Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ou... もっと見る
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所在地
所在地を変更Trinity Walk, WF1 1QS Wakefield, England, GB
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First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games.... もっと見る
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Great experience and good value for money. Booked the deal with a children’s meal included which was great 👍🏻. Wasn’t too busy at all so felt relaxed and not having to shout to have a conversation.... もっと見る
企業が回答しました
Totally brilliant experience after 3 visits. Staff so helpful. Exceptionally clean facilities and arcade prices reasonable. Air hockey,pool ,table tennis great time fillers,fun and reasonable. Boys... もっと見る
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企業情報
当該企業による記述
Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.
連絡先
Trinity Walk, WF1 1QS, Wakefield, England, 英国
4.2
ほぼ満足
86件のレビュー
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Tenpin - Wakefield からの回答
Hi Lisa, thank you for your 5* review of Tenpin Wakefield! This is what we like to hear and we look forward to welcoming you back again soon! Best wishes-Leila
Burnt pizza and didnt get a refund …
Burnt pizza and didnt get a refund on one game of bowling but Jack was very nice
2026年8月20日
Tenpin - Wakefield からの回答
Hi John, thank you for taking the time to leave a review of Tenpin Wakefield! We are very sorry to hear of your recent experience. Your feedback is extremely important to us and so please be assured all will be shared with the appropriate team for future improvements! In the meantime, we are pleased to hear your received excellent customer service from Jack and we do hope you will still consider visiting us again in the future! Best wishes - Mel
This was our first visit to the…
This was our first visit to the Wakefield bowling alley. It was way too warm, the aircon did not seem to be working. I personally do not like the bowling area. I like to have my own kind of booth. Yes I would go again. But my first choice would be your Dewsbury site. It just seems far nicer
2026年8月20日
Tenpin - Wakefield からの回答
Hi Nicholas, thank you for leaving a 4* review of Tenpin Wakefield! We appreciate your honest feedback regarding the branch and we look forward to welcoming you back again soon, whether that be Dewsbury or Wakefield! Best wishes-Leila
Nice but too hot!
Really nice in there, although expensive! Lanes were quite short, but everything is nice and new. Seating areas for the lanes are quite small so it does feel like you’re very close to the people either side of you. It was also far too warm.
2026年8月20日
Tenpin - Wakefield からの回答
Hi Imogen, thank you for leaving a review of Tenpin Wakefield. We're so glad to hear that you enjoyed the look of our new venue and we also appreciate the feedback regarding the pricing, seating areas, and temperature inside the venue. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
It was the first time I had been there…
It was the first time I had been there and will definitely be going again, my family and I loved it..
2026年8月12日
Tenpin - Wakefield からの回答
Hi Lesley, thank you for your wonderful 5-star review of Tenpin Wakefield! We are so happy to hear that you and your family loved your first visit with us and we look forward to welcoming you all back again very soon! Best wishes - Mel
Lovely place to visit go bowling
Lovely place to visit go bowling. La,zer tag and Escape room very enjoyable time with family and friends. Staff were friendly and helpful
2026年8月7日
Tenpin - Wakefield からの回答
Hi Michael, thank you for the 5* review for Tenpin Wakefield! We're so pleased to hear that you had a great time with family and friends and that you enjoyed our fun activities. We can't wait to see you again soon! Best wishes - Adelaide
First visit
The game of bowls was great. The only downside of our visit was the wait at check-in (even though we'd booked online) as there was only one member of staff.
2026年8月7日
Tenpin - Wakefield からの回答
Hello Gerbera,
Thank you for taking the time to rate Tenpin Wakefield 4 stars. We're glad you enjoyed your game at our newest venue. We apologize for the extended wait at check-in, even with an online booking, due to staffing. Your feedback is valuable and will be shared for improvements. All the best ~ Laura
Easy booking process
Easy booking process, Friendly staff and great facilities. Had a fun evening with a good midweek deal for a family of four. Enjoyed the bowling and the interactive darts. Will definitely return.
2026年8月12日
Tenpin - Wakefield からの回答
Hello Donna,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We're so pleased to hear that you found the booking process easy, enjoyed our facilities, and had a fun evening with your family, especially the bowling and interactive darts. We look forward to welcoming you back again soon! All the best ~ Laura
The staff are friendly and amazing
The staff are friendly and amazing. Areas are spotlessly clean. Food was of great quality and served very quickly and I did order loads of chicken baskets. Prices are okay but feel in some areas, on some games, could be checked. Wasn't that busy but it was a Sunday night. Overall, I will definitely be going back to play more bowling, table tennis and pool.
2026年8月12日
Tenpin - Wakefield からの回答
Hello Greg,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We're so pleased to hear you enjoyed your visit, especially the friendly staff, clean areas, and the great quality of our food. We appreciate your feedback regarding game pricing and will certainly take it into consideration. We look forward to welcoming you back for more bowling, table tennis, and pool! All the best ~ Laura
Great experience and good value for…
Great experience and good value for money. Booked the deal with a children’s meal included which was great 👍🏻. Wasn’t too busy at all so felt relaxed and not having to shout to have a conversation. Everything looked clean and tidy and we even won on the claw machines in the arcades after bowling. Would return and recommend to others
2026年8月12日
Tenpin - Wakefield からの回答
Hello Kelly,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear you had such a great experience and enjoyed the value for money, especially with the children's meal. It's wonderful that you felt relaxed and even had some luck on the claw machines! We look forward to welcoming you back again soon. All the best ~ Laura
Excellent new venue in Wakefield
Good offer - very clean - food was good - kids enjoyed the afternoon - helpful staff
2026年8月6日
Tenpin - Wakefield からの回答
Hello Janet,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so happy to hear you enjoyed your visit! It's wonderful that you found our venue clean, the food good, and our staff helpful. We're especially glad the kids had a great afternoon! All the best ~ Laura
Family bowling session
Took the family for a session of bowling. 4adults and 3 kids . Had a great time everyone had a ball ! Ordered a food deal and it was very good and brought to our table . Excellent staff and facilities we will definitely go there again
2026年8月6日
Tenpin - Wakefield からの回答
Hi Derek, thank you for the 5* review for Tenpin Wakefield! We're so pleased to hear that you had a great time with your family and that you enjoyed the bowling and the food deal. We look forward to welcoming you back again soon! Best wishes - Adelaide
Tenpin - Wakefield からの回答
Hi Dorcas
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff nice, the booking process easy, and enjoyed your pizza. We look forward to welcoming you back again soon! Best wishes - Clare
Very very very rude staff and drinks…
Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ourselves near the end of our first game - and there were six of us with a couple of young kids, so we weren't going fast!
2026年8月6日
Tenpin - Wakefield からの回答
Hello
We are very sorry to hear about your experience with our staff and the significant delay in receiving your drinks. This is certainly not the service we aim to provide, especially when you have young children with you. Your feedback is important and will be shared with the team for improvements. Best wishes - Clare
Booked online
Booked online, only to find that for Laser Tag the online price is 300% more than walk in price! Questioned this with staff, they couldn't belive it.
2026年8月4日
Tenpin - Wakefield からの回答
Hi Stephen, firstly, thank you for leaving a review of Tenpin Wakefield. We are very sorry to hear about the issues you had with the pricing. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Wakefield' for somebody to contact you regarding this. Best wishes-Leila
Really good staff helpful and such a…
Really good staff helpful and such a great place for the kids to enjoy
2026年8月6日
Tenpin - Wakefield からの回答
Hi Gemma, thank you for your 5* review of Tenpin Wakefield! We're so glad to hear how helpful you found our staff and how much fun the children had. See you again soon! Best wishes-Leila
First time visiting the new Tenpin in…
First time visiting the new Tenpin in Wakefield with my Daughter and it was brilliant! Thought everything was well thought out and loads of room to walk about in between different games, also the staff was great too
2026年7月29日
Tenpin - Wakefield からの回答
Hi John
Thank you for your fantastic 5-star review! We're so happy to hear that your first visit to our new Wakefield location with your daughter was brilliant. It's wonderful that you found everything well thought out and enjoyed the spaciousness, as well as the great staff. We hope to see you both again soon! Best wishes - Clare
Great facility
First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games. Had some gift vouchers to use but the online booking system doesn’t accept gift vouchers, so I had to phone to book our lane - luckily there was no fee for our booking. Enjoyable bowling experience - would recommend. Would be even better if parking in Trinity Walk was free with a tenpin booking.
2026年8月6日
Tenpin - Wakefield からの回答
Hi Alison, thank you for the 5* rating of Tenpin Wakefield. We're so pleased to hear you enjoyed your first visit to our new facility and were impressed with the amenities. We hope to welcome you back again soon for another enjoyable bowling experience!
Take care,
Kirsty
Really had a good time at the brand…
Really had a good time at the brand spanking new Tenpin in Wakefield. It's really what the area needed and was great bowling with undamaged bowling balls and bowling isles.
2026年8月6日
Tenpin - Wakefield からの回答
Hi Tariq, thank you so much for the 5* rating of Tenpin Wakefield. We're so happy to hear that you had a really good time. We hope to welcome you back again very soon for more fun!
Take care,
Kirsty
We were disappointed with our visit
We were disappointed with our visit. During one of our games, the scoring system stopped responding, which meant we had to wait for a member of staff to come over and eventually move us to another lane. As we had only booked a one-hour slot, this ate into our playing time.
Initially, we weren’t given the lost time back, so I had to go and ask for our session to be extended. Unfortunately, the staff didn’t seem particularly attentive, and having to find someone and explain the situation again wasted even more of our allocated time.
Overall, the experience felt rushed and poorly managed. Based on our visit, I wouldn’t recommend booking just a one-hour slot, as any technical issue or delay significantly reduces the amount of time you actually get to play.
2026年8月6日
Tenpin - Wakefield からの回答
Hello
Thank you for taking the time to share your feedback regarding your recent visit. We are very sorry to hear about the technical issues with the scoring system and the impact it had on your playing time. We also regret that our team's attentiveness did not meet your expectations, leading to further frustration. We will review our procedures to ensure a smoother experience for all our guests. If you would like to speak to us about your experience, please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Wakefield". We can then reach out to you directly. Best wishes - Clare
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