So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... もっと見る
企業が回答しました
We did both the houdini escape room and a game of bowling. The escape room was brilliant! Very entertaining and very challenging! The bowling was enjoyable and staff were very friendly and helpful!
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
連絡先
Foresters Leisure Park, Derby, DE23 8AG, Derby, 英国
- 0333 034 6100
4.5
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Tenpin - Derby からの回答
Hi Siobhan,
Thank you for your amazing 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to hearing from you very soon! Best wishes- Steph
Tenpin - Derby からの回答
Hello Gavin,
Thank you for taking the time to rate Tenpin Derby 5 stars. We are delighted to hear that the venue has everything you need. We look forward to welcoming you back again soon. All the best ~ Laura
Kids enjoyed the time at tenpin
Kids enjoyed the time at tenpin. Very organised, friendly staff and clean
2026年6月17日
Tenpin - Derby からの回答
Hi Samantha, thank you for leaving a 5* review of Tenpin Derby! We are so pleased the kids enjoyed the visit and appreciate these kind comments. We really hope you will visit us again soon and we look forward to welcoming you back! Best wishes, Jade
Friendly and accommodating staff for my…
Friendly and accommodating staff for my son's bowling birthday party.
2026年6月10日
Tenpin - Derby からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great staff and great alleys.
Great staff and great alleys.
I would have given it a 5 stars if the place was a little quieter where passage past the machines was difficult from being close together.
2026年6月10日
Tenpin - Derby からの回答
Hi Mike, thank you for leaving Tenpin Derby a lovely 4* rating! We appreciate your kind words about our staff and alleys. We also appreciate your feedback regarding the noise level and spacing; we are always looking for ways to improve our guest experience, and we'll ensure this is shared with the correct teams for future improvements to be made. We look forward to seeing you again in the future! Best wishes - Rosie
Lovely experience
Lovely experience, we won a cup in the arcade through the games and it was super fun, we did two games of bowling and everything went amazing, we ordered food and drinks to our lane and they were all brought in a timely manner and the staff were always on it! We even booked a karaoke and we got a massive discount, we were so happy!! The karaoke itself was fun, but I wish there were more songs included, they didn't have songs that are super popular i was surprised, so we had to think a while of songs to put on!
2026年6月10日
Tenpin - Derby からの回答
Hi Anna,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great for a family night out
Great for a family night out, the Sunday night deals are amazing for value.
Friendly staff who are always happy to help.
2026年6月3日
Tenpin - Derby からの回答
Hi there
Thank you for the wonderful 5-star review! We're so glad you enjoyed our Sunday night deals and found our staff friendly and helpful. We hope to see you again soon! Best wishes - Clare
The staff were so friendly and the…
The staff were so friendly and the whole place had newly been refurbished and looks great! Our whole family had a great time! 😄
2026年5月28日
Tenpin - Derby からの回答
Hi Marie, thank you for rating Tenpin Derby 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Great service on arrival and a good…
Great service on arrival and a good atmosphere in the centre.
And well done to a colleague on challenge 25, the person involved was over 25 but no idea so colleague did really well refusing to serveshowing he was doing his job at required
2026年6月3日
Tenpin - Derby からの回答
Hi Chris
We are so pleased to hear you enjoyed your experience with us and appreciate your kind words about our team's excellent service and adherence to Challenge 25. Thank you for your positive feedback! Best wishes - Clare
13th birthday activities
I took my son and his 3 friends to Ten Pin at Derby to celebrate his 13th birthday. It was the first time we had been there. I had booked a Lazer quest party followed by an escape room experience. As we were quicker than anticipated, the boys also took advantage of a complementary game of bowling and a discounted karaoke experience.
I cannot thank the staff there enough for their friendliness, professionalism and positive attitude in ensuring my son and his friends had a great time.
It’s actually been a long time since I’ve received this level of service and Support from anywhere.
What an absolutely fantastic Team you have at Derby, nothing was too much trouble and my son and his friends had a fabulous time celebrating his birthday.
We’ll definitely be back soon, and I will be recommending Ten Pin Derby to all of my friends!
2026年5月31日
Tenpin - Derby からの回答
Hello Debbie, Thank you for taking your time to leave us such a lovely 5* review for our Tenpin in Derby! We are so pleased to hear that you had a fantastic time with us celebrating a birthday. We are pleased to hear that you enjoyed our activities! We are thrilled to hear that you found our staff amazing throughout, we will pass your comments on! We do hope to see you again very soon. Best Wishes - Kimberley
No air-con in escape rooms
We visited the creepy carnival escape room on 26th May 2026 for my daughters birthday. The tenpin bowling room was lovely air conditioned however disappointed to find no air con in the escape rooms. It was an incredibly hot day & spoilt the experience. This issue really needs addressing.
2026年5月26日
Tenpin - Derby からの回答
Hello Lindsey, first off thanks for sharing your feedback. We're glad to hear that you had a great experience bowling, however it is disappointing to hear that you experienced issues when doing the Escape room. We will be sure to pass these comments on for review. If you would like to discuss your visit with us further, please contact our team at feedback@houdinisescape.co.uk Best wishes, Jade
Our experience was fantastic it always…
Our experience was fantastic it always is. From the moment we got there was greeting and made feel welcomed. The staff where amazing with my son also. We love coming here.
2026年5月27日
Tenpin - Derby からの回答
Hi there, thank you for leaving Tenpin Derby an amazing 5* rating. We are thrilled that you always have a great time with us and that our staff have a positive impact on your son. We can't wait to welcome you back soon! Best wishes - Kaylee
The location and booking process
The location and booking process.
Good fun activity with our friends.
2026年5月27日
Tenpin - Derby からの回答
Hi there
We're so glad you enjoyed the fun activity and found our booking process and location convenient. Thank you for your kind words! Best wishes - Clare
Tenpin - Derby からの回答
Hi there, thank you so much for rating Tenpin Derby 5*! We really appreciate this kind feedback! We will be sure to pass your comments on. Best wishes, Jade
The staff were very friendly
The staff were very friendly. The lads absolutely loved it. Was a bit worried when we turned up and they said the 22 packs may not be working but the member dealing with me said they were all working. It says it should be 4d but inside was dated and no fog like advertised. Booking process was a bit bad as couldn't book online had to call and book it.
2026年5月20日
Tenpin - Derby からの回答
Hi Jane, thank you for leaving a lovely 4* review of Tenpin Derby! We are so pleased the children enjoyed and there were enough packs for your group playing laser. However, we are sorry to hear that some of your visit was not as enjoyable as we would have liked and we appreciate the time you have taken to make us aware so that we can ensure improvements are made! In the meantime, we hope you will still visit us in the future and we really look forward to welcoming you all back! Best wishes - Mel
My son had his 9th birthday party and…
My son had his 9th birthday party and loved it, it’s well worth value for money and would highly recommend. Everyone was very helpful and pleasant
2026年5月16日
Tenpin - Derby からの回答
Hello Dawn, Thank you for taking your time to leave us a great 5* review. We are really pleased to hear that your Son had a great time celebrating his birthday with us! We are thrilled to hear that you found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley
Easy to book online
Easy to book online.
Easy to check in on arrival.
Good value on a Tuesday night
2026年5月20日
Tenpin - Derby からの回答
Hi Diane, thank you for leaving Tenpin Derby a great 5* rating! We're so glad you found booking and check-in easy, and that you enjoyed your Tuesday night experience with us. We appreciate your kind words and hope to welcome you back soon! Best wishes - Rosie
Tenpin - Derby からの回答
Hello Jade, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Derby. We are so pleased to hear that you always enjoy your visits to us. We can't wait to see you again soon. Many Thanks - Kimberley
The staff were amazing and very…
The staff were amazing and very helpful. Would recommend to anyone.
2026年5月13日
Tenpin - Derby からの回答
Hi Grace, thank you for rating Tenpin Derby 5*! It's really fantastic to hear the staff were amazing and helpful. We will be sure to pass these comments on. We hope to see you again soon! Best wishes, Jade
Karaoke room
We'd booked the karaoke room. First for everyone. Lady showed us what to do.
It was np booking another half hour as we'd all enjoyed it very much.
2026年5月8日
Tenpin - Derby からの回答
Hi Shobha, thank you for the excellent 5* review for Tenpin Derby! We're delighted to hear that you all enjoyed your visit for karaoke, and we look forward to seeing you again soon! Best wishes - Adelaide
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