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Tenpin - Northampton レビュー 

171
TrustScore 5段階評価の4

4.0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち4の評価

We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.

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5つ星のうち5の評価

Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!

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5つ星のうち4の評価

Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... もっと見る

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5つ星のうち3の評価

I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this... もっと見る

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企業情報

  1. ボウリング場
  2. バー
  3. リアル脱出ゲーム体験センター
  4. レーザー タグ センター
  5. レジャー センター
  6. ゲーム センター

当該企業による記述

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


連絡先

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, 英国

  • 0333 034 6100

4.0

ほぼ満足

TrustScore 5段階評価の4

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(171)

過去12か月のレビュー数: 10,897

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5つ星のうち5の評価

A great family night out!

Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!

2026年8月22日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Hazel
Thank you for taking the time to leave us such a wonderful 5-star review! We are so pleased to hear that three generations of your family had a fantastic night of ten-pin bowling and enjoyed the food. We hope to see you all again very soon! Best wishes - Clare

5つ星のうち5の評価

Great fun bowling and the food was good…

Great fun bowling and the food was good too. Price was good and there was fun had by all. The kids also enjoyed the arcade too after the bowling.

2026年8月26日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Chris
Thank you for taking the time to leave us such a wonderful 5-star review! We are so pleased to hear that you had a great time bowling and enjoyed the food. It's fantastic that everyone had fun, and the kids loved the arcade too. We hope to see you again soon! Best wishes - Clare

5つ星のうち2の評価

Disappointing overall..my not fussy at…

Disappointing overall..my not fussy at all grandson didnt like the pizza or his slushie..young staff huddling and having to be called each time

2026年8月26日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Shirley
We appreciate you sharing your experience. We're sorry to hear that your grandson didn't enjoy the food and drink, and that our staff seemed disengaged. We will address these concerns with our team. Best wishes - Clare

5つ星のうち5の評価

Very well organised

Very well organised. Staff helpful

2026年8月26日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Pauline, thank you for your fantastic 5-star rating of Tenpin Northampton! We are so pleased to hear that you found everything well-organised and our staff helpful and we hope to welcome you back again soon! Best wishes - Mel

5つ星のうち4の評価

Are you in the correct lane? We arrived and was quickly processed…

We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.

2026年8月22日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Silvia, thank you for leaving Tenpin Northampton a wonderful 4* rating. We are so pleased to hear you managed to get started quickly and that you enjoy the other amenities we have to offer! We hope to welcome you back again soon. Best wishes - Kaylee

5つ星のうち5の評価

Easy booking

Easy booking, food better than expected.

2026年8月26日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello David, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Northampton and found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley

5つ星のうち5の評価

Great place

Was quick to book, easy to use machines staff where friendly and took advantage of a great deal.

2026年8月20日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Anna, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that booking was quick and easy, and that you found our machines simple to use. It's wonderful to know our team was friendly and that you took advantage of a great deal. We hope to welcome you back again soon!
Take care,
Kirsty

5つ星のうち2の評価

Broken/ empty arcade machines

The actual bowling was fine, but my daughter loves the arcades and half the machines were turned off/ broken or empty. Which was really disappointing. She returned a few days later and the machines were still in the same state.

2026年8月20日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello, Thank you for taking the time to leave a review of Tenpin Northampton. We're glad you enjoyed the bowling, but we are very sorry to hear about the disappointing experience with our arcade machines. We understand how frustrating it is when they are not working, and we will certainly look into this to ensure improvements are made! In the meantime, we do hope you will still consider visiting us again in the future and we look forward to welcoming you back! Best wishes - Mel

5つ星のうち2の評価

Amusement machines broken

Lots of amusement machines were not working because they were missing parts although they were still taking your credits. Manager did refund, but took some time as there were very small amounts of staff present.

2026年8月19日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Matthew, thank you for leaving a review of Tenpin Northampton. We are very sorry to hear about the issues with the arcade machines and the wait time for somebody to resolve the problem. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope you will consider visiting us again. Best wishes-Leila

5つ星のうち5の評価

Great value for my 2 grandsons who live…

Great value for my 2 grandsons who live 90 miles away. They don't get to visit often due to other commitments but bowling and the arcade is a must!

2026年8月12日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi there, thank you for leaving a 5* review of Tenpin Northampton! It's wonderful to hear how much your grandsons enjoyed bowling and the arcade at such great value for money. We look forward to welcoming you back again soon! Best wishes-Leila

5つ星のうち4の評価

Was good to have a ramp as Clara uses a…

Was good to have a ramp as Clara uses a wheelchair. But the balls are still all dented and the prizes are too expensive.

2026年8月12日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Richard, Thank you for taking your time to leave us a 4* rating. We are pleased to hear that you enjoyed your recent visit to us. We will pass your comments onto our team regarding the bowling balls and prizes. We do hope to see you again soon. Many Thanks - Kimberley

5つ星のうち3の評価

There was no A/C on the heat was…

There was no A/C on the heat was stiffaling and defective on the overall day but still very much enjoying enjoyed

2026年8月12日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Wayne,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about the issue with the air conditioning during your visit and that it made your experience uncomfortable. We are pleased you still managed to enjoy your time with us, and we will pass your feedback on to the relevant team for improvements. All the best ~ Laura

5つ星のうち5の評価

Staff was really nice

Staff was really nice
Process of booking was so easy the deal with food made it even better and more enjoyable should do more deals in future

2026年8月12日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Carl,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're so pleased to hear that our team made your visit enjoyable and that the booking process was easy. It's wonderful that you appreciated the food deal, and we'll certainly keep your suggestion for more deals in mind for the future. We hope to see you again soon! All the best ~ Laura

5つ星のうち3の評価

Lane kept breaking

Lane kept breaking, had to move lanes, new lane broke a few times. Asked for food to come out later rather than straight away, all agreed with staff, food still came out early. Very chaotic. Seemed like the poor lady on the bar was doing everything. She was very apologetic. We booked for my daughters birthday and it led to frustration and delays of celebration.

2026年8月12日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Nicola,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about the issues with the lanes and the food coming out early, especially as this was for a birthday celebration. We will address these concerns with our team to improve our service. All the best ~ Laura

5つ星のうち5の評価

Great day out

Great day out
We did bowling and arcades and it was so fun
The order at the table service was good and the staff was nice
The only downside was that it was a very hot day and i dont think the aircon was working or if they had any so it made bowling very warm to do

2026年7月7日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Callum, thank you for leaving Tenpin Northampton an excellent 5* rating. We are thrilled to hear you had a great time with us! We appreciate the feedback regarding the air con though, and will pass it on to the team for future improvements. We hope to welcome you again soon! Best wishes - Kaylee

5つ星のうち3の評価

Temperature

The bowling was great as always, service was perfect however the only reason I don't go as often as I want to is the lack of air conditioning - the building has never been a good temperature, and just seems to get warmer the longer you're in there. No matter what time of the year it is, it gets increasingly hotter throughout the day/evening, and I have been coming to tenpin for years. Please upgrade, or install, air conditioning at some point - only then will this be a 5 star review.

2026年8月6日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Tara, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed the bowling with us and found our customer service perfect. We are sorry to hear that the temperature within our location effects your visits and makes your stay less enjoyable. We will pass your comments and suggestion onto our team so that this can be looked into. We do hope to see you again soon. Many Thanks - Kimberley

5つ星のうち4の評価

Quick treat for the kids

Quick treat for the kids. Simple booking process. Staff helpful.
A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the moving shelf to try to win the fallers. However it was a total con. Called Deal or No Deal it only paid out if you were ‘lucky’. Young kids were using it totally unaware and were really disappointed when their winnings didn’t appear. Get rid of it.

2026年8月6日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi there, thank you for leaving a 4* review of Tenpin Northampton! It's wonderful to hear that the children enjoyed bowling and that you found the booking process easy and our staff helpful. We also appreciate the feedback regarding the arcade machines and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila

5つ星のうち4の評価

Overall experience was good

Overall experience was good, We ordered curly fries and they arrived in good time and piping hot

2026年8月6日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Jase
Thank you for your review! We're so pleased to hear that your curly fries arrived quickly and were piping hot. We hope to see you again soon! Best wishes - Clare

5つ星のうち4の評価

We had a really good time but…..

We had a really good time, a few extra attention to details would have made it excellent.
The manager on duty was great he was friendly and listen to our request.
The other staff didn’t really care and it showed the girl booking us in was just rude and grunted at me I had to ask 3 times which lane we had.
When we got to lane 10 it had dirty drink glasses and food plates from the people before - no one came to clean it away throughout the whole visit, they did not even do it despite me alerting the staff to the mess.
I then requested a service call to get drinks no one answered it.
We enjoyed our game and the system was pretty good but for some reason during the 10th bowl the logistics page comes up and it sort of ruins it as for the younger ones it is not so obvious who came in which place.

2026年8月5日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hi Belinda, thank you very much for taking the time to leave a review of Tenpin Northampton! We are so pleased you had a great time and received excellent customer service from our site manager! However, we are very sorry to hear that some of your visit was not as enjoyable as we would have hoped! Your feedback is very important to us and so please be assured all will be shared with the appropriate team for future improvements and in the meantime, we very much hope to welcome you back again soon! Best wishes - Mel

5つ星のうち5の評価

Staff were friendly and helpful

Staff were friendly and helpful, we all enjoyed our game

2026年7月22日
Tenpin - Northampton ロゴ

Tenpin - Northampton からの回答

Hello Julie, Thank you for taking your time to leave us a great 5* review! We are pleased to see that you enjoyed your recent visit to our Tenpin at Northampton. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

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