We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
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レビュアーのコメントを見てみましょう
Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
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Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... もっと見る
企業が回答しました
I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, 英国
- 0333 034 6100
4.0
ほぼ満足
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rather disappointing
No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing
2026年6月27日
Tenpin - Northampton からの回答
Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
I was told there was aircon and there…
I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.
2026年7月1日
Tenpin - Northampton からの回答
Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a party for my daughters 10th…
Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.
2026年6月21日
Tenpin - Northampton からの回答
Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura
Staff friendly and facilities good but…
Staff friendly and facilities good but the venue desperately needs air conditioning
2026年6月24日
Tenpin - Northampton からの回答
Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
It was okay but
Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon
2026年6月24日
Tenpin - Northampton からの回答
Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura
Tenpin - Northampton からの回答
Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Tenpin - Northampton からの回答
Hello Anna, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time with us. We do hope to see you again soon here at Northampton. Many Thanks - Kimberley
It's been a great experience
It's been a great experience, with lovey service and a good place to spend your time.
2026年6月17日
Tenpin - Northampton からの回答
Hi Emilia, thank you for your wonderful 5-star review for Tenpin Northampton! We are so pleased you had a great experience and enjoyed your time with us. We can't wait to welcome you back again soon! Best wishes - Rosie
Birthday party at Tenpin
We held my daughter's 6th birthday party at Tenpin Northampton and it was brilliant. The staff were great, the kids loved it and it was all so easy. I'd definitely recommend a kids party there!
2026年6月17日
Tenpin - Northampton からの回答
Hi EH, thank you for your wonderful 5-star review! We are so happy to hear that your daughter's birthday party was brilliant and that everyone had a great time. We appreciate your recommendation and we can't wait to welcome you back again in the future! Best wishes - Rosie
Tenpin - Northampton からの回答
Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating and review! We're glad you had fun! We're sorry the burgers weren't great and we'll ensure the feedback is shared for future improvements to be made. We hope to welcome you back soon! Best wishes - Rosie
Pre-booked online
Pre-booked online, Lane was ready for our arrival. Friendly and attentive staff. Food waiting time was no longer than 20-30 minutes.
2026年6月3日
Tenpin - Northampton からの回答
Hi Layla,
Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great experience celebrating my nephew…
Great experience celebrating my nephew birthday , the stuff we're very helpful and kind .
2026年6月10日
Tenpin - Northampton からの回答
Hi Cosmin
Thank you for your wonderful 5-star review! We are so pleased to hear you had a great time celebrating a birthday with us. We hope to see you again soon! Best wishes - Clare
Tenpin - Northampton からの回答
Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating ad review! We're glad you enjoyed your time and we appreciate you leaving us this positive feedback. We hope to see you again soon! Best wishes - Rosie
Great but limited bowling ball availability
It would have been 5 stars but there were no balls available. All the other lanes were being used so it made it really hard to find free balls.
2026年6月6日
Tenpin - Northampton からの回答
Hi Rebecca, thank you for leaving Tenpin Northampton a lovely 4* rating! We appreciate your feedback. We're sorry to hear about the ball availability issue and will address this to improve our service. We hope to see you again in the future! Best wishes - Rosie
Polite customer service from the staff…
Polite customer service from the staff and nice food prepared
2026年6月10日
Tenpin - Northampton からの回答
Hi Sean,
Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
We had a good time 🎊🤪
2026年6月3日
Tenpin - Northampton からの回答
Hi there
We are so glad you had a good time! We appreciate your positive feedback. Hope to see you soon. Best wishes - Clare
Easy to book
Easy to book, good value for money, the fast food is exactly what it is so never expect too much on that score. We all had a great time, a team of 10 of us. Staff were helpful and friendly.
2026年6月3日
Tenpin - Northampton からの回答
Hi there, thank you for leaving Tenpin Northampton a wonderful 4-star review! We are so pleased to hear that your team of ten had a great time and found our staff helpful. We appreciate your feedback and hope to see you again soon! Best wishes - Rosie
It was far too expensive to pay over…
It was far too expensive to pay over £30 for two games of bowling for one adult and one child.
2026年6月3日
Tenpin - Northampton からの回答
Hello Customer 13,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We're sorry our pricing caused disappointment, we offer many deals and offer which makes attending our venue accessible for all budgets. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
A Great few hours
Great few hours, it would have been 5 stars if I could just find a decent ball with holes big enough for my fingers 😂
2026年5月27日
Tenpin - Northampton からの回答
Hi Jamie
We are so glad you enjoyed your time with us! We appreciate your feedback about the bowling balls and will certainly look into it. Hope to see you soon. Best wishes - Clare
We got the bowling and food deal
We got the bowling and food deal. That come with 2 games of bowling for 2 adults and burger n chips and chicken burger n chips. The bowling was really good and enjoyed it but the food!!!! It was the worst food I've tasted in a while. You can taste the cheapness and it's so dry. Was a shame to taste that after having a good bowl.
2026年5月27日
Tenpin - Northampton からの回答
Hi Leon, thank you for leaving feedback for Tenpin Northampton. We are so pleased to hear you enjoyed bowling with us but we are very sorry to hear we dropped the ball with the food. We really appreciate the feedback regarding it and will ensure this is passed on to the team for future improvements. Once again, we are sorry to hear this and we hope to welcome you back soon! Best wishes - Kaylee
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