Bought my first mini from this garage in 2020 and received great service back then - nothing has changed over the 6 years. Staff were extremely helpful, from the first day we visited, to the handful o... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We felt that the whole experience from start to finish ran so smoothly. Ryan looked after us very well. He was extremely professional, friendly and knowledgeable. We felt confident to go ahead wit... もっと見る
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Although open on a Sunday staffing was very limited so only possible to look. Needed second visit to ask questions. On second visit only offered certain models in green paint finish but when we came... もっと見る
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My partner and I recently order our new lease vehicles from the BMW Sytner dealership in Worcester, UK. From the moment we walked through the showroom doors we received a professional welcoming servi... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Wainwright Road, Knightsbridge Park, WR4 9FA, Worcester, England, 英国
- 01905343595
4.6
優良
46件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought my first mini from this garage…
Bought my first mini from this garage in 2020 and received great service back then - nothing has changed over the 6 years. Staff were extremely helpful, from the first day we visited, to the handful of times we popped in afterwards. I secured a fab new Mini Cooper, for a great price. Michaela was extremely supportive and has provided excellent communication throughout the process.
2026年8月24日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We felt that the whole experience from…
We felt that the whole experience from start to finish ran so smoothly.
Ryan looked after us very well. He was extremely professional, friendly and knowledgeable. We felt confident to go ahead with our purchase after speaking with him.
2026年7月31日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Linda, Thank you ever so much for your wonderful review. We are delighted to hear that your experience with us was smooth from start to finish. Ryan is thrilled to know his professionalism, friendliness, and knowledge made you feel confident in your purchase. It’s always our aim to provide excellent service and it’s rewarding to know we succeeded in doing so for you. We hope you enjoy your new MINI and look forward to welcoming you back in the future. Best wishes, The Sytner Worcester MINI Team
Sytner Group - Sytner Worcester MINI からの回答
Dear Sheila, Thank you ever so much for your kind words. We’re delighted to hear that you found our team friendly and helpful throughout your experience. Making the process straightforward and enjoyable is something we truly strive for, so it’s wonderful to know we succeeded. Your feedback means a great deal to us, and we hope you continue to enjoy your MINI. Please do not hesitate to get in touch if you need anything in the future. Kind regards, The Sytner Worcester MINI Team
Excellent service
I outlined my requirements and the salesperson helped identify suitable vehicles for me. The process was seamless and the turnaround excellent. All my requirements were met and I drove my new car home two days later
2026年7月1日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Thank you, RM Sussex, for your wonderful review. We are delighted to hear that our team was able to identify suitable vehicles that met all your requirements and that the process was seamless. It’s fantastic that you were able to drive your new car home so quickly. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Worcester MINI. Wishing you many happy miles ahead!
Emily Archer was amazing , nothing was too much trouble amd very friendly
Emily was very helpful , friendly amd nothing was to much trouble
2026年5月22日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Gaynor, Thank you ever so much for your kind words. We are delighted to hear that Emily was helpful and friendly throughout your experience. It’s wonderful to know that nothing was too much trouble and that you felt well supported. Your positive feedback means a great deal to us and encourages us to continue providing excellent service. We truly appreciate you taking the time to share your experience and hope to welcome you back to Sytner Worcester MINI in the future. Warm regards, The Sytner Worcester MINI team
Awful after sales service
Awful after sales service. I put a review on Trustpilot slating them, and the head of customer service rang me the next day at 5.50 and said “I am here to 6pm and then off tomorrow. So ring me back in 10 mins! These guys are shockingly bad. DO NOT USE!
2026年3月3日
自発的なレビュー
Very helpful and understanding
Very helpful and understanding, due to my age I required that they collected the car from me. They came when booked, collected the car and brought it back to me once serviced, sparkling clean. Special thanks to Thomas Kelly and Matt. Highly recommended.
2026年3月4日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Glenda, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that Thomas Kelly and Matt provided such helpful and understanding service, especially with the collection and return of your car. It’s wonderful to know your vehicle was returned sparkling clean and that you felt well looked after throughout. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner Worcester MINI in the future. Best wishes, The Sytner Worcester MINI Team
Excellent service from Sytner of Worcester
From the moment I entered the car sales room I was given the very best of customer care. With no pushy sales tactics. I found my forever car. Max was so helpful and friendly , makes the best cup of coffee too. From both the administration and practical input, everything about my new car was explained in thorough detail.
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Patricia, Thank you ever so much for your wonderful review. We are delighted to hear that Max and the team provided you with such excellent customer care, making your experience enjoyable and stress-free. It’s fantastic that you found your forever car and appreciated the thorough explanations and friendly atmosphere, not to mention the coffee! Your kind words mean a great deal to us all at Sytner Worcester MINI. Wishing you many happy miles in your new car! Best wishes, The Sytner Worcester MINI Team
Both Adam and Harry were great in…
Both Adam and Harry were great in finding me a car that fit my budget. Slight issue with a small dent was sorted quickly and efficiently.
2026年2月19日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Jude, Thank you very much for your kind words and for taking the time to share your experience with Adam and Harry at Sytner Worcester MINI. We’re delighted to hear they were able to find a car that suited your budget and that the small dent issue was resolved quickly and efficiently. Your satisfaction means a great deal to us, and we hope you continue to enjoy your new car. Please do not hesitate to get in touch if you need any further assistance. Best wishes, The Sytner Worcester MINI Team
Great service as always
Great service as always. This is my 6th mini purchased from Mini Worcester.
2026年1月14日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Philippa, Thank you ever so much for your kind words and continued loyalty to MINI Worcester. It’s truly a pleasure to have assisted you with your sixth MINI purchase. We’re delighted to hear that our service consistently meets your expectations. Your support means a great deal to us, and we look forward to welcoming you back whenever you’re ready for your next MINI. Wishing you many happy miles ahead in your new car! Best wishes, The Mini Worcester Team
Our Sales Executive Luke was extremely…
Our Sales Executive Luke was extremely knowledgeable and was able to answer all of our questions professionally.He was an excellent ambassador for Sytner and the Mini brand
2025年11月27日
自発的なレビュー
Ryan was really great and made it an…
Ryan was really great and made it an easy process. There was a tear on the leather in the car and Ryan made sure it was sorted. Thank you for the lovely car and experience!
2025年10月12日
Sytner Group - Sytner Worcester MINI からの回答
Dear Kelsey, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Ryan was able to make the process straightforward and that you are pleased with your new car. It’s wonderful to know that any concerns were promptly addressed to your satisfaction. We hope you continue to enjoy driving your MINI and look forward to welcoming you back to Sytner Worcester in the future. Best wishes, The Sytner Worcester MINI Team
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your kind words, Evan. We are delighted to hear that our team at Sytner Worcester MINI has made such a positive impression on you. Our staff takes great pride in providing friendly and attentive service to all of our customers, and it's wonderful to know that they have remembered your name. We strive to create a welcoming and personalised experience for each and every one of our clients. Thank you for choosing Sytner Worcester MINI, we look forward to seeing you again soon.
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your positive review, Karen. We are delighted to hear that Jason provided you with helpful and knowledgeable service during your visit to Sytner Worcester MINI. Our team takes great pride in their expertise and we are pleased that it was evident during your experience. We strive to provide our customers with the best possible service and we are glad that Jason was able to assist you with your needs. Thank you for choosing Sytner Worcester MINI.
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your kind words, Penny! We are delighted to hear that you had a fabulous experience at Sytner Worcester MINI. Our team takes great pride in providing friendly and professional service to all our customers. We are glad that our efforts have been recognised and appreciated. We strive to maintain the highest standards of excellence and it is always a pleasure to receive positive feedback. Thank you for choosing us and we look forward to welcoming you back in the future.
Jason was very helpful and…
Jason was very helpful and knowledgeable, the whole team at sytner are always great.
2025年9月27日
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your kind words, Miss Salter. We are delighted to hear that Jason provided you with helpful and knowledgeable service. Our team at Sytner Worcester MINI takes great pride in providing exceptional customer service, and we are glad to hear that this was reflected in your experience. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Worcester MINI.
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your kind words, Janet. We are delighted to hear that you had a positive experience at Sytner Worcester MINI. Our team takes great pride in providing friendly and accommodating service to all of our customers. It is our honour to ensure that you receive the best possible experience at our dealership. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Worcester MINI.
Mini Experience
Appointment with Luke was on time, very informative and questions answered honestly
2025年9月17日
Sytner Group - Sytner Worcester MINI からの回答
Thank you for your kind words, Mrs Fraser. We are delighted to hear that your appointment with Luke at Sytner Worcester MINI was a positive experience. Our team strives to provide informative and honest answers to all of our customers' questions. We are glad that Luke was able to meet your expectations and provide you with a timely and informative appointment. Thank you for choosing Sytner Worcester MINI and we look forward to seeing you again in the future.
Great customer service
Big thank you to my sales executive Emma Gatfield for her amazing customer service!!
I experienced great customer service from beginning to end , nothing was too much trouble and I was kept informed all throughout the procedure.
Emma helped find me my dream Mini and ensured it was well within my price range.
I really appreciated the transparency from Emma and the team when my mini arrived from Cardiff with unexpected poor paintwork and bodywork. The team phoned me straight away and fixed the paintwork and bumper at a considerable cost to the business.
The handover experience was great. Emma explained all the different gadgets. She ensured my Apple car play was set up before I drove away.
I really appreciated the follow up call after collection to check how I was getting on with my new MINI.
I would highly recommend this dealership for anyone considering a new car. I found the whole experience was very personal and always customer focused.
2025年2月13日
自発的なレビュー
Sytner Group - Sytner Worcester MINI からの回答
Dear Lily Moore, Thank you for taking the time to leave such a glowing review for Sytner Worcester MINI. We are delighted to hear that you had an exceptional experience with us, and we are especially grateful for your kind words about our sales executive, Emma Gatfield. We pride ourselves on providing top-notch customer service, and it is wonderful to hear that Emma went above and beyond to ensure that you found your dream MINI within your budget. We are also pleased to hear that you appreciated our transparency and dedication to fixing any unexpected issues with your new car. We are glad that Emma was able to familiarize you with all the features of your MINI and set up your Apple CarPlay before you drove away. Our team is always happy to assist our customers in any way we can. Thank you for recommending our dealership to others. We strive to make every customer's experience personal and customer-focused, and we are thrilled that we were able to achieve this with you. We hope you are enjoying your new MINI, and please do not hesitate to reach out to us if you need any further assistance. Best regards, The Sytner Worcester MINI Team
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