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tappd.co.uk レビュヌ 

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TrustScore 5段階評䟡の3

3.0

アルコヌル補造業者
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5぀星のうち1の評䟡

Company used to be brilliant but the last few years it has become terrible and it's no shock that they have now been given a winding up order. They crowdfunded a huge amount of money advertised... もっず芋る

5぀星のうち1の評䟡

Terrible wouldn’t recommend. Ordered a box of 24 only 12 arrived emailed with zero response I finally got them on the phone to which I was told the order would be repacked and sent. I then had to call... もっず芋る

5぀星のうち5の評䟡

I found out about Tapp’d cocktails through a friend during lockdown and I have ordered from them plenty of times since! The cocktails are delicious (plenty of alcohol content, not just fruit juice) an... もっず芋る

5぀星のうち5の評䟡

We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had ma... もっず芋る

䌁業が回答したした

䌁業情報

  1. アルコヌル補造業者

圓該䌁業による蚘述

Tapp’d Cocktails is a family run, Essex-based ready to drink bottled cocktail company. We launched in 2019 with a goal to shake up the ready to drink cocktail industry, since then we have taken the UK by storm and seen great success with our local home delivery service as well as supplying our trade partners nationwide. We are proud of our reputation for great customer service and the quality of our drinks which we develop with industry experts, our supply chain partners and our loyal customer base who we like to collaborate with in every new drink development and then launch for your enjoyment allowing you to #wakeshakeserve and enjoy within 20 seconds.

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3.0

たあたあ

TrustScore 5段階評䟡の3

224件のレビュヌ

5぀星
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3぀星
2぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.0

すべおのレビュヌ

(224)

過去12か月のレビュヌ数: 11件

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5぀星のうち1の評䟡

Really poor quality

Really poor quality, when I gave the feedback, was met by really poor customer service and very Rude member of staff called Cathrine with pretty extreme views

2025幎1月24日
自発的なレビュヌ
tappd.co.uk ロゎ

tappd.co.uk からの回答

Hello. I am sorry to hear of your poor experience, however we have no member of staff called Catherine working here nor has there ever been, Could you please contact us a sales@tappd.co.uk to give a little more info into what has happened and we will do our upmost to get any issue resolved for you.

5぀星のうち3の評䟡

Cocktails tasty

Cocktails tasty, customer service poor .

2025幎1月2日
自発的なレビュヌ
tappd.co.uk ロゎ

tappd.co.uk からの回答

Hi, i am so sorry to hear you have received poor customer service, please contact me at les@tappd.co.uk and I will do my upmost to resolve any issues you may have
Thank you

5぀星のうち2の評䟡

Decent drinks, poor customer service

Placed an order for the 'ultimate cocktail kit'. Delivery was delayed (an issue with DHL not Tapp'd). The cocktails were pretty good, however the bar blade was missing.

Submitted the contact form on the website on New Year's Eve, but had no response despite their office being open for the last few days, hence the score - had they responded and put it right, they would have had 4 stars.

The cocktails are good (not amazing - but decent), but conscious of the poor customer service which would put me off ordering again, as clearly they are not interested in resolving issues.

2024幎12月21日
自発的なレビュヌ
tappd.co.uk ロゎ

tappd.co.uk からの回答

Hi Jon, sorry to hear of these issues, our office actually closed on the 24th of December and didn't re open until the 2nd of January, I hope whatever issue you had had now been resolved and if this isn't the case please do not hesitate to contact us via sales@tappd.co.uk

5぀星のうち5の評䟡

Fantastic!

Been buying from tappd for a couple of years, always as gifts so had never tried them personally. Decided this year to treat myself for some holiday cocktails over the festive period. I had missed the guaranteed Christmas delivery by a day however they were out for delivery on Christmas eve which I thought was amazing service, however dhl couldn't find the address (no fault of tappd), I rescheduled delivery from 27th and they were delivered so still delivered in time for when I needed them (NYE), order was perfect, they taste amazing (i had to sample of course) and i can say I'll definitely be ordering again!

2024幎12月27日
自発的なレビュヌ
5぀星のうち5の評䟡

I10% great customer service

I made order through QVC when they had a foodie thing day.

I contacted Tapp'd advising that their tracking number says Delayed - The DHL website shows the delay, not why the delay. Contacted DHL no response

Contacted Tapp'd Email received from them the parcel is out for delivery today. This morning DHL advised of the same.

Why oh why are these delivery companies letting the sellers down. Making promises re delivery they cannot maintain.

100% thank you to Tapp'd for your customer service and prompt reply. Will I order again.

Yes, for now cannot comment on the taste etc, these are Xmas gifts will review after they are used.

2024幎12月11日
自発的なレビュヌ
5぀星のうち1の評䟡

I have been a loyal customer for years


I have been a loyal customer for years and loved a tappd cocktail. But this time when ordering I had same issue as someone else saying they can only ship at additional cost of over £15. I also stay in mainland Scotland which no way I’m paying for. Asked for refund still waiting.
So maybe should change your choice of courier because this is terrible and definitely loosing customers because I will not try to order or buy cocktails as again. Very very disappointed

2024幎12月9日
自発的なレビュヌ

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