Miserable driver ,never even came to the door had to walk 100 yards to him,taxi was old and dirty and now i know why i choose Uber nowadays.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... もっと見る
企業が回答しました
The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey ther... もっと見る
企業が回答しました
Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... もっと見る
企業が回答しました
企業情報
当該企業による記述
Taxifirst is now part of the largest growing taxi group, "Takeme" with over 3000 registered taxis drivers throughout the whole uk.
連絡先
Faraday mill business park, PL4 0SF, Plymouth, 英国
- 01752222222
- control@taxifirst.net
- www.taxifirst.net
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 25%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Driver overcharging.
Taxi was prompt. Taxi was booked on the Tower Cabs app with a fixed fare showing as £9.60. The driver asked for £10.20 but eventually and reluctantly settled for £10 as it was more convenient. I was paying cash. Driver said it was more expensive as he had come out of his way as no other driver was in the area. He was also a Taxi-fast driver not Tower. His actions let your company down being as Tower and Taxi-fast are the same company.

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Driver didn’t help with my luggage in…
Driver didn’t help with my luggage in the rain. He just opened the boot and went back in. When I asked for help he said I’m not an elderly woman so he can’t help me

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Been with you for years what a rude…
Been with you for years what a rude unhelpful woman guess I might use another firm and by the way you can tell her it's not illegal to put a folded up buggy in the front of a taxi

TAXIFIRST, proudly powered by the Takeme Group. からの回答
The communication by text is second to…
The communication by text is second to none . The telephone staff are very helpful . The taxi driver was charming & knowledgeable about the best route .

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Great driver
Great driver, very friendly and talkative but interesting. Car was immaculate and a comfortable journey.

TAXIFIRST, proudly powered by the Takeme Group. からの回答
The Taxi fare is too expensive for…
The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey there and back twice a week that is Over £60 for less 8 miles 4x brige tolls cant we have cheaper fairs for loyal customers Me and my autistic son use 8 taxis sometimes more a week and considering using uber all the time because they are cheaper that is a loss of 8 to 10 taxi fares aweek for taxifirst hope you can pass on to company thank you,ive been paying these prices for 4 months now. I really cant afford these fairs no more not finacially sustainable

TAXIFIRST, proudly powered by the Takeme Group. からの回答
I couldn’t ask for a better experience…
I couldn’t ask for a better experience than I had. 20star if possible!

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Very efficient
Very efficient. Taxi arrived quickly, driver was very pleasant and smooth journey

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Started on £5 when it was a set fair…
Started on £5 when it was a set fair and the car stank and was not in good condition

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Friendly driver
Driver Mo arrived in minutes and was friendly and professional- thank you ☺️

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答
Our driver who was called Abdul he was…
Our driver who was called Abdul he was very helpful and polite

TAXIFIRST, proudly powered by the Takeme Group. からの回答
‘Mistakenly’ charged me £240 extra.
Charged me £276 on a journey that was stated as £32 originally. I’m being refunded the money in 3-5 days but this is an absurd mistake to make? What if I needed this money for something important? Driver was amazing though im sure it wasn’t his fault but jesus is this a crazy mistake from the company. No compensation for draining £270 out of my account when it clearly stated £32, basically fraud, staff member who talked to me was nice about it but I feel like atleast refunding my original journey would be the least they could do, im only being returned the extra £240 they ‘accidentally’ charged me. Ivybridge to plymouth, 15m journey. Insane.
Edit: They have called me to say that they are going to refund me the full amount, I do appreciate this. Thank you for making sure the mistake was corrected.

TAXIFIRST, proudly powered by the Takeme Group. からの回答

TAXIFIRST, proudly powered by the Takeme Group. からの回答
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