We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
企業が回答しました
Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... もっと見る
企業が回答しました
I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, 英国
- 0333 034 6100
4.0
ほぼ満足
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not as expected.
I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this then ended up us being rushed towards the end as people were waiting to come onto our lane. Also there really should be air con. It was so hot inside, and this made it an uncomfortable environment due to being active and it being warm.
2026年8月4日
Tenpin - Northampton からの回答
Hello
Thank you for your 3-star review. We are very sorry to hear that your family's bowling experience was impacted by a wait for your lane and feeling rushed. We also sincerely apologise that the heat made your visit uncomfortable. We appreciate you bringing these points to our attention, as your feedback helps us improve. Best wishes - Clare
Great time just a shame about price...
Great time just a shame about price.... no sensible offers.... and it's school summer holidays... probably why it wasn't busy!
2026年8月6日
Tenpin - Northampton からの回答
Hi
We appreciate your feedback and are sorry the pricing impacted your overall experience. We continually review our offers, especially during peak seasons, and will consider your comments as we plan for the future. Best wishes - Clare
Grandparents approval!
Clean space, friendly staff, good burgers. Great value for us as pensioners taking out our grandchildren during school holidays.
2026年7月29日
Tenpin - Northampton からの回答
Hi Anne, thank you so much for this amazing 5* review of Tenpin Northampton! We are delighted you had a great time with your grandchildren. We hope to see you again soon. Best wishes, Jade
Booked online everything went fine
Everything was as planned . Bowling started on time and food came as requested .
2026年7月29日
Tenpin - Northampton からの回答
Hi Shazia
Thank you for the wonderful 5-star review! We're so pleased to hear that your bowling experience went as planned and that your food arrived as requested. We hope to welcome you back again soon! Best wishes - Clare
Easy booking and helpful staff member…
Easy booking and helpful staff member on the phone. Bowling alley was clean and ready for us. Attentive service.
2026年7月29日
Tenpin - Northampton からの回答
Hi Marie
Thank you for your fantastic review! We are so pleased to hear that you found the booking process easy and our staff helpful. It's wonderful that you enjoyed a clean bowling alley and attentive service. We hope to see you again soon! Best wishes - Clare
Tenpin - Northampton からの回答
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great experience and that our team made a positive impression. We hope to see you again very soon! Best wishes - Clare
Game ignored that I had bowled down 9…
Game ignored that I had bowled down 9 pins and would have won the game but it registered the last go which was confusing as it started again major glitches to the gameplay
2026年7月22日
Tenpin - Northampton からの回答
Hello, thank you very much for taking the time to leave a review of Tenpin Northampton! We are very sorry to hear you had some technical issues on your recent visit! We hope this was resolved on the day with one of our team members and we will be sure to pass all of your feedback on! In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Enjoyable bowling experience for the…
Enjoyable bowling experience for the kids, they also enjoyed the food and the staff were great
2026年7月22日
Tenpin - Northampton からの回答
Hi Leighton, thank you so much for the excellent 5* review of Tenpin Northampton! We are really pleased to hear that the kids had a great visit, enjoyed the food and service from staff. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Service was not good people standing…
Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty.
All and all very poor
2026年7月18日
Tenpin - Northampton からの回答
Hello KF,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about your experience with our service and the delay in receiving your drinks. We will pass your comments on to the relevant teams for review and improvement. All the best ~ Laura
Expensive
Expensive
Reception staff forgot to let the kitchen know our order - very disappointed
2026年7月22日
Tenpin - Northampton からの回答
Hello FW,
Thank you for taking the time to rate Tenpin Northampton 2 stars. We truly appreciate you sharing your feedback regarding your recent visit. We are concerned to hear about the issues with your order and the pricing. We are reviewing our procedures to prevent such occurrences. All the best ~ Laura
Affordable Tuesday game
Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !
2026年7月22日
Tenpin - Northampton からの回答
Hello Siobahn,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're glad you enjoyed our affordable Tuesday game and facilities like American pool and arcades. We appreciate your feedback regarding the bowling ball selection and will pass this on to the team. All the best ~ Laura
Great staff attention
The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great experience.
2026年7月18日
Tenpin - Northampton からの回答
Hello MrlmonikheAkpaibor,
Thank you for taking the time to rate Tenpin Northampton 4 stars. We are so happy to hear that our team was eager to help and made your day seamless. It's great to know you enjoyed the food and had a great bowling experience. We hope to see you again soon! All the best ~ Laura
Poor
Staff has no awareness of customer waiting and will chat to eachother whilst you're in a queue,
Food was a waste of money
Bowling was pretty decent
2026年7月17日
Tenpin - Northampton からの回答
Hi there, thank you for taking the time to review Tenpin Northampton! We're glad that you enjoyed the bowling, but we are very sorry to hear that you didn't enjoy the food and that there had been an issue with the customer service. We will pass your feedback on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
The staff were lovely
The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect
2026年7月14日
Tenpin - Northampton からの回答
Hello Anna,
Thank you for your wonderful 5-star review of Tenpin Northampton. We are absolutely thrilled to hear that you had such an amazing time celebrating your 20th birthday with us and that everything was perfect. We hope to see you again soon! All the best ~ Laura
As usual staff friendly and helpful…
As usual staff friendly and helpful Courteous to all and professional in their duties.
2026年7月14日
Tenpin - Northampton からの回答
Hi Jim, thank you for the lovely 5* rating of Tenpin Northampton. It's great to hear you had a great experience and that the team provided friendly and helpful service. We appreciate your kind and positive feedback. Hope to see you again soon for another 5* visit.
Take care,
Kirsty
Poor service
We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!
2026年7月15日
自発的なレビュー
Tenpin - Northampton からの回答
Hello Robert, thank you for taking the time to leave a review of Tenpin Northampton! We are sorry to hear that you were left disappointed with the additional payment required under our concession rate. We will be sure to pass all of your feedback onto the team and we do hope you will still consider visiting us in the future! Best wishes - Mel
All staff were amazing
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
2026年7月11日
Tenpin - Northampton からの回答
Hi Michelle, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that our staff were amazing and that the party food and balloon modeling were enjoyed by the children. We appreciate your kind words and hope to see you again soon!
Take care,
Kirsty
Air con needed in booth/mics didnt work
Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday
2026年7月14日
Tenpin - Northampton からの回答
Hi there, firstly, thank you for your review of Tenpin Northampton. We are very sorry to hear about your recent party experience and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Northampton' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Very nice experience and friendly…
Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool
2026年7月10日
Tenpin - Northampton からの回答
Hi Kene, thank you for your 5* review of Tenpin Northampton! We are so glad to hear that you enjoyed your experience and found our staff friendly, and we appreciate the feedback about the temperature inside the venue. We hope to see you again soon! Best wishes-Leila
Tenpin - Northampton からの回答
Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel
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