So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... もっと見る
企業が回答しました
We did both the houdini escape room and a game of bowling. The escape room was brilliant! Very entertaining and very challenging! The bowling was enjoyable and staff were very friendly and helpful!
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
連絡先
Foresters Leisure Park, Derby, DE23 8AG, Derby, 英国
- 0333 034 6100
4.5
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Bowling with family!
Bowling with family!
Great place, very clean
The little ones enjoyed the arcade too
2026年5月13日
Tenpin - Derby からの回答
Hello Julie,
Thank you for taking the time to rate Tenpin Derby 5 stars. We appreciate your fantastic review! We are so glad you had a great time bowling with your family, and that the little ones enjoyed the arcade in our clean venue. All the best ~ Laura
The attentive and friendly staff…
The attentive and friendly staff ensured our beverages were created tastefully and delivered to our lane with care. They answered all of my questions (as I am not from the UK) and did so with a smile!
2026年5月12日
Tenpin - Derby からの回答
Hello Brionna,
Thank you for taking the time to rate Tenpin Derby 5 stars. We're so happy to hear that our staff were attentive and friendly, creating your beverages tastefully and delivering them with care. We are glad they answered your questions with a smile! We look forward to welcoming you back again soon. All the best ~ Laura
A polite greeting on arrival
A polite greeting on arrival, attentive staff throughout. Good value for money.
2026年5月6日
Tenpin - Derby からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Derby からの回答
Hi Rashid, thank you for leaving an amazing 5* review of Tenpin Derby! We are so pleased your children had such a great time and we really hope to see you again soon for some more bowling fun! Best wishes - Mel
Food wasn’t very good and didn’t taste…
Food wasn’t very good and didn’t taste right so left but staff just said ok and went wouldn’t eat there again and probably try Hollywood bowl next time
2026年5月1日
Tenpin - Derby からの回答
Hi Anthony, thank you for taking the time to review Tenpin Derby! We are sorry to hear that there had been issues with the food and the service. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Great experience
Second time here and great experience again.
Friendly staff.
Only thing missing is some 2p machines in the arcade for the little ones.
2026年5月2日
Tenpin - Derby からの回答
Hi SJ, thanks for leaving Tenpin Derby a lovely 5* rating and review! We're happy you enjoyed your second visit! Our team appreciates your kind words. We value your suggestion regarding the 2p machines for younger children in the arcade. Thanks for the feedback! We hope to see you again soon! Best wishes - Rosie
Staff were really friendly and helpful
Staff were really friendly and helpful. Made party go like a dream. Kids loved it
2026年4月25日
Tenpin - Derby からの回答
Hello Coral,
Thank you for taking the time to rate Tenpin Derby 5 stars. We appreciate your fantastic review! We're so glad our friendly staff helped make the party a dream for the kids. We look forward to seeing you again! All the best ~ Laura
Tenpin - Derby からの回答
Hello George,
Thank you for taking the time to rate Tenpin Derby 5 stars. We're glad you enjoyed your experience! It's wonderful to hear our Tuesday night activities are a hit with families. Thanks for the feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Good escape room experience and nice to…
Good escape room experience and nice to have a pool table for an hr after whilst watching the football on the TV.
2026年5月6日
Tenpin - Derby からの回答
Hello Merlin,
Thank you for taking the time to rate Tenpin Derby 5 stars. We're happy you had a good time in the escape room and enjoyed the pool table while watching football. Thanks for your positive feedback; we appreciate it! All the best ~ Laura
Good experience
Good experience.
I booked for 13 juniors to bowl and had our own birthday celebration. The staff were very helpful and cleared up willingly for us after. The only downside was i bought pizza’s for the kids and they was hardly any cheese on them. Could be better for the price. Other than that i cnt complain
2026年4月29日
Tenpin - Derby からの回答
Hello Customer 10,
Thank you for taking the it time to rate Tenpin Derby 4 stars. We're glad you enjoyed your bowling and birthday celebration! We appreciate your positive feedback regarding our staff's helpfulness. We'll address the pizza issue; thank you for bringing it to our attention. We look forward to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Had a great time
Had a great time, it was a good sized venue with plenty of facilities and other options as well as bowling, it was clean and the staff were helpful.
2026年4月29日
Tenpin - Derby からの回答
Hi Greg, thanks for leaving Tenpin Derby a lovely 5* review! We're happy to hear that you had a great time at our venue! It's wonderful that you enjoyed the facilities, cleanliness, and helpfulness of our staff. Thank you for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Some of the games either ran out of…
Some of the games either ran out of water or tickets and the staff were really accommodating and let us play the games again
2026年4月29日
Tenpin - Derby からの回答
Hi Sunita, thank you for rating Tenpin Derby 5*! We're so pleased to hear that our team were able to assist with the arcade games and resolve these issues for you. We look forward to seeing you again soon! Best wishes - Adelaide
Good venue
As a visitor to the area we booked bowling for a couple of hours.
Nice clean new looking venue. Not too busy for Saturday evening.
Helpful friendly staff
2026年4月18日
Tenpin - Derby からの回答
Hi Adrian, thank you for the 5* rating and review of Tenpin Derby. We appreciate you choosing us while visiting the area! We're happy you found our venue clean and the staff helpful.
Take care,
Kirsty
Had a great experience when I went…
Had a great experience when I went bowling on a Sunday. Great deals and place was clean and pleasant. Service was really good too.
2026年4月15日
Tenpin - Derby からの回答
Hi Kez
We appreciate you taking the time to leave us a 4-star review! We're happy to hear you had a great bowling experience on Sunday and that you enjoyed our deals, cleanliness, and service. Best wishes - Clare
Spot on from beginning to ending 👌
2026年4月15日
Tenpin - Derby からの回答
Hi there, thank you for leaving Tenpin Derby an amazing 5* rating. We are thrilled to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
A brilliant night 3 lanes & had a…
A brilliant night 3 lanes & had a lovely time not rushed & just enjoyed it
2026年4月10日
Tenpin - Derby からの回答
Hi Sharon, thanks for leaving a rating and review for Tenpin Derby! We're happy to hear that you had a brilliant time with us, and we greatly appreciate your kind words. Thank you for your positive feedback, we hope to see you again soon! Best Wishes - Rosie
Tenpin - Derby からの回答
Hi Aakash, thanks for leaving a rating and review for Tenpin Derby! We're delighted to hear that everything was perfect during your visit! We greatly appreciate your feedback, and we can't wait to see you again in the future! Best wishes - Rosie
Tenpin - Derby からの回答
Hi Darren, thank you for rating Tenpin Derby 5*! We're so happy to hear you found the staff to be friendly and enjoyed the atmosphere. We look forward to welcoming you back soon. Best wishes, Jade
good customer service
2026年4月8日
Tenpin - Derby からの回答
Hi Vidur. Thank you for rating Tenpin Derby 4*! We're so pleased you were happy with the customer service! We hope to see you again soon. Best wishes, Jade
Staff at Tenpin are fabulous even the…
Staff at Tenpin are fabulous even the kids aged 12 & 14 were impressed with how friendly and accommodating staff were. Place is clean and much to do for a little day out here. Had lots of offers over the Easter time to make it slightly more affordable. Fun for all the family
2026年4月8日
Tenpin - Derby からの回答
Hi Jessie,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear the staff have been so warm and welcoming with you, and we hope to welcome you back again very soon! Best wishes- Steph
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