Attentive staff, friendly, great deal the summer deal, a game and meal to suit the pocket of the decerning parents and having found this deal hopefully definitely use the venue more often. The meal wa... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had a great time at Tenpin Harlow. My son and I spent an hour playing pool, and at just £7 it was excellent value for money. The tables were in good condition, the venue was clean, and the atmosphe... もっと見る
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We always have a good time here! Staff were great. Unfortunately we got the lane with the non working computer screen. We had to set up at reception and then go back to ask for bumpers to be added the... もっと見る
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Great quality, lovely staff. Prices are way to high, but I do understand that overheads are extortionate! Harlow council and government need to lower ground rents,as do utility companies. STOP ru... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
32B Terminus Street, Harlow, CM20 1EY, Harlow, 英国
- 0333 034 6100
3.9
ほぼ満足
106件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The price was too high for the length of it
The amount of game you have isn’t worth for the money you pay, Food and drinks there are way other the top in money terms; too expensive
2026年9月19日
Tenpin - Harlow からの回答
Hi Felipe, thank you for taking the time to leave a review of Tenpin Harlow. We're sorry to hear that you found the value of our games and the pricing of our food and drinks to be unsatisfactory. Your feedback is important to us and we will ensure this is passed on to the relevant team. Please check out our deals page https://www.tenpin.co.uk/deals/ to see if you're able to take advantage of one of our offers in the future.
Take care,
Kirsty
Pathetic Staff.
Bowling lanes etc fine. Staff are the problem. Ruined our evening. Had security loitering around and staff all staring making everyone very uncomfortable. Pathetic.
2026年9月10日
Tenpin - Harlow からの回答
Hi Tia, thank you for taking the time to leave a review of Tenpin Harlow. We are very sorry to hear that your recent visit was not as enjoyable as we would have liked. Your feedback is very important to us and we will ensure this is passed on to the relevant team. In the meantime, we do hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Bed service food come one by one worst…
Bed service food come one by one worst service I ever seen.
2026年9月2日
Tenpin - Harlow からの回答
Hi Nazif, thank you for taking the time to leave a review of Tenpin Harlow. We are truly sorry to hear about your disappointing dining experience and the issues with your food service. We are taking your feedback seriously to improve. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Harlow' for somebody to contact you regarding this. Best wishes-Leila
Booths are too cramped for more than 4…
Booths are too cramped for more than 4 people and tables in booths are too small
But the staff are really nice and the arcade is cool
2026年9月2日
Tenpin - Harlow からの回答
Hi Ethan, thank you for your 4-star review of Tenpin Harlow. We're glad to hear you enjoyed the arcade and found our team to be friendly. We appreciate your feedback regarding the booth and table sizes, and we will certainly take this into consideration for future improvements. In the meantime, we do hope you will still visit us again soon and we look forward to welcoming you back! Best wishes - Mel
The staff were understaffed but coped…
The staff were understaffed but coped well. The kids enjoyed bowling. I just didn't like the stairs being locked. The only option was to use the lifts.
2026年8月28日
Tenpin - Harlow からの回答
Hi Madeleine, thank you for your 4-star review of Tenpin Harlow. We're pleased to hear your children enjoyed their bowling experience. However, we're very sorry to hear you found our venue under staffed and that there was an issue with the stairs! Please be assured all feedback will be sent to the the team immediately to ensure future improvements and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Harlow' We hope to welcome you back again soon. Best wishes - Mel
Easy to book online
Easy to book online, friendly and helpful staff - great value family rate
2026年9月2日
Tenpin - Harlow からの回答
Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you found our booking system easy to use and our staff friendly. We do hope to see you again very soon. Many Thanks - Kimberley
Attentive staff, great venue
Attentive staff, friendly, great deal the summer deal, a game and meal to suit the pocket of the decerning parents and having found this deal hopefully definitely use the venue more often. The meal was very good not large but adequate and the best fries I've ever tasted, bang on. It was a fab day with our grandaughter she enjoyed all of it as did we. Thanks.
2026年8月28日
Tenpin - Harlow からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Harlow. We are pleased to hear that you enjoyed our Summer deal that we had available. We do hope to see you again very soon. Many Thanks - Kimberley
We loved the bowling and it was a nice…
We loved the bowling and it was a nice calm environment and the staff were nice. However it's a bit expensive but we really enjoyed the experience. ThNk you.
2026年9月2日
Tenpin - Harlow からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you enjoyed the bowling at our Tenpin in Harlow. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
The screen wasn't working to input names
The screen wasn't working to input names and bumpers.
Great game, not to busy
2026年9月1日
Tenpin - Harlow からの回答
Hello Anita,
Thank you for taking the time to rate Tenpin Harlow 3 stars. We appreciate your feedback. We're sorry the screen and bumpers weren't working correctly. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
We always have a good time here
We always have a good time here! Staff were great. Unfortunately we got the lane with the non working computer screen. We had to set up at reception and then go back to ask for bumpers to be added then again to change the name…my daughter loves having her photo on screen but that wasn’t an option. There was one moment too where the computer logged two goes when my daughter had only thrown one ball. This caused some disappointment. Just unlucky on this occasion I guess. We loved the arcade at the end and ten pounds disappeared very quickly!
2026年9月2日
Tenpin - Harlow からの回答
Hello Miss Joanne Davies,
Thank you for taking the time to rate Tenpin Harlow 3 stars. We're happy to hear that you and your family always have a good time and that our staff were great. We sincerely apologize for the issues you experienced with the computer screen and the disappointment it caused. Your feedback is valuable, and we will ensure it's shared with the relevant team for improvements. We hope to welcome you back again soon for a smoother experience. All the best ~ Laura
Had a great time with my grandsons
Had a great time with my grandsons, staff very helpful, area clean & tidy. Beefburgers were okay, not a great deal of taste but filled a gap.
2026年9月2日
Tenpin - Harlow からの回答
Hello Ray,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We're so happy you and your grandsons had a great time, and we appreciate your kind words about our staff and cleanliness. We've noted your feedback on the beefburgers. We look forward to welcoming you back again soon. All the best ~ Laura
Was very straightforward was seen…
Was very straightforward was seen straight away told were we were will definitely be going back
2026年9月2日
Tenpin - Harlow からの回答
Hello Mrs Pauline Ann Cowan,
Thank you for taking the time to rate Tenpin Harlow 5 stars. We are delighted that you were seen straight away. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Nice clean bowling alley
Nice clean bowling alley, had a great time, pizza was a bit crap but overall pretty good experience.
2026年9月2日
Tenpin - Harlow からの回答
Hello Roy,
Thank you for taking the time to rate Tenpin Harlow 4 stars. We're so glad to hear you had a great time and enjoyed our clean bowling alley. We appreciate your feedback regarding the pizza, and we hope to see you again soon for another good experience. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Tenpin - Harlow からの回答
Hi Martin, thank you very much for the brilliant 5* review of Tenpin Harlow! We're so glad to hear you had such a positive experience and had lots of fun and we can't wait to see you again soon! Best wishes - Mel
Helpful friendly staff
Helpful friendly staff everything went smoothly on this occasion , clean premises, game was on time I will definitely recommend going here and will be back again
2026年8月26日
Tenpin - Harlow からの回答
Hi
We appreciate the time taken to leave us a 5* rating and the feedback about the friendly staff. We hope to see you back very soon. Best wishes - Clare
Fun day out!
I booked online for the Harlow branch which was straightforward and easy to do. There were loads of different activities available and the staff were welcoming and friendly, we will be visiting again very soon.
2026年8月23日
Tenpin - Harlow からの回答
Hi Michelle
Thank you for your fantastic 5-star review! We're so pleased to hear that your online booking for our Harlow branch was easy and that you enjoyed the variety of activities. It's wonderful to know our staff made you feel welcome and friendly. We look forward to your next visit! Best wishes - Clare
Really good.
2026年8月26日
Tenpin - Harlow からの回答
Hi Janelle
Thanks for the 5* rating. We are glad you found it really good and hope to welcome you back soon. Best wishes - Clare
Tenpin - Harlow からの回答
Hi Sara, thank you very much for the brilliant 4* review of Tenpin Harlow! We are delighted you had the best time and found our team helpful and we can't wait to see you again soon! Best wishes - Mel
The Staff were very friendly and served…
The Staff were very friendly and served us promptly and politely
2026年8月26日
Tenpin - Harlow からの回答
Hi Natalie
Thank you for your feedback! We're so pleased to hear that our team provided you with friendly and prompt service during your visit. We appreciate your kind words! Best wishes - Clare
Had a lovely time here
Had a lovely time here, would highly recommend it, nice food, got a good offer aswell.
2026年8月26日
Tenpin - Harlow からの回答
Hi Lisa
Thank you for your fantastic 5-star review! We're so pleased to hear you had such a lovely time and enjoyed the food, especially with a good offer. We appreciate your recommendation. Best wishes - Clare
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