are truly sorry to hear about your disappointing experience with Sytner Select Nottingham. This is certainly not the standard of service we aim to provide, and we appreciate you bringing these concerns to our attention. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, so we can better understand the situation and address your concerns directly. Your feedback is important to us. Kind regards, Sytner Select Nottingham
I left my car for MOT and investigation…
I left my car for MOT and investigation regards coolant leek. Everything took around 2,5h. After all service I was send video with checking etc. Very professional. I needed to leave my car there for repair Emily the lady who helped me was very nice and kind. It’s my second car from there and not the last. Highly recommended
2026年1月6日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Patrycja, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We’re delighted to hear that Emily and the team provided you with professional and friendly service throughout your MOT and repair. It’s wonderful to know you appreciated the video updates and that you’ve chosen us for a second vehicle. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Best wishes, The Sytner Select Nottingham Team
Excellent service
Excellent service, friendly staff, no pushy sales tactics, Simon and Hannah were both great, would definitely buy from them again.
2025年12月7日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Carolyn, Thank you ever so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Simon and Hannah provided excellent service in a friendly and pressure-free environment. It’s wonderful to know you felt comfortable throughout your visit and that you would consider buying from us again. Your feedback truly means a lot to the entire team here at Sytner Select Nottingham. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Nottingham Team
Want to thank Jack Riley for making my…
Want to thank Jack Riley for making my experience stress free and making me feel comfortable. He really has a great attitude and was down to earth and got everything across to me without being pushy.
2025年12月27日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Thank you so much for your kind words, K Lawry. We’re delighted to hear that Jack Riley made your experience stress-free and comfortable. It’s wonderful to know his down-to-earth approach and positive attitude helped you feel at ease throughout. We truly appreciate you taking the time to share your feedback and are pleased that Jack was able to assist you without being pushy. Your satisfaction means a great deal to us, and we hope you enjoy your new vehicle.
Sytner sales great place to buy
I found the sytner group a very relaxing non pressure environment in which to purchase a car. Normunds Allen and Jamie worked very well in a way of respecting my opinion and giving me time to decide on purchasing a car (a Toyota Corolla hatch) which was well within my budget and me and my wife were offered and given tea and coffee. It took k about a week for me to decide and was obviously not rushed into the deal. Many thanks to Allen and will definitely return when going to replace the car I bought.
2025年12月7日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Grant, Thank you for your kind words and for taking the time to share your experience with Sytner Select Nottingham. We are delighted to hear that Normunds, Allen, and Jamie provided a relaxed and respectful environment, allowing you the time needed to make your decision. It’s wonderful that you and your wife felt comfortable and well looked after during your visit. We truly appreciate your recommendation and look forward to welcoming you back when you’re ready to replace your Toyota Corolla. Best wishes, Sytner Select Nottingham Team
They are scammers
They are scammers. They advertise a car and collect all sensitive data from customers. After 2-3 weeks they said car is not roadworthy, they are not wish to sell it. But they already sold it another person. Unlucky person bought the faulty car. He/She already taxed it.
2017 Mazda Cx-5
£11,999
VIN: VA17DWY
Stock #: 00609862STK
2025年12月22日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Uditha, we are sorry to hear about your experience and understand your concerns. Please be assured that we take data protection very seriously and do not share customer information with third parties. As we advised you, the vehicle failed our Sytner Select Multi-point check so we were unable to retail. Once again apologies for any disappointment. Kind Regards Sytner Select Nottingham
Really want to say thank you to Aysha she help us a lot.
Really want to thank you Synter Group Nottingham we had great experience buying my car.The staff was frendly,helpfull and hones.The process was smooth and fast. l'm very happy with my new car and would recommend this place to others. Especialy want to say big Thank you to Aysha she was very kind to us and help us a lot she is so frendly and l'm so happy to meet her🤗
2025年11月26日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Ayla, Thank you so much for your wonderful review. We are delighted to hear you had a smooth and enjoyable experience purchasing your car with us. It’s fantastic to know that Aisha provided such friendly and helpful service – we will be sure to pass on your kind words. Your recommendation means a great deal to us. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Best wishes, Sytner Select Nottingham Team
I would have given higher rates but…
I would have given higher rates but after purchasing that much amount off my car they should have given at least free MOT’s like they used to do before :(
2025年12月12日
自発的なレビュー
Sytner Group - Sytner Select Nottingham からの回答
Dear Sunil, Thank you for your feedback. We appreciate your loyalty and understand your disappointment regarding the MOT offer changes. We always aim to provide excellent value and service to our customers. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, who would be happy to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to address this with you directly. Kind regards, Sytner Select Nottingham Team
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