Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car whi... もっと見る
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Paul M and Luke were great and they helped me to move through the part ex process without any trouble and even helped figure out the best way to get out of my finance deal.
Great experience, no pressure and no hard sell. Tyler and Herbie were both professional helpful and found answers to all our questions. Very happy experience buying a lovely car. Thanks
Absolutely amazing from start to finish! Massive thanks to Luke, Kyle & Cole for finishing the end of the sale off. Great set of lads, made me feel comfortable, couldn't do enough for me. Would... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
325 Barnsley Road, WF2 6EH, Wakefield,, 英国
- 01924 242422
4.6
優良
3273件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paul M and Luke were great
Paul M and Luke were great and they helped me to move through the part ex process without any trouble and even helped figure out the best way to get out of my finance deal.
2026年7月19日
自発的なレビュー
Fantastic service from the team at…
Fantastic service from the team at Sytner Yvonne thank you
2026年7月19日
自発的なレビュー
Great service
Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car which suited our budget and family needs. She answered all our questions and was able to give honest advice. The finance part was well communicated to us and Jonathan was polite and friendly.
2026年7月18日
自発的なレビュー
Great experience
Great experience, no pressure and no hard sell. Tyler and Herbie were both professional helpful and found answers to all our questions. Very happy experience buying a lovely car. Thanks
2026年7月16日
自発的なレビュー
Best car sales experience I’ve had
We visited the dealership to look at a car that wasn’t quite ready. The staff went above and beyond, prepping the car so we could test drive it and even washing it while we waited. This made a big impression and we were won over. They offered a very competitive price for our part-ex. Billy, Finn and Paul were all a pleasure to deal with. Thank you! We can’t wait to collect our new car!
2026年7月14日
自発的なレビュー
I had my car booked in for 8 o’clock in…
I had my car booked in for 8 o’clock in the morning to have a new battery fitted and the gearbox sorted and also smoke coming out of dipstick and oil filler cap. They pulled the car in at 10:45. I left just after 3 o’clock to find out that they have put a cheap nasty battery on the car, which now I am going to have to take to Land Rover and have a proper battery fitted they told me the smoke coming out of the oil filler cap is nothing to worry about the gearbox still not sorted the wheels are atrocious as there was bodged up to sell now they have sold the car they are not interested. They are now trying to fob me off and probably waiting now for their warranty to run out. Absolute disgusting attitude by the receptionist on the service department. I am probably going to have to take this further as I don’t think the engine is right with all the smoke that is blowing out of it.
2026年7月13日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Sytner had a great selection of cars
Sytner had a great selection of cars. Helpful staff helped us find the right car.
We are very happy with the service provided
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Tim, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We are delighted to hear that our selection of cars and the assistance provided by our staff met your expectations. It is wonderful to know that you are happy with the service you received. Your feedback is greatly appreciated and motivates us to continue delivering excellent customer care. We wish you many enjoyable miles in your new car. Best regards, The Sytner Select Wakefield Team
I brought a car today with syntner…
I brought a car today with syntner select today and the employer were absolutely amazing. When I first stepped in to getting my car details and everything sorted the team were absolutely amazing. I would totally recommend them.
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Rukhsana, Thank you very much for your kind words and for choosing Sytner Select Wakefield. We are delighted to hear that our team provided you with an excellent experience from the moment you arrived. It’s wonderful to know that you felt well supported throughout the process and that you are happy with your new car. Your recommendation means a great deal to us. We hope you enjoy many happy miles ahead and look forward to welcoming you again in the future. Best wishes, Sytner Select Wakefield Team
Absolutely amazing
Absolutely amazing from start to finish!
Massive thanks to Luke, Kyle & Cole for finishing the end of the sale off.
Great set of lads, made me feel comfortable, couldn't do enough for me.
Would definitely recommend these guys for a used car.
2026年7月10日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Thank you so much, Sian, for your wonderful review. We’re delighted to hear that Luke, Kyle and Cole made your experience so positive and comfortable from start to finish. It’s fantastic to know their efforts were appreciated and that you felt well supported throughout your purchase. Your recommendation means a great deal to us. We hope you’re thoroughly enjoying your used car and look forward to welcoming you back to Sytner Select Wakefield in the future. Thanks once again!
The staff were all very helpful
The staff were all very helpful. They did forget to service it before we picked it up but they are going to book it in to be serviced.
2026年7月10日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Rachel, Thank you for your kind words regarding our helpful staff. We sincerely apologise for the oversight in not servicing your vehicle before collection. We appreciate your understanding and patience in this matter. It is always our aim to provide a seamless experience, and your feedback helps us improve. Should you have any further questions or require assistance, please do not hesitate to get in touch. We value your custom and look forward to serving you again in the future. Kind regards, Sytner Select Wakefield Team
Sytner Group - Sytner Select Wakefield からの回答
Dear Innocent, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service excellent. It is always our aim to provide the highest standard of care and attention to every customer. Your positive feedback truly means a great deal to the entire team here at Sytner Select Wakefield. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team
Toyota land cruiser
From the start to the finish the staff at Sytner couldn't have been more helpful especially Herbie, he was knowledgeable and answered all our questions. We purchased the car and couldn't be happier. Thanks Herbie 🚗 from Trevor
2026年7月6日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Thank you, Julie, for your wonderful review. We’re delighted to hear that Herbie provided such knowledgeable and helpful service throughout your experience. It’s fantastic that you’re so happy with your new car. Your kind words mean a great deal to the whole team at Sytner Select Wakefield. We truly appreciate you taking the time to share your positive experience and hope you enjoy every journey in your new vehicle. Thanks again from all of us!
Incompetent management …
Saw a black Mini Cooper S on the main car floor. Booked a test drive and decided to buy. Sorted part exchange and Arranged collection for a few days later and deposit paid
So excited with my purchase
Arrived home and received a call from Kyle. Apparently the mini had been purchased by someone else the day before! Not remove from the floor court or online- so I had been test driving someone else’s car!!
They apologised and said a manager had made a mistake
Very unprofessional and obviously incompetent
So glad I hadn’t bought that vehicle to find people were test driving it
Lucky escape and a company to avoid!!
2026年7月7日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Joanne, We sincerely apologise for the confusion and disappointment you experienced during your visit. This is certainly not our expectation, and we understand how frustrating this situation must have been. We did try to explain that one of our systems hadn't been updated by a sales manager and therefore led to the confusion. We sincerely apologised for this and offered to look through the whole groups stock to try and find a similar alternative. Once again we sincerely apologise for a genuine mistake made by a member of our team. Kind regards Sytner Select Wakefield.
Sytner Group - Sytner Select Wakefield からの回答
Thank you very much for your kind words and positive feedback. We are delighted to hear that you had a great experience with Israr and that he looked out for you throughout the process. It’s wonderful to know you are pleased with both the service and the car. Your support means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
I would like to thank Emily and Paul M…
I would like to thank Emily and Paul M for an unforgettable buying experience when purchasing my new Chery. There knowledge and professionalism was outstanding and the whole buying experience was an absolute pleasure.
We were torn between the Chery and another brand of car but these guys and there knowledge won us over.
I feel they are a real asset to the company and make a good team.
Thanks very much for making it so easy for us
2026年7月9日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Vicky, Thank you so much for your kind words. We are delighted to hear that Emily and Paul M provided you with an outstanding and professional buying experience. It’s wonderful to know their knowledge helped you choose the perfect car. Your satisfaction means a great deal to us, and we’re thrilled the whole process was such a pleasure. We hope you enjoy your new Chery and look forward to welcoming you back in the future. Best wishes from all at Sytner Select Wakefield.
Great service and an excellent buying…
Great service and an excellent buying experience. Qasim answered all my questions and picked me up from the station so I could do a test drive. Car is just what I was looking for and he and Jonathan then helped get the paperwork sorted on the day despite the computer system not working perfectly. Thank you and for anyone looking for a used car you should definitely talk to the Sytner Select Wakefield team.
2026年7月9日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Thank you, J Parsons, for your kind words and for taking the time to share your experience. We’re delighted to hear that Qasim and Jonathan provided excellent support throughout your purchase, especially with the test drive and paperwork. It’s wonderful to know the car met your expectations and that our team made the process smooth despite technical hiccups. Your recommendation means a great deal to us. We wish you many happy miles in your new vehicle and hope to assist you again in the future.
Stealing £99
The dealer took the £99 reservation fee, the car was transferred to Bristol where I bought it as agreed, but the £99 was never refunded. I'm submitting a complaint with FOS and the FCA.
2026年6月8日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Luca, We are sorry to hear about your experience regarding the £99 reservation. I can only assume that this has been left outstanding as the vehicle was delivered by a different location, usually the fee is taken and refunded by the supplying dealership. We will look into your concerns and action the refund immediately if it is still outstanding. Your satisfaction is important to us, and we hope to resolve this matter promptly. Kind regards, Sytner Select Wakefield
Buying from SynterSelect
The staff have been extremely helpful and very patient. Outstanding advice with no pressure. Would highly recommend.
2026年7月5日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Debbie, Thank you ever so much for your kind words. We are delighted to hear that our team provided helpful and patient service, along with outstanding advice without any pressure. It is always our aim to ensure every customer feels comfortable and well-informed throughout their experience. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive feedback and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team
Great experience with billy and Paul
Great experience with billy and Paul, really helpful and made my experience nice and easy
2026年7月5日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Dear Emily, Thank you ever so much for your kind words. We’re delighted to hear that Billy and Paul were able to make your experience both pleasant and straightforward. It’s always our aim to provide helpful and friendly service, so it’s wonderful to know we succeeded in making your visit a positive one. Your feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Wakefield in the future. Best wishes, The Sytner Select Wakefield Team
Excellent
Herbie made the experience pain free, catered to all my needs and even picked me up from the train station on my arrival. Very professional outfit and the car was faultless, would highly recommend.
2026年7月4日
自発的なレビュー
Sytner Group - Sytner Select Wakefield からの回答
Thank you, Connor, for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Herbie was able to make the process smooth and that our team catered to all your needs. It’s wonderful to know you found the car faultless and appreciated the professional service, including the pick-up from the train station. Your recommendation means a great deal to us, and we hope to assist you again in the future.
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