TAXIFIRST, proudly powered by the Takeme Group. レビュー 

581
•
TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Miserable driver ,never even came to the door had to walk 100 yards to him,taxi was old and dirty and now i know why i choose Uber nowadays.

5つ星のうち5の評価

Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... もっと見る

企業が回答しました

5つ星のうち3の評価

The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey ther... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... もっと見る

企業が回答しました

企業情報

  1. タクシー会社

当該企業による記述

Taxifirst is now part of the largest growing taxi group, "Takeme" with over 3000 registered taxis drivers throughout the whole uk.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

581件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 25%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(581)

過去12か月のレビュー数: 4件

レビューを書く
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5つ星のうち1の評価

Charged me, never turned up

2025年3月22日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good Afternoon Richard, Thank you for your review i am sorry this happened to you please could you contact the office so we can investigate this further . Kind regards Taxifirst

5つ星のうち4の評価

Driver overcharging.

Taxi was prompt. Taxi was booked on the Tower Cabs app with a fixed fare showing as £9.60. The driver asked for £10.20 but eventually and reluctantly settled for £10 as it was more convenient. I was paying cash. Driver said it was more expensive as he had come out of his way as no other driver was in the area. He was also a Taxi-fast driver not Tower. His actions let your company down being as Tower and Taxi-fast are the same company.

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Karen our apologies for the drivers attitude we will look in to this an have a word with the driver

5つ星のうち1の評価

Driver didn’t help with my luggage in…

Driver didn’t help with my luggage in the rain. He just opened the boot and went back in. When I asked for help he said I’m not an elderly woman so he can’t help me

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good Afternoon Stella, Thank you for your review i am so sorry this has happened to you please could you contact the office so we can investigate further . Kind regards Taxifirst

5つ星のうち1の評価

Been with you for years what a rude…

Been with you for years what a rude unhelpful woman guess I might use another firm and by the way you can tell her it's not illegal to put a folded up buggy in the front of a taxi

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good Morning Michelle, I am sorry you had issues trying to book a car with your fold up buggy. Anything large like prams, wheelchairs, and fold up frames etc cannot go in front seat as for safety reasons it has to go in the boot. Once again apologies for the miscommunication. Kind regards Taxifirst

5つ星のうち5の評価

The communication by text is second to…

The communication by text is second to none . The telephone staff are very helpful . The taxi driver was charming & knowledgeable about the best route .

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good Afternoon Christina, Thank you for your 5 star review and lovely comments about our staff and drivers and service your feedback is important to us and we appreciate it. Kind regards Taxifirst

5つ星のうち5の評価

Nice clean car

Nice clean car, lovely friendly driver, very prompt. Thankyou

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Victoria,
Thank you for taking the time to leave a review. We appreciate the feedback.
Kind regards, Taxifirst

5つ星のうち5の評価

Great driver

Great driver, very friendly and talkative but interesting. Car was immaculate and a comfortable journey.

2025年3月21日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Andrew,
Thank you for leaving a 5* review. We are very happy to hear that your driver was friendly and has a perfectly clean car.
Kind regards,Taxifirst

5つ星のうち3の評価

The Taxi fare is too expensive for…

The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey there and back twice a week that is Over £60 for less 8 miles 4x brige tolls cant we have cheaper fairs for loyal customers Me and my autistic son use 8 taxis sometimes more a week and considering using uber all the time because they are cheaper that is a loss of 8 to 10 taxi fares aweek for taxifirst hope you can pass on to company thank you,ive been paying these prices for 4 months now. I really cant afford these fairs no more not finacially sustainable

2025年3月20日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, If you would like to contact the office with details of your journey we can investigate this further, but as a Plymouth based company we do not keep cars in the Saltash area so the fares reflect having to come from Plymouth. Kind regards Taxifirst

5つ星のうち5の評価

I couldn’t ask for a better experience…

I couldn’t ask for a better experience than I had. 20star if possible!

2025年3月20日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Lee,
Thank you for your amazing review, We wish you could give more than 5 stars too!
Kind regards, Taxifirst

5つ星のうち5の評価

Train station journey

Lovely helpful driver prompt and seamless booking g

2025年3月20日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Julie.
Thank you for taking the time to leave a 5* review. We appreciate the feedback.
Kind regards, taxifirst

5つ星のうち5の評価

Quick,on time

Quick,on time, efficient and a very pleasent driver.

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Aidan,

Thank you for the review. We appreciate the feedback.

Kind regards,
Taxifirst

5つ星のうち5の評価

Fast reliable

Fast reliable, driver top notch!

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Josh,

Thank you for your 5* review! We appreciate the feedback.

Kind regards,
Taxifirst

5つ星のうち5の評価

Very efficient

Very efficient. Taxi arrived quickly, driver was very pleasant and smooth journey

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Karen,

Thank you for taking the time to leave a review. We appreciate the feedback.

Kind regards,
Taxifirst

5つ星のうち1の評価

Started on £5 when it was a set fair…

Started on £5 when it was a set fair and the car stank and was not in good condition

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Tyra,

I am sorry to hear this. We have put in a request for information to you as we would like to look into this for you and resolve as quickly as we can.

Kind regards,
Taxifirst

5つ星のうち5の評価

Friendly driver

Driver Mo arrived in minutes and was friendly and professional- thank you ☺️

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Frankie

Thank you for your amazing feedback about Mo, I'll pass this onto him if I can.

Kind regards,
Taxifirst

5つ星のうち5の評価

Perfect timing and safe drive

Perfect timing and safe drive

2025年3月19日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Bobin,

Thank you for the 5* review, we appreciate the feedback.

Kind regards,
Taxifirst

5つ星のうち5の評価

Our driver who was called Abdul he was…

Our driver who was called Abdul he was very helpful and polite

2025年3月15日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Mike,

Thank you for your kind words about Abdul. I'll be sure to pass this onto the driver if I can.

Kind regards,
Taxifirst

5つ星のうち3の評価

‘Mistakenly’ charged me £240 extra.

Charged me £276 on a journey that was stated as £32 originally. I’m being refunded the money in 3-5 days but this is an absurd mistake to make? What if I needed this money for something important? Driver was amazing though im sure it wasn’t his fault but jesus is this a crazy mistake from the company. No compensation for draining £270 out of my account when it clearly stated £32, basically fraud, staff member who talked to me was nice about it but I feel like atleast refunding my original journey would be the least they could do, im only being returned the extra £240 they ‘accidentally’ charged me. Ivybridge to plymouth, 15m journey. Insane.
Edit: They have called me to say that they are going to refund me the full amount, I do appreciate this. Thank you for making sure the mistake was corrected.

2025年3月16日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Lucas,

Thank you for taking the time to leave a review, and for updating with the confirmation that the error is being rectified. I am sorry that this has happened and for any inconvenience this cause to you while the refund is being processed.

Kind regards,
Taxifirst

5つ星のうち5の評価

Great customer service

Great customer service

2025年3月16日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Hi Trisha.
Thank you for taking your time out to leave us a review, we really appreciate your feedback.

5つ星のうち5の評価

Quick

Quick
and on time.

2025年3月15日
自発的なレビュー
TAXIFIRST, proudly powered by the Takeme Group. ロゴ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Hi Roger.
Thank you for taking your time out to leave us a review, we really appreciate your feedback.

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