Booking process was easy Quiet during the week so plenty of space Food needs improvement very basic, burger buns were dry and tasteless but grandkids enjoyed their chicken nuggets. Overall nice co... もっと見る
企業が回答しました
所在地
所在地を変更10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
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Value for money, Thursday online special, 2 games and burger meal all for £20! Staff at check in very friendly and helpful. It was our first visit and a lovely lad helped us set up the screen. The fo... もっと見る
Enjoyed visit overall. The only slight issue is the quality of the prizes on the amusements the prizes are minimal for the amount of tickets required. Otherwise it’s a 100% experience
Venue great, great pizza - tasted home made and helpful staff on the counter and on the central phone number. Minus 1 star as unable to book online over several days - error message but with phone... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, 英国
- 0333 034 6100
4.6
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Tenpin - Redditch からの回答
Hi Jenny, thank you for leaving Tenpin Redditch a fabulous 4* rating and review! We're glad our team was helpful during your visit, especially when assistance was needed. Thank you for your kind words! We hope to see you again soon! Best wishes - Rosie
Tenpin - Redditch からの回答
Hi Luke
We're so glad your whole family, including your toddler, had a wonderful time! Thank you for sharing your positive experience. Best wishes - Clare
The service was good.
The service was good.
It was easier to book this time, not complicated as before, because I even been charged twice before for one booking.
We are allowed to request for a lane we want.
The place was clean, specially the toilets.
2026年5月12日
Tenpin - Redditch からの回答
Hello Lydia,
Thank you for taking the time to rate Tenpin Redditch 4 stars.
We're so glad to hear your booking experience was easier this time and that you appreciated being able to request a lane. We also appreciate your positive comments about the cleanliness of our facilities, especially the toilets. We look forward to welcoming you back again soon and hope that the next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
It was terrible my kids playing pool…
It was terrible my kids playing pool and takes the balls off them and there money they we get kicked out for asking for our money back “no yoir being banned “
2026年5月16日
自発的なレビュー
Tenpin - Redditch からの回答
Hello Cainan,
Thank you for taking the time to rate Tenpin Redditch 1 star. We are sorry to hear that you have a disappointing experience. If you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the heading review and the name of the venue you visited. All the best ~ Laura
A Good Afternoon out
Staff were helpful and facilties (bowling lanes and interactive dart boards) were well maintained. Prices are reasonable.
2026年5月13日
Tenpin - Redditch からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Redditch. We will pass your lovely comments onto our team. Best Wishes - Kimberley
Tenpin - Redditch からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Redditch. We do hope to see you again very soon. Many Thanks - Kimberley
Absolutely brilliant place
Absolutely brilliant place. Kids love it. Staff there are fantastic as are customer service if you call them. Absolutely faultless.
2026年4月15日
Tenpin - Redditch からの回答
Hi there, thank you for the amazing 5* review for Tenpin Redditch! We're so glad to hear that you enjoy visiting with your family and that our team provide a fantastic service. We will be sure to pass on your kind feedback and we hope to see you again soon! Best wishes - Adelaide
Tenpin - Redditch からの回答
Hello Matthew,
Thank you for taking the time to rate Tenpin Redditch 4 stars. We're glad you enjoyed the atmosphere and found our staff helpful. Thank you for your positive feedback. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Lovely place nice and clean staff was…
Lovely place nice and clean staff was lovely and friendly too
2026年5月6日
Tenpin - Redditch からの回答
Hi Emma,
Thank you for your lovely 5* review at Tenpin Redditch! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly we will ensure this is passed across to the correct team. Best wishes- Steph
Tenpin - Redditch からの回答
Hi Claire. Thank you for rating Tenpin Redditch 5*! We can't wait to welcome you again soon. Best wishes, Jade
Loads of fun and great price offers
Prices on Tuesdays are fantastic, our bowling and drinks were 50% off!
The decor in there is cool and adds to the fun. Redditch has needed something like this for so long. Go and use it!
2026年5月5日
Tenpin - Redditch からの回答
Hi Rhys, thanks for leaving a rating and review for Tenpin Redditch!
We're happy you enjoyed the fantastic Tuesday prices and cool decor! It's great to hear that our venue is a welcome addition to Redditch, and we appreciate your recommendation. Thanks for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Tenpin - Redditch からの回答
Hello Ben,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We're happy to hear that booking was easy and your kids laser tag party went smoothly! Thank you for your positive feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Tenpin - Redditch からの回答
Hi Haxel, thanks for leaving a rating and review for Tenpin Redditch! We're delighted you had a fantastic party! It's great to hear our hosts were amazing. Thank you for your 5-star review; we appreciate it! We hope to see you again soon! Best wishes - Rosie
Visited on April 25th as a birthday…
Visited on April 25th as a birthday treat. Having booked in advance I annoyed that our lane was being used by another party as over spill. I had to search for a member of staff to get us moved. We were there 15 mins before the booking, as requested on the booking email, whilst waiting for our party to arrive a member of staff came over with the food we had ordered. I explained it was too early and we were waiting for others. She just left the food and went to walk off!! I had to get her back to take the food away and explained we would prefer it after the game.
All in all a nice place but the staff etc are just teenagers who are just following a ‘tick box’ step by step on what to do. Which isn’t great when you are paying over £100 for an hours bowling and a few chicken nuggets
2026年4月29日
Tenpin - Redditch からの回答
Hi Sarah
We appreciate you taking the time to share your experience with us. We're sorry to hear your lane wasn't ready and about the food service issues. We'll address your comments with our team. Best wishes - Clare
First time attending
First time attending, bowling was really good had a fab time. The guy behind the bar was so helpful and really pleasant.
2026年4月24日
Tenpin - Redditch からの回答
Hello Louise, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time at our Tenpin in Redditch. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Lots of fun!
James!! He was incredible with the kids, made the experience so much easier and way more fun for them and for me! Highly recommend him and the experience.
2026年4月21日
Tenpin - Redditch からの回答
Hi Julia
We're happy to hear that the kids had fun! We appreciate your recommendation and are so glad the experience was easier and more fun for everyone. Thanks for your feedback! Best wishes - Clare
Tenpin - Redditch からの回答
Hello Joshua,
Thank you for taking the time to rate Tenpin Redditch 5 stars. Thank you for your wonderful five-star rating! We're so glad booking was easy and our staff were polite and helpful to you. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Best Bowling Experience
Lovely friendly staff, including our Host Gem. The lanes are new so the balls don't veer off in a different direction unlike at Rubery location which needs refurbing there lanes. The bowling is fun, but would be nice too see some music videos on the TV's also not just sport! (Suits men!)
Plenty of toilets although they do need more than one hand dryer or other options to dry hands. Arcades games are good, just be nice to have the Zebra horse racing ones back, my girls loved them previously and would go on 3 or 4 times.
Parking is easy in Car Park 1. Would recommend to others especially for parties which we recently attended for a friends party in March and it was a Sat morning but the whole Centre is parties, they do dancing with the party groups to music, ballon animals and the Birthday child recieves a cute pressie. Plus you can bowl as much as you can achieve in 2 hours which was good too!
2026年4月21日
Tenpin - Redditch からの回答
Hi Cheryl
We're happy to hear that you enjoyed your visit and found our staff friendly. We appreciate your feedback about the music videos and hand dryer options. We'll consider your suggestion regarding the Zebra horse racing arcade games. We're glad the party experience was enjoyable! Best wishes - Clare
Amazing value for money
2026年4月21日
Tenpin - Redditch からの回答
Hello Justin,
Thank you for taking the time to rate Tenpin Redditch 5 stars. We're happy to hear that you feel you received amazing value for the money. Thank you for your positive feedback and hope to welcome you back again soon. All the best ~ Laura
Been a few times bowling really good
Been a few times bowling really good, my daughter had a birthday there and loved it x
2026年4月15日
Tenpin - Redditch からの回答
Hi, thank you for the lovely 5* rating of Tenpin Redditch. It's great to hear you have enjoyed your recent visits to Tenpin and that your daughter had a great time celebrating her birthday! Hope to see you again soon!
Take care,
Kirsty
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