レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Morning Sid reply to your reply the advert stated 12 go and unlimited calls and text not what you offered was 3000 calls and text I have a photo shot if you want it also I phoned customer service 3 t... もっと見る

企業が回答しました

5つ星のうち1の評価

Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... もっと見る

5つ星のうち1の評価

This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I... もっと見る

5つ星のうち5の評価

Extremely correct and professional team!!! Happy with talkhome VERY much! The best data (especially here in Highands), the best plans and absolutely professional to solve the technical issues. Appl... もっと見る

企業が回答しました

企業情報

  1. テレコミュニケーション サービス プロバイダー
  2. 電話・インターネット サービス
  3. 電話会社

当該企業による記述

Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

170件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 57%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(170)

過去12か月のレビュー数: 14件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Morning Sid reply to your reply the…

Morning Sid reply to your reply the advert stated 12 go and unlimited calls and text not what you offered was 3000 calls and text I have a photo shot if you want it also I phoned customer service 3 time and said that is the package .

2026年9月19日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Anthony,

Thank you for your further review.

The plan is advertised as providing unlimited calls and SMS. However, as clearly set out in the applicable Acceptable Usage Policy, the unlimited service is subject to an acceptable usage limit of 3,000 minutes and 3,000 SMS.

This Acceptable Usage Policy forms part of the terms applicable to the plan and is available on our website. The plan terms, including the applicable usage conditions, are agreed to when the plan is purchased.

Therefore, the 3,000-minute and 3,000-SMS limits do not change the fact that the plan is advertised as unlimited; rather, they are the applicable conditions governing the use of the unlimited service.

Best Regards,
Sid

5つ星のうち5の評価

I have a very good experience with…

I have a very good experience with them.haven't used it alot but whenever i need it ,i used with no hastle.thanks

2026年8月4日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Ammara,

Thank you for sharing your positive experience with us!

We’re pleased to hear that the service has been reliable and hassle-free whenever you’ve needed it. We really appreciate you taking the time to share your feedback and thank you for choosing Talk Home.

We hope to continue providing you with a smooth and reliable service whenever you need us.

Best Regards,
Sid

5つ星のうち1の評価

Problems with Talk Home Mobile

I opened a pay as you go account with them on 8th July last and after using the service for seven days I was not happy with the service and ported my number out on the 22nd July after only seven days.
I then rang customer services and asked for a refund on several occasions of the outstanding sim credit but was refused.
So I then emailed the head office in London on the 22nd July stating the cooling off period of 14 days was in force and asked them to honor it.
They replied that they would give me a refund within 14 days.
However today 12th August is 14 days after and I have not received my refund.
I emailed them this afternoon but got no reply so it looks like they ere ignoring me.
So glad I changed network and would not recommend them to any one and I will contact the ombudsman unless I hear anything positive from them

2026年8月12日
自発的なレビュー
5つ星のうち1の評価

They make very hard almost impossible…

They make very hard almost impossible to buy a classic card they keep pushing you to a rechargeable option horrible service

2026年8月3日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Roy,

Thank you for your feedback.

We would like to clarify that this review appears to relate to the calling card service, rather than Talk Home Mobile, which is the service associated with this Trustpilot profile.

As this review concerns a different service, we would ask that you post your review on the relevant company profile. This will ensure that your feedback is directed to the appropriate service and team and can be addressed accordingly.

Best Regards,
Sid

5つ星のうち5の評価

The best

I’m using this calling card for more than 10 years. I’m really happy with it. It was really helpful for emergency times.

2026年7月20日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Customer,

Thank you for taking the time to share your feedback.

We truly appreciate your loyalty over the past 10 years. It is wonderful to hear that our calling card has served you well and has been especially helpful during emergency situations.

Your continued trust and support mean a great deal to us. We are committed to providing reliable service and look forward to serving you for many more years.

Thank you for being our loyal and valued customer.

Best Regards,
Sid

5つ星のうち5の評価

I spoke with Brian today

I spoke with Brian today, enquiring about rechargeable card. He was very helpful and patience. I was able to recharge my card quickly with his instructions.
Thank you Brian, much appreciated.
Dorathy

2026年7月14日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Evans,

Thank you for taking the time to share your feedback.

We are delighted to hear that Brian was able to assist you with recharging your card and that his patience and guidance helped you complete the process quickly and smoothly.

Your kind words mean a great deal to us, and we will be sure to pass your appreciation on to Brian.

Thank you for choosing our service.

Best Regards,
Sid

5つ星のうち5の評価

Extremely correct and professional!

Extremely correct and professional team!!!
Happy with talkhome VERY much!
The best data (especially here in Highands), the best plans and absolutely professional to solve the technical issues. Applause for your excellent job guys! Thank you!

2026年7月8日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Nikolay Georgiev,

Thank you so much for your wonderful review!

We're delighted to hear that you're enjoying our plans, reliable coverage in the Highlands, and the support you've received from our team. Providing great value alongside excellent customer service is exactly what we strive for.

Your kind words and appreciation mean a great deal to us and will be shared with the team. Thank you for choosing Talk Home Mobile. We truly value your support and look forward to continuing to serve you.

Best Regards,
Sid

5つ星のうち5の評価

Amazing app

Amazing app! Easy to download and very easy to use worldwide. Most convenient app ever! Been uding Talkhome for 23 years

2026年3月18日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Bridget,

Thank you so much for your wonderful feedback! We’re delighted to hear that you find the app easy to use and convenient worldwide.

It’s especially great to know you’ve been using Talk Home for 23 years your long-term support truly means a lot to us.

We’re committed to continuing to provide a simple and reliable experience, and we’re glad it’s working well for you.

Thanks again for your kind words!

Best Regards,
Sid

5つ星のうち1の評価

This used to be a reputable company

This used to be a reputable company. Now no longer ger reliable. Do not but from them, their service doesn't work. I bought a 5pound calling card online and the pin could not be recognised. The chat support is never online and there is no way to get a refund. It's actually become fraudulent.

2026年2月26日
自発的なレビュー
Talk Home Calling Cards ロゴ

Talk Home Calling Cards からの回答

Hi Leila,

We’re sorry to read your feedback and would like to clarify the position.

Our services and calling cards are operating normally. PIN recognition issues occur when the incorrect access number is used for the specific card category or when the PIN is not entered exactly as issued. We recommend double-checking the access number and the PIN while using the card.

For support, our customer service team is available during business hours:

Monday to Friday: 09:00 am – 08:00 pm
Weekends: 09:00 am – 05:30 pm (UK time)

If you contact us directly with the card details, we will be happy to assist you further.

Best Regards,
Sid

5つ星のうち5の評価

Excellent card

Excellent card, no issues when making calls, just follow the instructions, company produces invoice.
They are not scams, buy with confidence

2025年10月2日
自発的なレビュー
5つ星のうち1の評価

This is a scam company

This is a scam company. I am unable to use my keypad to select menu options when I make calls from the UK to banks or companies in UK. They were ALL NOT premium numbers! Most UK companies and institutions require one to select an option when contacting them so it is useless if it can't be used.

2025年9月2日
自発的なレビュー
5つ星のうち1の評価

Total waste of money

Total waste of money – Expired before I even used it properly!

I bought a £5 Talk Home phone card and tried using it several times, just to dial a number – nobody even answered the calls! I didn’t get a chance to have an actual conversation, and suddenly the card expired. I lost my money without using a single minute of talk time. This is absolutely unacceptable and feels like a scam. Be careful – your credit might expire even if you haven’t used it. I will never use Talk Home again, and I don’t recommend it to anyone!

2025年6月20日
自発的なレビュー
5つ星のうち1の評価

Yesterday

Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automated voice, and within one minute, I was charged £3.

When I contacted customer service multiple times, instead of helping, they kept saying the sound wasn’t coming through and kept repeating “hello” without resolving the issue.

This company is dishonest and their service is useless. It feels like a scam designed just to steal money. I strongly advise against buying cards from this company under any circumstances.

2025年6月18日
自発的なレビュー
5つ星のうち5の評価

Easy to use

Easy to use . Cheap ways to call and earning points . Absolute cheaper ways to call abroad rather than using your mobile . What’s not to like ?!

2025年6月8日
自発的なレビュー

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