Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... もっと見る
企業が回答しました
We visit here frequently, our kids enjoy bowling and the arcade. The bowling aisles are always clean with a good variety of balls available for us. Staff are usually quite helpful and friendly. Arc... もっと見る
企業が回答しました
Excellent service from Teegan. Nice and clean bowling area, good facilities. It is busy for a reason.
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, 英国
- 0333 034 6100
4.3
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Very good experience.
2026年4月15日
Tenpin - Falkirk からの回答
Hello B Johnstone,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are delighted to hear that you had a very good experience. We look forward to welcoming you back again soon. All the best ~ Laura
We stay a 45mins drive away
We stay a 45mins drive away. There is bowling closer, but we prefer to come to Falkirk.
2026年4月15日
Tenpin - Falkirk からの回答
Hi Susan,
Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great day with the kids
Great day with the kids. Staff were helpful and polite. Can’t fault it.
2026年4月15日
Tenpin - Falkirk からの回答
Hi Angela, thank you for leaving Tenpin Falkirk a lovely 5* rating. We are so pleased to hear you and your kids had a great day with us! We look forward to welcoming you all back soon. Best wishes - Kaylee
Our party of 6 ordered drinks to our…
Our party of 6 ordered drinks to our lane. After 20 mins still nothing, went to the counter where the girl said she would come to our lane and sort our order as the printer had run out so didn’t come through. Still waiting 10 mins later and found same girl stood talking to her friend. Attitude from staff shocking. No apology when we finally spoke to manager to sort out the issue. Staff just couldn’t care and didn’t look bothered about resolving issue at all
2026年4月15日
Tenpin - Falkirk からの回答
Hi, thank you for taking the time to leave a review of Tenpin Falkirk. We're sorry to hear about the delay in receiving your drinks order and that the team were not able to resolve this efficiently. We will ensure your feedback is passed on to the correct team for future improvements.
Take care,
Kirsty
Absolutely brilliant visit to ten pin…
Absolutely brilliant visit to ten pin Falkirk for my daughter’s laser tag party. The staff were amazing, so helpful. Food was great. We even added on a spot of Karaoke which the girls loved. It was a great party. Great venue. Thanks again!
2026年4月12日
Tenpin - Falkirk からの回答
Hi Claire, thank you so much for rating Tenpin Falkirk an amazing 5 stars! We're so happy to hear that your daughter had a brilliant time for her birthday party and were even able to get some karaoke involved too. We appreciate your kind feedback and we hope to see you again soon.
Take care,
Kirsty
Tenpin - Falkirk からの回答
Hello Alan,
Thank you for taking the time to rate Tenpin Falkirk 4 stars. We are delighted that you had a fun and safe time for all the family. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura
Tenpin - Falkirk からの回答
Hi Andrew, thanks for leaving a rating and review for Tenpin Falkirk! We're happy to hear that you had a magical experience with us! We greatly appreciate your feedback and can't wait to welcome you back again soon! Best wishes - Rosie
Tenpin - Falkirk からの回答
Hello Daivd,
Thank you for taking the time to rate Tenpin Falkirk 4 stars. We are delighted you had an enjoyable experience and that you found the staff pleasant. We hope to welcome you back again soon. All the best ~ Laura
Tenpin - Falkirk からの回答
Hi Martin, thank you for the 4* review for Tenpin Falkirk! We're glad that you enjoyed the bowling but are sorry to hear that there had been issues with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Bowling and arcade was fun
Bowling and arcade was fun. Staff were friendly and helpful.
Pizza was not very good.
2026年4月15日
Tenpin - Falkirk からの回答
Hi Pamela, thank you for taking the time to review Tenpin Falkirk! We're delighted to hear that you enjoyed the bowling, arcades and the service from our team. We really appreciate your feedback about the pizza and will ensure this is passed to the correct team. We hope to welcome you back again soon! Best wishes - Adelaide
Need more cheese on pizza!!
My Grandchildren always enjoy time spent at Falkirk bowling. The staff are helpful and efficient. My only complaint is about the cheese pizza, which has deteriorated. In our recent visits, there is less and less cheese. A pizza base covered in tomato sauce with invisible cheese. Very disappointing. In the past it was delicious. The kids loved it.
2026年4月8日
Tenpin - Falkirk からの回答
Hi Sandra, thank you for leaving Tenpin Falkirk a lovely 4* rating. We are so pleased to hear your grandchildren always enjoy their time with us and that our staff have a positive impact on your visits. We greatly appreciate the feedback regarding the cheese on the pizzas and we will pass this on to the team for future improvements. We hope to welcome you all back again soon! Best wishes - Kaylee
Good customer service
I accidentally booked the wrong date and only realised when I was on the premises. The manager was able to amend my booking which meant that the kids enjoyed their day and can’t wait to be back. Shout out to the manager at Falkirk Tenpin bowling. Satisfied customer
2026年4月8日
Tenpin - Falkirk からの回答
Hi there, thank you for rating Tenpin Falkirk 5*! We're pleased to hear the manager was able to quickly resolve this issue for you. We will be sure to pass your kind comments on. Thanks again! Best wishes, Jade
Too expensive for what it offers
Too expensive for what it offers and the length of time on the lanes.
Not enough bowling balls (and selection of sizes) spread across all lanes.
Pretty cool inside though and my son enjoyed it.
2026年4月8日
Tenpin - Falkirk からの回答
Hi there. Thank you for rating Tenpin Falkirk 3*'s! We are glad your son enjoyed it! In terms of the pricing and bowling balls, we will be sure to pass these comments on. We hope to welcome you back soon! Best wishes, Jade
Tenpin - Falkirk からの回答
Hi Loreen, what a brilliant 5* review of Tenpin Falkirk! We are really pleased to see you had an amazing time and received excellent customer service and we can't wait to welcome you back again soon! Best wishes - Mel
It was a great experience and the kids…
It was a great experience and the kids really enjoyed their food
2026年4月8日
Tenpin - Falkirk からの回答
Hi Helen, thank you for rating Tenpin Falkirk 5*! It's great to receive this positive feedback regarding your experience and the food. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Been to much better
Bowling was good because of our group. However, the tables are messy and sticky. Toilets were dirty. The bar order took 45 minutes to deliver. When it arrived, it was incorrect. Very disappointing.
2026年4月8日
Tenpin - Falkirk からの回答
Hi Sophie,
Thank you for your 3* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us. However, we are very sorry to hear that it took a little longer than expected to receive your drinks order. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Great service
Great service. Staff were run of there feet but did a fantastic job looking after us. Maybe should consider getting more staff in especially during holiday seasons. Place was clean toilets were stocked. Great fun was had by all.
2026年4月3日
Tenpin - Falkirk からの回答
Hi Margaret,
Thank you for your amazing 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so friendly and helpful and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
The food is barley edible and took over…
The food is barley edible and took over a hour to arrive after our booking.. the value fir food is great to what you get.
2026年4月8日
Tenpin - Falkirk からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are sorry to hear that the food you were served was not up to our usual high standards. And you had a longer wait than we would have hoped for. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Our apologies - Kimberley
Bowling facilities were absolutely fine. Not a lot else.
Bowling facilities were absolutely fine! Looks like they’ve had a refresh of the seating and screens. Made the experience really good.
However, not so much when it came to the food. The first time I went, food didn’t come out for 30 minutes and it was much busier. This time, less busy and we had to ask after 25 minutes where our food was. Also, they forgot one of our drinks (1 of 3 drinks). Staff aren’t exactly friendly or apologetic either. Seems like manager is having to cover everyone’s incompetence.
2026年4月8日
Tenpin - Falkirk からの回答
Hi Matthew, thank you for taking the time to leave a review of Tenpin Falkirk! We are very pleased to see you enjoyed your bowling time. However, we are very disappointed to hear there was a long wait for your food and a missed drink! We pride ourselves on excellent customer service so we are very sorry to see we dropped the ball on this occasion! Please be assured all feedback will be passed to the team so that improvements can be made and we very much hope to welcome you back again soon! Best wishes - Mel
Booking process easy.
Booking process easy.
Staff friendly and helpful.
Better value for money compared to the one in Stirling.
And most importantly my family always have a great time. See you again soon as we would highly recommend a visit if you haven't already been.
2026年4月8日
Tenpin - Falkirk からの回答
Hi Shirley, thank you very much for the amazing 5* review of Tenpin Falkirk! We are delighted you found the booking process easy, staff friendly and also found us good value for money! We can't wait to see you all again soon for another great family day out! Best wishes - Mel
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