TAXIFIRST, proudly powered by the Takeme Group. レビュヌ 

581
•
TrustScore 5段階評䟡の4

3.9

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5぀星のうち1の評䟡

Miserable driver ,never even came to the door had to walk 100 yards to him,taxi was old and dirty and now i know why i choose Uber nowadays.

5぀星のうち5の評䟡

Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

The Taxi fare is too expensive for under 2mile journey i understand bridge toll £2.60 but £15.60 does not warrent a 5 minute Journey not happy with getting riped off. Using taxis for this journey ther... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... もっず芋る

䌁業が回答したした

䌁業情報

  1. タクシヌ䌚瀟

圓該䌁業による蚘述

Taxifirst is now part of the largest growing taxi group, "Takeme" with over 3000 registered taxis drivers throughout the whole uk.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

581件のレビュヌ

5぀星
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3぀星
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1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.9

すべおのレビュヌ

(581)

過去12か月のレビュヌ数: 4ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Friendly driver

A lovely, friendly and patient driver.
There were no issues with arriving at the destination.

2025幎3月15日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good afternoon Sandra, Thank you for leaving a 5 star review and we are glad you were pleased with the service. Kind regards, Taxifirst

5぀星のうち5の評䟡

Very Quick & Helpful

Very quick, kind & helpful!
Also waited while I nipped into 'Premier' then brought me home again straight away as needed, therefore stress free!
My car had just broken down, so a quick taxi & turn around journey was much appreciated.
Thank you!

2025幎3月14日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Penelope,

Thank you for taking the time to leave a review. We are happy to hear that we could help!

Kind regards,
Taxifirst

5぀星のうち5の評䟡

Great service

Great service

2025幎3月14日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Tom

Thank you for taking the time to leave a 5* review.

Kind regards,
Taxifirst

5぀星のうち5の評䟡

Polite and safety conscious

The gentleman taking me home was extremely polite, knew exactly what I wanted and I felt a genuine concern for my safety.

I will always recommend based on this l.

2025幎3月13日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Connor, thank you for leaving a 5 star review, we glad you had a pleasant trip. Kind regards, Taxifirst

5぀星のうち5の評䟡

No negatives from me

It turned up in 10 minutes. The taxi driver was foreign as they all are in this company but he was really nice and we chatted all the way to my destination and back

2025幎3月13日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Mark, thank you for leaving a 5 star review, we're pleased you had a pleasant trip. Kind regards, Taxifirst

5぀星のうち5の評䟡

Amazing driver felt comfortable good


Amazing driver felt comfortable good conversation and efficient

2025幎3月13日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Behram, thank you for leaving a 5 star review, we appreciate the feedback. Kind regards, Taxifirst

5぀星のうち5の評䟡

Highly recommend

Excellent taxi company the best around. Reliable, honest and professional. I'm a loyal customer. Keep up the high standards. 😎👌

2025幎3月13日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Hi Mark,
Thank you for your great feedback, we really appreciate your comments.

5぀星のうち5の評䟡

Very polite driver

Very polite driver

2025幎3月12日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Samantha, Thank you for taking the time to leave a review, we appreciate the feedback. Kind regards, Taxifirst

5぀星のうち1の評䟡

The driver wasn’t nice

The driver wasn’t nice. Didn’t drop me exactly where I wanted to drop

2025幎3月11日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, I'm sorry you weren't happy with the service you received. If you would like to contact the office with details of the journey we can investigate the issue. Kind regards, Taxifirst

5぀星のうち5の評䟡

Mario Taxi First

Mario is one of the most friendly drivers i have come across. He is easy to talk to and gives amazing advice. Easily 10/10 service, clean car and flawless driving. Always a pleasure to have him as my driver.

2025幎3月12日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Thank you for your 5 star review. We will pass on your thanks to the driver. Kind regards, Taxifirst

5぀星のうち5の評䟡

Tower Cabs taxis

My tower Cabs taxi was quick to arrive the driver was friendly, helpful and polite and maintained an appropriate conversation which all made a pleasant journey. Thank you.

2025幎3月10日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Jan,
Thank you for the review. I'll pass this onto Tower Cabs as well for you.
Kind regards, Taxifirst

5぀星のうち1の評䟡

Dawn was the taxi driver

Had a female driver called dawn put that we were going st George's terrace then city centre said she don't read her notes and she couldn't take us to town due to the fixed price of £9.90 her card machine wasn't working so had to get cashback in the shop she took my rollator walking aid out of boot and put it on the pavement so hard I suffer with a few disabilities so standing up wasn't helpful.After today's experience we won't be using take me anymore as her attitude was really bad and unprofessional and she has now lost take me two good customers this needs to be looked at and I would appreciate an answer £9.90 from Duncombe Avenue Plymouth to st gorges terrace ford Plymouth seems a bit much to pay

2025幎3月11日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good evening. i apologies for the experience you have had today. we will look into this for you as all of our drivers are required to have a working card machine per council rules. £9.90 would have been an accurate price for the journey. i apologies for the attitude of the driver. as you know all of our drivers should work professionaly and be courteous. i will be talking with the driver to remind her of the rules and regulations. i once again apologise about this. - TAXIFIRST

5぀星のうち2の評䟡

I needed a receipt because I have to


I needed a receipt because I have to provided to the company where I work and the driver gave me a card of the company written with the amount that I paid like if it was the time that I took the cab. I don't know if that is the company's or the driver's policy but for my opinion is very unprofessional and now I don't know what I'm going to provide to my company.

2025幎3月10日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Manolis.
Thank you for your feedback, you have a few choices when it comes to receipts, the driver can fill out a reciept card in the car which we have used for over 20 years with no issues, if you pay by card the driver can email a reciept in the car, you can email control@taxifirst.net and request an email reciept from us or lastly call 01752 22 22 22 and ask one of our operators to email you across one.
this is the same process as every other taxi firm you may choose to use.
thank you.

5぀星のうち5の評䟡

The taxi was clean

The taxi was clean , the temperature was perfect and the driver was polite

2025幎3月10日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning, Nomsa, thank you for leaving a 5* review. We appreciate the feedback.
Kind regards, Taxifirst

5぀星のうち1の評䟡

Worst customer service and service


Worst customer service and service ever!!! Let me tell you this company has took the absolute mick today! I booked a taxi 12 hours in advance then giving me a price of 14 pound max , my taxi then ended up arriving half an hour late and tried to say it’s going to cost more !!! Then iv got out and cancelled as i think thats an absolute joke and iv left my keys on the seat in the drivers car and now iv gotta go and pick them up from the base when my driver was 1 min from my house !! Never again !! Absolute clowns

2025幎3月10日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good afternoon Bec.
Thank you for your feedback can you email control@taxifirst.net with your booking details and complaint so I can investigate this.

UPDATE: We are a taxi company in Plymouth, this complaint was regarding a taxi company in Birmingham.

5぀星のうち1の評䟡

Booked a taxi on the app and said 10


Booked a taxi on the app and said 10 mins. Not crazy traffic and yet 35 mins later still no taxi and several car changes on the app. Not reliable at all if you are going for a specific time
.

2025幎3月4日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good afternoon Greg,
Thank you for your feedback, unfortunately due to self employment law if a driver refuses a job that can slow us down but taxi companies cannot do anything about this, but 99.9 % of the time we are happy to say we are always on time. But we apologise if we weren't on this occasion.

5぀星のうち2の評䟡

Hit and miss service

I pre-booked my taxi the night before using the automated service and received a text reminder an hour before the booking this morning. The taxi arrived over half an hour late, with no apology given for the lateness. I asked the driver to avoid a certain route as there were roadworks. Nevertheless he took that route and we ended up sitting in a long queue of traffic, at which point I had to say something. He did compensate me £2 for ignoring my instructions causing the fare to be higher, but I was still over 30 minutes late into work. A really frustrating experience that leaves me wondering what the point is of pre-booking when there’s no guarantee of what time the taxi will turn up.

2025幎2月4日
自発的なレビュヌ
TAXIFIRST, proudly powered by the Takeme Group. ロゎ

TAXIFIRST, proudly powered by the Takeme Group. からの回答

Good morning Elle.

I apologise if we were late, please email control@taxifirst.net with your booking details and complaint so we can investigate this please

Kind regards
Taxifirst.

5぀星のうち5の評䟡

Pre booked experience

I pre booked my taxi via the app and I was fully informed of my trip and even was sent a text an hour before to remind me and offer the chance to cancel if I needed. I liked the idea as well of holding the money for the trip as well easier for me and safer and easier for the driver. The driver was lovely I have never had a bad driver through this taxi firm so will continue to use when I need a taxi. Thank you

2025幎2月1日
自発的なレビュヌ

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