Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... もっと見る
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We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... もっと見る
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Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, 英国
- 0333 034 6100
4.3
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very busy but no problems
We went on a Saturday and it was extremely busy, however that said, it was very well managed in there and the staff were attentive
2026年6月10日
Tenpin - Southport からの回答
Hi Emma,
Thank you for your fantastic 5* review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Southport からの回答
Hello Lea-Marie
Thank you for taking the time to rate Tenpin Southport 5 stars.
We are delighted to hear that the venue was clean and tidy, that the staff were friendly and that you found our pricing reasonable. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Tenpin - Southport からの回答
Hello Nicky, what a wonderful 5* review of Tenpin Southport! We are delighted you had a great time, found our booking process easy and staff friendly! We hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Southport からの回答
Hi there
We are so glad you enjoyed your time with us! Thank you for your kind words. Best wishes - Clare
Overall a good experience however there…
Overall a good experience however there was no cutlery given with the food. The bowling balls were getting stuck at the end and the screen crashed a few times
2026年6月3日
Tenpin - Southport からの回答
Hello Marie,
Thank you for taking the time to rate Tenpin Southport 4 stars. We are sorry to hear about the missing cutlery and the issues with the bowling equipment. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best. ~ Laura
Good fun and friendly staff
2026年6月1日
Tenpin - Southport からの回答
Hi Ian,
Thank you for fantastic 5* review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly at the venue and we look forward to welcoming you back again very soon! Best wishes- Steph
Had issues with bowling balls getting…
Had issues with bowling balls getting stuck and finding staff to fix issue.
Would have liked to have paid an hourly rate instead of a per game rate
And temperature in there is warm needs looking at air con etc
2026年6月3日
Tenpin - Southport からの回答
Hello Ian, Thank you for taking your time to leave us some feedback. We are sorry to hear that you had issues during your stay with us. We will pass your comments onto our team regarding your game suggestion! We will also pass your comments on regarding the temperature within our facilities. We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Southport からの回答
Hi Ankur, thank you for the fabulous 5* review for Tenpin Southport! We are thrilled to hear that you had an excellent birthday party celebration, and we look forward to seeing you again soon! Best wishes - Adelaide
Good venue
Good venue, layout allows for multi-purpose entertainment and large groups can be catered for. Cleaning standards appeared good and we took part in 3 games of bowling which was adequately setup and offers an element of comfort and privacy where there is padded seating benches and a plexiglass screen divider between the neighboring lanes. Drinks perhaps a little pricey but convenient to have the food and drink available under one roof.
2026年5月25日
Tenpin - Southport からの回答
Hi Chris, thanks for leaving a rating and review for Tenpin Southport! We appreciate you sharing your feedback and glad you enjoyed the venue. We'll ensure that your comments regarding the pricing are passed on to the correct teams for future improvements to be made. Thanks for your time and we hope to see you again soon! Best wishes, Jade
Absolute great
2026年4月29日
Tenpin - Southport からの回答
Hi Nick, what a fantastic 5* review of Tenpin Southport! We are thrilled you had such a brilliant time and we can't wait to see you again soon! Best wishes - Mel
Rundown.
Balls were damaged. Lane bumpers didn't work and burger buns were stale but the kids had fun.
2026年5月26日
Tenpin - Southport からの回答
Hi Mickael
We appreciate your feedback. We're sorry to hear about the damaged balls, bumper issues, and stale buns. We will address these concerns. Best wishes - Clare
Great place to bowl!
Friendly and professional staff and a great bowling experience! Highly recommended!!
2026年5月21日
Tenpin - Southport からの回答
Hi Josh, thanks for leaving Tenpin Southport a rating and review! We are so glad you had a great bowling experience and found our staff friendly and professional. We truly appreciate your high recommendation and can't wait to welcome you back again soon! Best wishes - Rosie
Lane 4 - lots of ball drift. Lane felt warped.
We were using lane 4. All of the participants thought the lane was poor. Bowls drifted quite substantially to the left or right. It really impacted the enjoyment of the game for everyone.
This drift had a significant impact regardless of how fast you bowled.
2026年5月24日
Tenpin - Southport からの回答
Hello
We appreciate you bringing this lane issue to our attention. We are sorry your game was impacted by the drift and will have our team inspect lane 4 to correct any issues. Best wishes - Clare
Tenpin - Southport からの回答
Hi Yazz, thank you for rating Tenpin Southport 5*! We're so happy to receive this great feedback regarding staff. We hope to see you again soon for another 5* experience! Best wishes, Jade
Brilliant service
Brilliant service, all staff helpful and on hand to deal with everything.
2026年5月13日
Tenpin - Southport からの回答
Hi kirstie
Thank you for your wonderful 5-star review! We are so pleased to hear our team provided brilliant service and were helpful. We appreciate your feedback. Best wishes - Clare
Fantastic attention to detail!
We thought everyone involved with the party was so kind and helpful and went out of their way to ensure all the children had a great time. Would highly recommend!
2026年5月9日
Tenpin - Southport からの回答
Hello Jessica, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a fantastic time at our Tenpin in Southport. We are so pleased to hear that all the children enjoyed the activity. We do hope to see you again soon. Best Wishes - Kimberley
Great place ,lots To do nice food and…
Great place ,lots To do nice food and the kids loved it.
2026年5月13日
Tenpin - Southport からの回答
Hi Thompson, thank you for the 5* review for Tenpin Southport! It's lovely to hear that you had a great time with your family and that you enjoyed the activities and food. We can't wait to see you back again soon! Best wishes - Adelaide
Staff are very helpful
2026年5月3日
Tenpin - Southport からの回答
Hi Rosalyn, thank you for rating Tenpin Southport 4*! We are delighted you received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Southport からの回答
Hi Kathleen, what a wonderful 5* review of Tenpin Southport! We are really pleased to hear you had such a fun visit and found our team really helpful and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Slow services and rushed off our lane!
We had our 6 year old niece with us for our 1 year olds birthday. The bowling was great fun. Sadly we ordered food that took ages to come and the drinks never arrived. When we asked staff they said the orders weren’t coming through/printing from the app. Our game finished but we were still eating and drinking. Next thing a family arrived they had been put on our lane so we had to move! Very poor service when several other lanes were free - it is not like it was busy. We had to rush and it ruined the experience in all honesty. We are unlikely to return as a result.
2026年5月6日
Tenpin - Southport からの回答
Hi Kirsty, thank you for leaving feedback for Tenpin Southport. While we are glad you all enjoyed the bowling, we are very sorry to hear about the rest of your visit and that you felt rushed off the lanes as a result. We would like to look into this further for you, so please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Southport' along with any other details not included here. Once again, we are sorry to hear this and we hope you might consider visiting us again another time. Best wishes - Kaylee
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