Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... もっと見る
企業が回答しました
Lane was ready when we got there, no waiting around, staff were friendly and responsive, there was a slightly longer delay for food but it was starting to get busy so I understand that
企業が回答しました
Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, 英国
- 0333 034 6100
4.3
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt and knowledgable staff
2025年12月22日
Tenpin - Swindon からの回答
Hi Oliver
Thanks for taking the time to leave a wonderful 5* rating and review for Tenpin Swindon. We are happy to hear that the team looked after you well during your visit and hope to see you soon. Best wishes - Clare
Tenpin - Swindon からの回答
Hi Philippa,
Thank you for your amazing 5* review at Swindon Tenpin! We are delighted you've had such a great time whilst on your recent visit to us, it's great to see you found the staff friendly and helpful, We will pass this across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph
Swindon COVID area... avoid
I honestly don’t know how they managed to make tenpin bowling feel this miserable, but they pulled it off. The place has been “refurbished,” which apparently means cramming in massive seating structures that completely block your view of the lanes and everyone playing around you. Bowling is meant to be social. You watch, you cheer, you interact, not sit boxed in like you’re waiting at an airport gate.To make it worse, the seating areas are divided by huge plastic screens, even between people sitting at the same table. It looks and feels like leftover COVID-era social distancing that no one bothered to remove. Instead of feeling lively or fun, the whole place is claustrophobic, sterile, and awkward. You’re isolated from your own group and totally cut off from the atmosphere of the lanes. The layout kills the vibe completely. You can’t see what’s happening around you, you can’t easily interact with other players, and the plastic barriers just scream “temporary fix” rather than thoughtful design. For a venue that’s supposed to be about fun, noise, and energy, this feels cold, cramped, and uncomfortable. If you’re refurbishing a bowling alley, maybe don’t turn it into a maze of plastic walls and oversized seating that makes everyone feel separated and boxed in. Huge downgrade. Pass for me until... maybe forever.
P.s. After reply from Tenpin you made it even worse. I’d appreciate it if my name were spelled correctly (Tomasz). Now its "-1"star...
2025年12月22日
Tenpin - Swindon からの回答
Hi Thomas,
Thank you for your 1* review at Tenpin Swindon! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further, please email customer.feeback@tenpin.co.uk- Best wishes- Steph
Tenpin - Swindon からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such an amazing time whilst on your recent visit to us and found the venue to be of great value. We hope to welcome you back again very soon and hope you have a lovely Christmas! Best wishes- Steph
Tenpin - Swindon からの回答
Hello there, thank you for taking your time to leave us a wonderful 5* review! We are so pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
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