It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... もっと見る
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Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... もっと見る
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We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
1 Grafton Gate East, MK9 1AH, Milton Keynes, 英国
- 0333 034 6100
4.1
ほぼ満足
204件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kids have great experience.
2026年3月22日
Tenpin - Milton Keynes からの回答
Hi Suresh, thank you for the 4* rating of Tenpin Milton Keynes. We're delighted to hear that the children had an enjoyable experience. We appreciate your kind feedback!
Take care,
Kirsty
Tenpin - Milton Keynes からの回答
Hi Spencer, thank you for the 5* rating and review of Tenpin Milton Keynes. We're pleased to hear you had an enjoyable experience and that the team were friendly and helpful. We appreciate your kind feedback.
Take care,
Kirsty
Great place for kids and so many things…
Great place for kids and so many things to do in arcade as well.
2026年4月1日
Tenpin - Milton Keynes からの回答
Hi Khyati, thank you for the lovely 5* rating of Tenpin Milton Keynes. We are thrilled that you had a great time and loved that there was lots to get involved in! Hope to see you again soon.
Take care,
Kirsty
Clean and great bowling
Booked in quickly, lane was ready and clean. Staff on hand for support and to get drinks etc when required
2026年3月31日
Tenpin - Milton Keynes からの回答
Hello there, thanks for your 5* review! We value your feedback and we are thrilled you had a great experience. We hope to see you back again soon. Best wishes, Jade
The staff were slow to take action and…
The staff were slow to take action and I needed to ask for same requests a couple of times. The place was too noisy.
2026年4月1日
Tenpin - Milton Keynes からの回答
Hi Semmy, thank you for your review of Tenpin Milton Keynes! We are sorry to hear that the service was slow on your recent visit and that you found in too noisy! Your feedback is really important to us as this allows us to make improvements where needed. Please be assured all will be fed back and in the meantime we do hope this will not stop you from visiting us in the future! Best wishes - Mel
The staff were understanding
The staff were understanding
The staff were reasonable with the amount of people
2026年3月27日
Tenpin - Milton Keynes からの回答
Hi Danny,
Thank you for your fantastic 5* review at Tenpin Milton Keynes! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to see you found the staff very understanding and look forward to welcoming you back again very soon! Best wishes- steph
Team members don’t listen
Took my son & 3 of his friends for my son’s birthday (2 games) I did the two games & food offer. I didn’t place a food order and was told my the team member I could order the food at the end. A member of the team came over mid way through the first game and said I need to place the order. I advised we did not want the food until the game had finished and he said no problem, just go to the bar when finished. Mid way through the second game, the food came. I told the guy we didn’t want it, but he just walked away which really annoyed me, so the kids had cold food by the time the game was finished.
2026年3月21日
Tenpin - Milton Keynes からの回答
Hi Kirsty
We appreciate you celebrating your son's birthday with us and providing your feedback. We're sorry the food order process caused issues and the food arrived at an inconvenient time, resulting in it being cold. We'll review this to improve our service. Best wishes - Clare
Amazing experience
The staff were lovely, Especially 1 member of staff, Robin, shes not shy to talk to customers, shes very funny and professional. Chloe made checking in easy and didnt hesitate to help us and reassure us when our lane was ready. the booking process was simple and location was easy to find, it has such an amazing atmosphere and has lots of things to do such as arcade games, pool, escape rooms, bowling & even karaoke!!
2026年3月25日
Tenpin - Milton Keynes からの回答
Hi there, thank you for leaving Tenpin Milton Keynes a fantastic 5* rating and review! We're happy to hear that you enjoyed your visit! It's great to know that our team made checking in easy and that you found the atmosphere amazing with lots to do. Thank you for your fantastic feedback! We look forward to welcoming you back again in the future! Best wishes - Rosie
Staff were lovely
2026年3月25日
Tenpin - Milton Keynes からの回答
Hi Lisa
We re pleased to hear that the staff were lovely when you visited us. We appreciate your 5* rating. Best wishes - Clare
Not enough food for karaoke party!
The intro was good, friendly staff to set up. But after that, there wasn’t enough food for 10 teenagers! They were still starving. They had a great time - but the room is small for 10 and there wasn’t any follow ups to check everything was ok.
2026年3月25日
Tenpin - Milton Keynes からの回答
Hi there, thank you for leaving Tenpin Milton Keynes a rating and review! We appreciate you sharing your experience and we're glad the staff were friendly during setup, and that they had a great time! We'll ensure your feedback is shared with the correct teams for future improvements to be made. We can't wait to welcome you back again soon! Best wishes - Rosie
Tenpin MK recommended
Little wait due to queue on arrival but other than that no issues. Helpful and friendly staff. Bar prices extremely reasonable and free parking. Prefer Tenpin to the other bowling due to these reasons.
2026年3月25日
Tenpin - Milton Keynes からの回答
Hi Gareth, thank you so much for the 4* rating of Tenpin Milton Keynes. We are delighted to hear that you had a fun time, despite wait times being a little longer than usual. Thank you for your kind words regarding the teams great service. Hope to see you again soon!
Take care,
Kirsty
We had a fantastic experience for my…
We had a fantastic experience for my daughter's birthday - the staff were so incredibly helpful (Leo inparticular!)
They even managed to organise a spot in the karaoke room at short notice for us whilst we were there!
2026年3月25日
Tenpin - Milton Keynes からの回答
Hi Sarah, thank you for the 5* rating of Tenpin Milton Keynes. We're happy your daughter's birthday was a fantastic experience! It's great to hear our staff were incredibly helpful and managed to organise the karaoke room for you at short notice. We appreciate your positive feedback!
Take care,
Kirsty
The food was awful
The food was awful. Everything tasted bad, even the chips. How do you manage to ruin chips? The food was brought out already cold. There were no cutlery or napkins
2026年3月14日
Tenpin - Milton Keynes からの回答
Hi Iryna, thank you for leaving a review of Tenpin Milton Keynes! We are very sorry to hear that your food order was not enjoyable and arrived cold without cutlery! Your feedback is so important to us as this will help us ensure improvements are made so please be assured all will be forwarded to the relevant team! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Good and Bad
The bowling was great went with my son and granddaughter. The food which was paid with the booking was due to come to the lane. It didn’t arrive so when we finished tried to track it down without success. Went to McDonald’s
2026年3月7日
Tenpin - Milton Keynes からの回答
Hi there, thank you very much for your 3* review of Tenpin Milton Keynes. We value your feedback and are thrilled you enjoyed the bowling. However, we are very sorry to hear that the food was not brought over to the lane on your visit. We're always improving our service, so we'll pass this onto the team to ensure we do better next time. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade
Great laugh with the family
2026年2月1日
Tenpin - Milton Keynes からの回答
Hi Yasmin, thank you for the fab 5* rating! It's lovely to hear that you enjoyed your visit with your family, and we hope to welcome you back again soon! Best wishes - Adelaide
Staff were friendly
Staff were friendly, and there was lots of them to help. Clean and tidy surroundings
2026年2月28日
Tenpin - Milton Keynes からの回答
Hi Helen, thank you for rating Tenpin Milton Keynes 5*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback onto our team, and we hope to see you back again soon! Best wishes - Adelaide
It was a great night out with family…
It was a great night out with family and reasonably priced
2026年2月28日
Tenpin - Milton Keynes からの回答
Hi Lorraine, thank you for rating a wonderful 5*! We're so glad to hear that you had a great night at Tenpin Milton Keynes with your family. We hope to see you back again soon! Best wishes - Adelaide
The bowling experience itself was…
The bowling experience itself was absolutely brilliant. Friendly and helpful staff.
The only downside is when leaving you have to walk past everyone smoking.
Not acceptable forchildren to have to do this. A delegated smoking area would be better
2026年2月27日
Tenpin - Milton Keynes からの回答
Hi Claire, thank you for your lovely 4* review of Tenpin Milton Keynes! We are so pleased you had a great time on your visit. However, we are very sorry to hear that the end of your visit was not the experience we wish for our customers! Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place and in the meantime we do hope you will still visit us again in the future! Best wishes - Mel
Prompt booking in and quick service for…
Prompt booking in and quick service for drinks to be brought to the lanes
2026年2月28日
Tenpin - Milton Keynes からの回答
Hi Malcolm, thank you for taking the time to leave a lovely review of Tenpin Milton Keynes. We are delighted to hear that everything went smoothly and you enjoyed your visit. Hope to see you again soon.
Take care,
Kirsty
Time limit on games….
It’s a really good place. However, for the first time we were asked to get Tunis our game as we were overrunning. Now you have a 10 minute time limit per game! I don’t like this! We didn’t play slow and being asked to finish isn’t appropriate. Don’t make the time limit so short so you can get more people to pay and make more money. Let people enjoy themselves.
2026年3月1日
Tenpin - Milton Keynes からの回答
Hi Stephen, thank you for taking the time to leave a review of Tenpin Milton Keynes. We are sorry to hear about your recent visit. We appreciate your honest feedback and we will ensure this is passed on to the correct team.
Take care,
Kirsty
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