So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... もっと見る
企業が回答しました
We did both the houdini escape room and a game of bowling. The escape room was brilliant! Very entertaining and very challenging! The bowling was enjoyable and staff were very friendly and helpful!
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
連絡先
Foresters Leisure Park, Derby, DE23 8AG, Derby, 英国
- 0333 034 6100
4.5
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Tenpin - Derby からの回答
Hi sukjinder
We appreciate your five-star rating! We're so glad you found our venue clean and tidy and that our team was polite. Best wishes - Clare
Good Experience
Been a few times on Tuesday evenings, excellent price, atmosphere & customer service. Will be visting again very soon.
2026年2月10日
Tenpin - Derby からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time with us on each visit. We can't wait to see you again at our Derby location. Many Thanks - Kimberley
Always have a great time here
Always have a great time here. Staff are really helpful and polite.
2026年4月3日
Tenpin - Derby からの回答
Hi Michelle, thank you for the 5* review! We are delighted to hear that you enjoy visiting Tenpin Derby, and we can't wait to see you back again soon! Best wishes - Adelaide
Dirty table
Dirty table, food was absolutely awful. Customer service was friendly though. Overall the venue needs refurbishment and cleaning and food needs seriously looking at i wouldn't feed that to my dog
2026年4月8日
Tenpin - Derby からの回答
Hi Laura. Thank you for this 3* rating! It's great to hear the staff were friendly. However, we're sorry to hear about the issues you encountered during your recent visit to Tenpin Derby. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Derby' where we can discuss this further with you. We hope to welcome you back again in the future for a better experience! Best wishes, Jade
Great fun and place to visit.
Great fun doing once a year with my family we had such a laugh my some really enjoyed himself too.
2026年4月8日
Tenpin - Derby からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Derby. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Bowling and meal experince
Bowling was as expected and staff were friendly. Had a meal with the deal in place along side the bowling which was a good portion and tasty. Free parking on sight made it easy and stress free for the visit. Overall, good experince.
2026年4月8日
Tenpin - Derby からの回答
Hi Karlie, thank you for your lovely 5* review of Tenpin Derby! We are so pleased you had a great time on your visit and had an overall food experience. We hope to see you again soon in the future! Best wishes, Jade
Tenpin - Derby からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Derby. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were friendly and helpful and…
Staff were friendly and helpful and made my sons birthday special
2026年4月8日
Tenpin - Derby からの回答
Hi Dee, thanks for leaving Tenpin Derby an awesome 5* rating and review! We're so happy to hear that our staff made your son's birthday memorable! We appreciate you taking the time to share your positive experience and we look forward to seeing you all again in the future! Best wishes - Rosie
The place was amazing the kids had so…
The place was amazing the kids had so much fun but the food was not nice at all especially with how much we spent
2026年4月8日
Tenpin - Derby からの回答
Hi Talisha, thank you for leaving Tenpin Derby a lovely 5* rating and review! We're glad the kids had an amazing time! We appreciate your feedback and are sorry to hear that the food fell short of our usually high expectations. We will ensure that your feedback is shared with the correct teams for future improvements to be made. We look forward to welcoming you back again soon! Best wishes - Rosie
Fabulous staff
Fabulous staff, venue spotless, good value drinks but food is a 5/10 as always unless you just order chips
2026年4月1日
Tenpin - Derby からの回答
Hi Emma, thank you for your 5* review of Tenpin Derby! We are so pleased you had a great time on your visit. We are sorry to hear you were disappointed with the food. Please be assured all of your feedback will be passed to the relevant team to allow future improvements. In the meantime, we hope to see you back again soon! Best wishes, Jade
The experience was good
The experience was good. Was a a last minute visit. Was not too busy during the start of the Easter school holidays.
Straight forward book in and off we went.
2026年3月30日
Tenpin - Derby からの回答
Hi, thank you for the 4* rating of Tenpin Derby. It's great to hear that you had a good experience and were able to get booked in right away. Hope to see you again for another fun time.
Take care,
Kirsty
The booking on and getting onto our…
The booking on and getting onto our alley were very straight forward. However the food and service wasn't the best, our order came out wrong, we received someone else's order that gave us no napkins and one sachet of sauce between us all. I tried telling one of the members of staff that they have given us someone else's order plus our own. All he said was someone going to get into trouble for this, meanwhile another customer noticed we had the wrong order. We had hers and they tried to take it to the kitchen and back out which was then cold. We were made to feel like we had done wrong whilst trying to eat our meal and the order customer constantly pointing at me and our children. No apologise no thanks, not very good customer service if honest.
2026年4月1日
Tenpin - Derby からの回答
Hi Michelle, thank you for the review of Tenpin Derby! We are pleased to hear you enjoyed your bowling but we are very sorry to hear that the rest of your visit was not at the standard we would expect! Please be assured all feedback will be sent to the relevant team to ensure improvements are made and in the meantime we do hope you will still consider visiting us again soon! Best wishes - Mel
Tenpin - Derby からの回答
Hi Lisa, thank you for taking the time to review Tenpin Derby! We're sorry to hear that there had been issues with your food order. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this on to be looked into. Best wishes - Adelaide
Great day out and nice place
Excellent booking process and service when attending. Staff were great when we required assistance and the area was well managed and maintained and good range of arcades and games to keep the kids entertained following the bowling. Good number of pool tables too.
2026年3月31日
Tenpin - Derby からの回答
Hello, what a brilliant 5* review of Tenpin Derby! We are really happy to see that you found our booking process easy and our team super friendly and helpful as well as getting to see lots of the fab activities we have on offer! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Derby からの回答
Hi Jo, what a brilliant 5*review of Tenpin Derby! We are so happy to see you had a wonderful time and found our fab team friendly as well enjoying lots of the fab activities we have on offer and we hope to see you you again soon! Best wishes - Mel
Very nice people at the till nice…
Very nice people at the till nice service fast polite very well managed when all the alleys were full they gave me a time when to come back it was only 10 min you can order from your bowling alley only thing I would criticize is the wifi nothing they can really do about that
2026年4月1日
Tenpin - Derby からの回答
Hi Kye,
Thank you for your fantastic 5* review at Tenpin Derby! It's great to see you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Derby からの回答
Hi Adam, thank you for rating Tenpin Derby 5*! It's great to hear that our team were helpful and we're so pleased to hear you had a lovely time. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Tenpin - Derby からの回答
Hi Chris, thank you for leaving Tenpin Derby a wonderful 5* rating. We are pleased you found our venue easy to get to and we hope to welcome you back again soon! Best wishes - Kaylee
Always love going bowling us and the…
Always love going bowling us and the kids have a great time
2026年3月25日
Tenpin - Derby からの回答
Hi Steven
We're happy to hear that you and your kids always have a great time bowling! Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Great fun for me and my daughter
2026年3月25日
Tenpin - Derby からの回答
Hi there
We're glad you and your daughter had a great time. Thank you for sharing your positive experience with us; we appreciate it. Best wishes - Clare
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