Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... もっと見る
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所在地
所在地を変更Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Love going to Tenpin as it is cheaper than Hollywood Bowl and the standards are still great and good deals to get a burger with a game! Kids enjoyed it!
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Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... もっと見る
企業が回答しました
The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... もっと見る
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企業情報
当該企業による記述
Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
連絡先
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, 英国
- 0333 034 6100
4.2
ほぼ満足
175件のレビュー
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Well I never thought id go to a place…
Well I never thought id go to a place that still had strings attached to the pins and ball had more crevices than the moon . They do keep it nice and clean tho
2026年2月27日
Tenpin - Castleford からの回答
Hi Olly, thank you for reviewing Tenpin Castleford! We're glad that you found the venue nice and clean, but are sorry to hear that there had been issues with the bowling balls during your visit. We will ensure your feedback is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Bowling is fine but bar staff are rude.
Bowling was fine but the bar staff were simply rude when I went up the first time. So I decided the second time to order online via the QR code on the lane. The bar staff then brought us only half of the order. I assumed she was going back to get the other half so I waited a couple of minutes and then had to go to the bar to ask where the rest of it was. Again the woman was rude and stated “I should’ve told them when she brought the first half”. HOW can I when she walked straight off?! Not my fault you can’t do your job properly.
2026年2月20日
Tenpin - Castleford からの回答
Hello Dan. We're sorry to hear about the rude service you received at the bar and the issues with your order. We'll address this with our team to ensure better service in the future. We do hope to see you again for a much smoother visit. Our apologies - Kimberley
Great deal at £40 shame about cleanliness
Bowling was a great deal £40 for up to six people including a pizza .
Check-in was fine however the area we were given was full of empty glasses and rubbish left by the previous users of the lane .
No attempt by staff to clear and clean wipe down the table etc . Ended up moving the and cleaning up myself 😡
2026年2月20日
Tenpin - Castleford からの回答
Hello, We appreciate you highlighting the bowling deal. We are sorry the lane area wasn't clean upon your arrival and that our staff didn't address it promptly. We'll address this with our team to ensure a better experience for everyone. Thanks for your feedback. - Best Wishes - Kimberley
great fun and friendly staff
2026年2月19日
Tenpin - Castleford からの回答
Hello Tom,
Thank you for taking the time to rate Tenpin Caslteford 5 stars. We're happy you had great fun and found our staff friendly. Thank you for the 5-star review; we hope to see you again soon! All the best ~ Laura
Tenpin - Castleford からの回答
Hello Anne,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted you found the staff lovely and the atmosphere welcoming. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
Poor organisation
Booked 2 games for 4 people however had people waiting for our lane after an hour . When we got there it also took 20 minutes past our booked time to get on . Drinks don’t arrive for 40 mins just as we were leaving. Didn’t expect much for food but it was stone cold / half frozen . Not enough balls distributed so made it hard for kids to play.
2026年2月14日
Tenpin - Castleford からの回答
Hi Jessica
We appreciate you taking the time to share your experience. We're sorry your lane wasn't ready on time, and that the service and food quality fell short of expectations. We'll address these issues to improve our guest experience. Hope you will try us again in the future. Best wishes - Clare
Easy to book on line choice of offers
Easy to book on line choice of offers
Well organised when arrived
2026年2月9日
Tenpin - Castleford からの回答
Hi Susan
We're happy to hear that you found booking easy and well-organized. Thank you for your positive feedback; we appreciate you taking the time to share. Hope to see you soon. Best wishes - Clare
Good fun, great laughs
After the initial issues with the karaoke machine freezing and having to move booths ( staff great and apologies given sorted us out swiftly and re start of time lost out)
There was a good list of songs, warm room with use of wall heater. Like how we could order drinks to booth (little slow but was extremely busy)
Nice clean room good all round fun.
2026年2月19日
Tenpin - Castleford からの回答
Hi there, thanks for leaving a rating and review for Tenpin Castleford! We appreciate your 4-star review! We're glad the team resolved the karaoke issue quickly and you enjoyed the song selection and room. We greatly appreciate your kind feedback, and we hope to see you again in the future! Best Wishes - Rosie
Tenpin - Castleford からの回答
Hi Paul, thanks for leaving a rating and review for Tenpin Castleford! We're glad you found excellent value, and everyone enjoyed it! Thank you for sharing your positive experience with us and we hope to see you all again soon! Best wishes - Rosie
Couldn't get the bowling balls we…
Couldn't get the bowling balls we wanted as other people were using them and no one would give us any. Spoilt the game as scores were down due to being uncomfortable with the equipment.
2026年2月16日
Tenpin - Castleford からの回答
Hello Samantha,
Thank you for taking the time to rate Tenpin Castleford 2 stars. We are sorry that there wasn't enough balls in your desired weight and this hampered your enjoyment. We hope that we get the opportunity to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
45 minute wait despite booking and…
45 minute wait despite booking and arriving at appointed time
2026年2月16日
Tenpin - Castleford からの回答
Hello Paul,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We apologize for the 45-minute wait, even with your booking. We hope that the rest of your visit was enjoyable. All the best ~ Laura
Barriers were inconsistent
Barriers were inconsistent. I had them down my son had them up. Half the time one side was up and the other down for my turn. We was on lane 10 so maybe needs looking into.
2026年2月20日
Tenpin - Castleford からの回答
Hello Craig,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We appreciate you bringing the barrier inconsistencies on lane 10 to our attention. We'll have our team check the lane to ensure the equipment functions properly. Thanks for the feedback. All the best ~ Laura
Had a fantastic time Family
Had a fantastic time my wife , we are pensioners, my daughters and two small grandchildren. It was the first time for my grandchildren and the eldest has been talking about the visit ever since. We are now planning another game or two
2026年2月17日
Tenpin - Castleford からの回答
Hi Derek,
Thank you for your fantastic 5* review at Tenpin Castleford! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you plan to visit us again very soon! Best wishes- Steph
Bowling review
Our iPad selfie camera on the bowling alley wasn’t working. So we couldn’t take photos for our background or profile pictures. Also on 2 occasions food and drink orders were incorrect - nachos no jalapeños came with and a Pepsi max arrived instead of a lemonade.
2026年2月19日
Tenpin - Castleford からの回答
Hello Bethaine,
Thank you for taking the time to rate Tenpin Castleford 3 stars. We appreciate you taking the time to share your experience. We're sorry the selfie camera wasn't working and that your food and drink orders were incorrect. We'll address these issues to improve our service. We do hope that the rest of your experience was an enjoyable one. All the best ~ Laura
Birthday party
We booked a karaoke birthday party, unfortunately it was very unorganised, the birthday child wasn't acknowledged at all, the cake wasn't brought in, batteries in the microphones needed changing several times before they would work at the start of the party so they lost some of the singing time and the birthday child didn't get their player 1 birthday gifts which was really disappointing.
It was a weekend and very busy which we understand, but we believed as a party we would have a someone to contact during the party to make sure everything was going well and help out when needed but this unfortunately wasn't the case. We have emailed twice but didn't receive a response.
2026年1月3日
自発的なレビュー
Tenpin - Castleford からの回答
Hi Laura, thanks for leaving a rating and review for Tenpin Castleford!
We're sorry your karaoke birthday party was unorganized. We regret to hear that the birthday child wasn't acknowledged, the cake wasn't presented, and microphone issues impacted singing time. We also apologize the birthday gifts weren't given and that our team was unavailable throughout the party. We'll address these issues to improve our party experiences, and we hope to welcome you back again for a much better experience in the future. Best wishes - Rosie
Ease of use and straight forward
2026年2月8日
Tenpin - Castleford からの回答
Hi Mrs Sockett, thank you for leaving Tenpin Castleford a rating and review! We appreciate you taking the time to share your positive experience; we're so glad everything was easy to use and straightforward for you. We can't wait to welcome you back again soon! Best wishes - Rosie
The place was a mess and filthy
The place was a mess and filthy. Drinks, food and ketchup everywhere. It was like sitting in a bin. Absolutely furious spending £70 on 2 games of bowling and to be playing in such a grim dirty area.
2026年2月7日
Tenpin - Castleford からの回答
Hi Mrs V Stokes, thanks for leaving Tenpin Castleford a rating and review! We're very sorry your experience was poor and we appreciate you bringing the cleanliness issues to our attention. We'll ensure this is passed onto the correct teams for future improvements to be made. Please feel free to send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Castleford' and include the details of your visit should you wish to discuss this further with the team. We hope to welcome you back in the future, for a much better experience! Best wishes - Rosie
Good bowling experience
Friendly staff and plenty of them. Nice atmosphere. No queues when we went.
2026年2月1日
Tenpin - Castleford からの回答
Hello Ann,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted to hear that the staff were friendly and that the centre has a nice atmosphere. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Low staff
Hey guys.
Been a coupke times recently and while the staff been fairly nice and the set up is great, the place is so so understaffed!!
I did get apologies from a lovely manager who jumped in to serve people which was super to see but was far too busy for the little staff to deal with and some people were getting cross which i hate to see.
Food did take a whike to come but i assume this was due to the above issue and we had two lanes together as a party but food was brought at miles apart time wise even though we were there at same time.
Sorry guys but hopefully this will push the powers above to sort you some more staff! But as i said the manager lady could not aplogise more she was lovely so hats off to her and for jumping in with the team.
2026年1月30日
Tenpin - Castleford からの回答
Hi Geri, thank you very much for taking the time to leave a review of Tenpin Castleford! We are really sorry to hear there was a long wait when arriving and for your food orders. Your feedback is extremely important to us as this allows us to make improvements where needed so please be assured all will be passed to the relevant team! We do hope you will still visit us in the future and we look forward to welcoming you back! Best wishes - Mel
Easy to book online
Easy to book online, got there early but set the lane straight up for us.
2026年2月3日
Tenpin - Castleford からの回答
Hi Laura, thank you for leaving Tenpin Castleford a lovely 5* review! We're happy to hear that booking online was easy and that we were able to get your lane ready when you arrived early. Thank you for your positive feedback! We hope to see you back again soon! Best wishes - Rosie
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