The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... ãã£ãšèŠã
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Quick delivery and a good looking tap and a great price, it hasnât been fitted or tried yet but up to now everything went as we wanted
Twice in the past couple of months I've bought items convincingly described on a major internet website as 'genuine', only to find that they were poor quality counterfeits. I next needed new... ãã£ãšèŠã
Quick reply to my question, reasonable price and prompt delivery, good results. Better than another different company that took my money and order then told me it wasnât in stock.
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Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
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9 Upminster Road South, RM13 9YS, Rainham, è±åœ
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4.6
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The whole purchase was flawless theâŠ
The whole purchase was flawless the website was easy to use and the delivery and communication was second to none. I would recommend Taps Empire to anyone. I'm very pleased with there service and wouldn't hesitate to use them again.
2025幎8æ26æ¥
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They appeared to have the best priceâŠ
They appeared to have the best price for the Bristan 1901 shower unit I was looking to buy. It came with free delivery, and the shower unot was delivered within 5 working days
2025幎8æ17æ¥
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Well done Taps Empire!
I ordered replacement Bristan Tap valve/cartridges!
They arrived sooner than expected and were exactly what I needed!
Good products! Good Price! Reliable delivery!
Well done Taps Empire!
2025幎8æ8æ¥
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Good website
Internet search on your website was very easy. Keenly priced incl free postage. Delivery by Parcel Force very prompt, keeping as spares so will not fit yet
2025幎8æ8æ¥
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Delivery of taps by Royal Mail neverâŠ
Delivery of taps by Royal Mail never arrived. Lost in post? So without hot water in bathroom for 11 days overall. Resending via TNT. Currently awaiting 2nd attempt delivery
2025幎8æ9æ¥
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Taps Empire ããã®åç
Dear John
I believe you have left this review for Taps Empire in error.
As per our records, there is only one order from you dated 22 July 2025. You purchased Bristan 1901 cartridges from us, which were returned by you since they were not suitable for your taps, and subsequently refunded.
Interestingly, we currently do not use TNT for our deliveries. You may wish to chase up the correct retailer for the taps mentioned in your review.
Regards
Tim
Great price paid for taps
Great price paid for taps, excellent communications and super fast delivery.
2025幎7æ23æ¥
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Item exactly as described
Item exactly as described. A perfect fit.
Good communication and prompt delivery.
2025幎7æ30æ¥
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Easy to get sorted
Easy to find what i needed. The processing of the payment and the delivery went smoothly and according to expectations.
2025幎6æ29æ¥
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Very quick service easy to find onâŠ
Very quick service easy to find on website thank you ð
2025幎7æ9æ¥
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Easy to order items came the next day
Easy to order items came the next day
2025幎7æ8æ¥
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Good product and fast delivery
Good product and fast delivery
2025幎7æ4æ¥
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Very Pleased
Easy to use website and the shower head was packaged well - arrived within a couple of days. Very pleased with product.
2025幎7æ9æ¥
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Taps Empire
Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect.
Fitted tap on Monday, much better than the one it replaced. Very competitively priced with free delivery.
Will definitely use Taps Empire again.
2025幎6æ25æ¥
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Great service
Great service, was the cheapest price and item came the next day.
2025幎6æ19æ¥
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Good value & prompt delivery
Sourced shower using Google Shopping & placed order on Monday evening. Received email order confirmation immediately. Shower delivered on Wednesday evening.
Fortunately I received updates from the DPD App about the delivery. As not everyone uses this App, service could be improved if Taps Empire emailed delivery and tracking details to the customer directly.
2025幎6æ25æ¥
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Excellent next day delivery
Excellent next day delivery, ordered 3.30pm arrived next day 10am
Also advisor was knowledgeable and helpful. Price excellent too.
2025幎6æ19æ¥
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Very minimal and strict return window
Very minimal and strict 14 days return window. Just a few days late and does not allow return anymore. Most other places allow 30 days. Make sure you will never, ever, need to return before placing any order.
But you know, you never know.
2025幎6æ25æ¥
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Taps Empire ããã®åç
In all fairness, our 14 day returns policy is in line with most major online bathroom retailers. We make this clear on our website and this is not generally an issue. Although, we do try to assist our customers where possible, we are unable to identify your order details from the review, so cannot comment on the specific circumstances.
Good selection of taps available
Good selection of taps available, easy ordering & payment and prompt delivery.
Will use again if I ever need to.
2025幎5æ13æ¥
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The tap came quickly and as expected
The tap came quickly and as expected. I would recommend this company.
2025幎5æ2æ¥
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