Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... もっと見る
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Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... もっと見る
企業が回答しました
We visit here frequently, our kids enjoy bowling and the arcade. The bowling aisles are always clean with a good variety of balls available for us. Staff are usually quite helpful and friendly. Arc... もっと見る
企業が回答しました
Excellent service from Teegan. Nice and clean bowling area, good facilities. It is busy for a reason.
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, 英国
- 0333 034 6100
4.3
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Staff is very friendly but very tight when with a big group
Staff is very friendly, can't fault them at all. However this was the first time I came with more than 1 person. We were 5 people and the bench and table is way too small, even with 3 adults and 2 kids.
2026年4月8日
Tenpin - Falkirk からの回答
Hi Jo, thank you very much for the review of Tenpin Falkirk! We are so happy to hear you enjoyed your visit and found our team helpful but we are sorry to hear you found the area to small for your group! Please be assured all feedback will be sent to the team to make them aware of your concerns and we do hope you will still consider visiting us in the future! Best wishes - Mel
Great service from all at the bowling
Great service from all at the bowling. Emma checked us in and was really friendly
2026年4月6日
Tenpin - Falkirk からの回答
Hi Claire, what a brilliant 5* review of Tenpin Falkirk! We are thrilled you had a great time and received excellent customer service! We will be sure to pass your lovely feedback on and we can't wait to see you again soon! Best wishes - Mel
It was fast for my drink
2026年4月1日
Tenpin - Falkirk からの回答
Hi Innes, thank you for rating Tenpin Falkirk 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service. We can't wait to see you back again soon! Best wishes, Jade
Staff were very helpful
Staff were very helpful. The food we ordered was delivered to the lane really quickly. In spite of it being really busy, everything ran like clockwork.
2026年3月28日
Tenpin - Falkirk からの回答
Hello, what an amazing 5* review of Tenpin Falkirk! We are so pleased you had such an enjoyable visit and that all ran smoothly and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Falkirk からの回答
Hi Andrew, what a brilliant 5* review of Tenpin Falkirk! We are thrilled you had a great time with your family and found our team super friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Tenpin - Falkirk からの回答
Hello Heather,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are delighted that you found the experience a good deal for an enjoyable night out. We look forward to welcoming you back again soon. All the best ~ Laura
Tenpin - Falkirk からの回答
Hello Laura,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are thrilled that you found the experience good value for money and had a great night. We look forward to welcoming you back again soon. All the best ~ Laura
4 pins at best
had booked on line an hour bowling and pizza
we arrived at 12 10 for our bowling. i have a blue badge and there are no blue badge spaces infact there are no concessions for blue badge holders.........
you should address this.
ok nice and freindly went and got a drink that took about ten minutes it seems the lady doing the food was also serving drinks. so got our lane and got on and played. i had to ask the girl for our pizza.. pizza definatly pretty poor very thin base with no taste.
the lane cut off after an hour when we were mid game. timer started when you logged in not when you started bowling.
sorry but it was pretty poor be a long time till we are back
2026年4月1日
Tenpin - Falkirk からの回答
Hi John
We appreciate you taking the time to share your experience. We're sorry the blue badge parking and service were not satisfactory. We'll address the parking and staffing concerns. We regret that the pizza and lane timing negatively impacted your visit. We value your feedback and will use it to improve. Best wishes - Clare
The speed of service was abysmal
The speed of service was abysmal. We had pre-booked well in advance and were bringing a large party along, however this did not seem to be expected and the facility had 3 staff running everything. So we were constantly having to remind them of things such as food orders they had forgotten and to even bring the drinks we had ordered. The laser tag is also a let down as some guns were poorly charged or simply did not work, and they had no spares, so some could not play. We also felt the room itself could have much more to engage with, such as targets for more points and layout could be improved.
2026年3月31日
Tenpin - Falkirk からの回答
Hi, thank you for taking the time to leave a review of Tenpin Falkirk. We're sorry to hear that the service was slow, and some of your party couldn't fully participate in laser tag. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for the inconvenience this caused and we do hope to welcome you back again.
Take care,
Kirsty
Not a good experience.
Not a good experience this time. There was a problem with our lane that the bowling balls kept going so far then veering off left or right. We gave up after repirting the issue. We were told it was the oil on the surface was done on the Monday and we were playing on the saturday. Absolute rubbish. We go all the time and play on the busiest lanes. One member of staff said he would come over but never appeared which is why we had to go through it all over again.The manager issued vouchers for us to return. You may thunk great, not so when its cost me £18 in taxis to get there and foir costs on top.
I purchase food at the time of booking online, it's alway a reminder to staff as they bring it 50% without being reminded. It seems they are short staffed and trying but skimming along which isnt acceptable. I understand they are busy but they know it will be busy, they need to plan ahead for this. Its organised chaos with teenagers and students at the helm.
2026年3月29日
Tenpin - Falkirk からの回答
Hello, thank you for taking the time to write a review for Tenpin Falkirk! We're very sorry to hear that there had been technical issues with the lanes during your visit, issues with the service and food, and for any disappointment caused. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Falkirk' and we can pass this onto the correct team to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Quick service and very friendly
2026年3月25日
Tenpin - Falkirk からの回答
Hello Rachel, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Falkirk. We are so pleased to hear that you found our team friendly. We do hope to see you again very soon. Best Wishes - Kimberley
We always have a great time when we…
We always have a great time when we come for a game with our grandson. The staff are always nice and willing to assist if you have a problem. Booking was dobe over the phone , not a problem.
2026年3月21日
Tenpin - Falkirk からの回答
Hi Brian
We're happy to hear that you and your grandson always have a great time during your visits. We appreciate your kind words regarding our staff's helpfulness and the ease of phone booking. Thank you for your positive feedback! Best wishes - Clare
Bowling
Staff are really good and helpful. Prices for bowling are reasonable. Would give better prizes for tickets from arcade though. Toilets could be better.
2026年3月25日
Tenpin - Falkirk からの回答
Hi Scott, thank you for the review for Tenpin Falkirk! We're so glad to hear that our team were able to assist you and that you enjoyed the pricing. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Abandoned our games on 2 lanes
We had 2 lanes and 6 children for a birthday celebration. Mid way through our second game the balls got stuck in the gutter at the far end of the lanes and no balls were returned meaning we had to stop play. Reported the issue, but no one came to assist. After 15 minutes waiting the kids got fed up and we had to abandon our games. When we mentioned this again before leaving, the member of staff neither acknowledged the issue or provided any apology and simply handed us 2 2for1 games vouchers. Very disappointed
2026年3月23日
Tenpin - Falkirk からの回答
Hi Sean, thank you for taking the time to write a review for Tenpin Falkirk! We're very sorry to hear that there had been technical issues that had impacted your games and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Falkirk', and we can pass this on to be looked into. Best wishes - Adelaide
Family bowling day.
My Grandson wanted to come bowling and he absolutely loved it, staff were great and he loved the amusements.
2026年3月25日
Tenpin - Falkirk からの回答
Hi Cathi, thank you so much for the brilliant 5* rating of Tenpin Falkirk. It's lovely to hear that your grandson had a really great time and enjoyed the facilities. Hope to see you again for another 5* experience.
Take care,
Kirsty
Birthday Bowling Celebrations
Birthday Bowling Celebrations, amazing staff, a very busy Saturday night, food was great and very enjoyable.
2026年3月14日
Tenpin - Falkirk からの回答
Hi there
We're happy to hear that you enjoyed your birthday bowling celebrations with us! It's great to know our staff and food made your busy Saturday night very enjoyable. Thanks for your feedback. Best wishes - Clare
A good bit of family fun with pool…
A good bit of family fun with pool tables and arcades to add to the experience. Well worth a visit
2026年3月7日
Tenpin - Falkirk からの回答
Hi Michael. Thank you so much for this 5* review! We're so glad you enjoyed your time with us and hope to see you back again very soon! Best wishes, Jade.
The staff were brilliant
The staff were brilliant, the variety of games for the children and the way everything was handled from drinks to food to bowling. Will definitely be back. And although glenrothes is 10mins away, falkirk was definitely a much better experience
2026年3月7日
Tenpin - Falkirk からの回答
Hi Gail
We appreciate your fantastic feedback! We're so glad you enjoyed the variety of games and the service from our team. It's great to hear that you had a better experience with us. We look forward to your next visit. Best wishes - Clare
The liane was good nice and tidy on…
The liane was good nice and tidy on arivol and when left and tolits was tidy a great all round
2026年3月11日
Tenpin - Falkirk からの回答
Hi Catherine. Thank you for this 5* review! We hope to see you again soon. Best wishes, Jade.
Good Friday night fun
Booked the karaoke room for my daughter and her friend. They had a great time signing and having a giggle.
30mins was about the right time for the two of them but if doing a group would probably do the hour. Definitely something to do again.
2026年2月27日
Tenpin - Falkirk からの回答
Hi Lorna
We're happy to hear that your daughter and her friend enjoyed the karaoke room! It's great to know that the 30-minute session was perfect for them, and we appreciate your insight regarding larger groups. We appreciate your intention to return. Best wishes - Clare
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