Dan

I sent a parcel to Australia with ParcelHero / FedEx for £53 and takes weeks later ParcelHero and have taken extra money out of my account without any authority. I contacted my bank and they confirmed ParcelHero have set up a ‘subscription payment’ which allows them to take further funds without authorisation. Chargeback initiated and will never use these scammers again.

Bowling was fine but the bar staff were simply rude when I went up the first time. So I decided the second time to order online via the QR code on the lane. The bar staff then brought us only half of the order. I assumed she was going back to get the other half so I waited a couple of minutes and then had to go to the bar to ask where the rest of it was. Again the woman was rude and stated “I should’ve told them when she brought the first half”. HOW can I when she walked straight off?! Not my fault you can’t do your job properly.

Love Ryanair! You get what you pay for …. All 5 of us flew to Lanzarote for £438 RETURN including selecting our seats and an extra suitcase.

All these people whinging are basically trying to compare a £50 flight with a £200 flight …. You can’t compare. You don’t buy a fiesta and whinge when it’s not as nice as a Ferrari.

I always fly Ryanair, I’m very happy with the service as it’s great value for money even including the extras you pay for (suitcase, seats etc).

Ryanair deserve all the success they have.

Awful company. Booked 3 nights away 1-4 October 2023 in Lanzarote (booked on Sunday 17th September (paid in full)).

Was phoned on 18th September to tell me I have to book a minimum of 4 nights?!?!? I then went back on the OnTheBeach website and I can book 2/3/4 nights no problem.

I have now had to tell my kids we won't be able to go away on the 1st as we have had to cancel it as they wanted an additional £400 ontop of the website price!

I spoke to Jessica & Ben (Customer Booking Support) on the phone and even though I asked for a manager several times I was never able to speak to one. Told me I had to submit a ticket.

Appalling company.

0/10 !

I HAVE SINCE BEEN ON THE HOTEL WEBSITE AND BOOKED 3 NIGHTS AT THE HOTEL DIRECTLY WITH THEM AT A CHEAPER PRICE THAN ONTHEBEACH ARE OFFERING. HAVE ALSO BOOKED THE SAME FLIGHTS.

WE WILL NEVER USE ONTHEBEACH AGAIN.

Didn’t give any sort of expected time of arrival etc. Booked on Friday for a Tuesday 1-5 appointment. Heard absolutely nothing from Autowindcsreens so rang them at 4pm on Tuesday to check and they said “on the way” …. They arrived at 4:15 and were done at 4:55 …. I had to wait 25 mins after work finished at 5 before I could drive it and when I arrived at work the next day my boss informed me of all the broken glass they had left all over floor etc.

Not great having to clean the work car park due to the mess left. I then checked the documents and noticed they have written my mileage down incorrectly aswell! My car is 83848 and they wrote 88848 …. So clearly rushing their jobs and I’ve had to call insurance to inform them of the issues.

Fantastic service, fantastic prices , fantastic delivery. (72 hours after order everything was with me).

Will definitely use again!

Great service... Cheap parking and the handing over and collecting was really smooth and easy! Will definitely be using sentinel everytime I'm flying from leeds bradford.

Thanks!
Dan

My VAX (VPW3) pressure washer has broken down within its 2 year warrenty. I purchased the machine from Argos but because it is 13 months since purchase I had to contact VAX for the replacement... I have been charged a replacement product fee of £4 and told to send documents by recorded delivery (another £2)... I know that it is only £6 but that is £6 I have to pay for them to honour the warranty.

As per the sale of goods act any item which breaks within its warranty period should be replaced or refunded without ANY additional expense to the consumer.

If VAX are charging £4 to every warranty claim then obviously this will amount to a large sum over the year. BAD PRACTICE.