We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us.... もっと見る
企業が回答しました
Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.
企業が回答しました
Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, 英国
- 0333 034 6100
4.2
ほぼ満足
316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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It was all a bit drawn out and tiring
2026年5月20日
Tenpin - Warrington からの回答
Hi Yameen, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry your visit was not as enjoyable as we would have liked! We do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes - Mel
Absolutely brilliant place since the…
Absolutely brilliant place since the renovation, it has EVERYTHING you need. Me and my 3 kids had a blast.
2026年4月15日
Tenpin - Warrington からの回答
Hi Bazz, thank you for the 5* review for Tenpin Warrington! We're thrilled to hear that you enjoyed the renovations and that you had a great visit with your family. We look forward to seeing you again soon! Best wishes - Adelaide
I go bowling nearly every week with my…
I go bowling nearly every week with my work friends.
The staff are very helpful.
The atmosphere is great for a fun evening or day time get together.
2026年5月13日
Tenpin - Warrington からの回答
Hi Amanda, thank you for the lovely 5* review for Tenpin Warrington! We're so glad to hear that you enjoy visiting with your friends and that our team provide a helpful service. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great choice of activities
Great choice of activities, bought our grandchildren to soft play and impressed with it. Toilets were clean
2026年5月13日
Tenpin - Warrington からの回答
Hello Mrs Elaine Snape,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you were impressed with the soft play and that your grandchildren enjoyed the activities. We're also happy the toilets were clean. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great value
Easy booking process. Didn't have to wait long to check in once there. Great value for money
2026年5月13日
Tenpin - Warrington からの回答
Hi Bridie
We're happy to hear that you found our booking process easy and check-in quick! We appreciate your feedback and are so glad you feel you received great value for your money. Best wishes - Clare
Good fun nice place
2026年5月13日
Tenpin - Warrington からの回答
Hi Dean
We appreciate you taking the time to share your positive experience; we are so happy you enjoyed your visit to our place! Best wishes - Clare
Great facilities but staff need more training
Facilities were great, we enjoyed the bowling and the soft play area. Staff member seemed unsure of offers and pricing and our drinks also took 25 minutes to arrive.
2026年5月11日
Tenpin - Warrington からの回答
Hi Lauren
We're glad you enjoyed the bowling and soft play. We're sorry the service and pricing information were unclear and for the delay with your drinks. We'll address this to improve. Best wishes - Clare
Tenpin - Warrington からの回答
Hello Paul,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're glad you enjoyed your experience bowling, drinking, and dining with us. Thank you for your positive feedback; we appreciate it. All the best ~ Laura
Sorry…service was slow getting my…
Sorry…service was slow getting my booking up, slow for drinks and then incorrect. Lane kept breaking. Overall pretty rubbish really!
2026年5月13日
Tenpin - Warrington からの回答
Hi Vicky
We regret the slow service and lane issues you experienced. We'll review our booking and drinks service, and lane maintenance to improve our guest experience. We hope you will visit again in the future. Best wishes - Clare
We love the new layout and the soft…
We love the new layout and the soft play was a great addition?
2026年5月6日
Tenpin - Warrington からの回答
Hi Hannah, thank you for taking the time to leave a brilliant 5* review of Tenpin Warrington! We are so pleased you love our new look and fab new soft play area and we can't wait to welcome you back again soon! Best wishes - Mel
Great service
Love the place friendly service from staff and lovely customers. Easy to book and lovely environment
2026年5月6日
Tenpin - Warrington からの回答
Hello McKenzie, what a brilliant 5* review of Tenpin Warrington! We are really happy to hear you had a fab time with us and found our booking process easy to use and we very much look forward to welcoming you back again soon! Best wishes - Mel
Loving tenpin
We love it here at ten pin, my child and I go regularly, reasonably priced and lots more to do now, since the refurb
2026年5月2日
Tenpin - Warrington からの回答
Hi Sarah, thanks for leaving Tenpin Warrington a wonderful 5* rating. We are thrilled to hear you and your child always enjoy your visits to us and that you get to take advantage of everything we have to offer. We hope to welcome you back again soon! Best wishes - Kaylee
Everything was lovely
Everything was lovely, my daughter had a beautiful birthday party with you guys!!!! Thank you!!!!
2026年5月6日
Tenpin - Warrington からの回答
Hi Mirela, thank you for the fab 5* review for Tenpin Warrington! We're delighted to hear that you had a lovely celebration for your daughter's birthday, and we will be sure to pass your kind feedback to our team. We hope to see you again soon! Best wishes - Adelaide
Great atmosphere
Great atmosphere, lots of choice of activities arcade have a great selection of machines.
2026年5月6日
Tenpin - Warrington からの回答
Hi Steph, thanks for leaving Tenpin Warrington a fabulous 5* rating and review! We're glad you enjoyed the great atmosphere and the wide selection of arcade machines. Thank you for your positive feedback; we appreciate it greatly! We hope to see you again soon! Best wishes - Rosie
Couldnt log in to the interactive darts…
Couldnt log in to the interactive darts by the time i queued up to ask for help only had 15mins left. Waste of time and money
2026年5月6日
Tenpin - Warrington からの回答
Hello DBe,
Thank you for taking the time to rate Tenpin Warrington 1 star. We regret you had trouble logging in and the limited time to get assistance. We appreciate your feedback and will look into how to improve the experience. We hope that your next experience is a 5 star one. All the best ~ Laura
Great interactive darts and bowling
Great interactive darts and bowling. Check in was easy and everything ran to time. Only slight negative was the tables in the food and drink area were not cleared or wiped down from previous visitors. It was a busy day though but would have been nice to find a clean table.
2026年5月6日
Tenpin - Warrington からの回答
Hello H Gerrard,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad you enjoyed the darts and bowling and that check-in was easy. We're sorry the tables weren't clean. We'll share your feedback with our team. We hope to see you again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Warrington Tenpin had a disappointing…
Warrington Tenpin had a disappointing experience during my recent visit. The customer service was quite poor, as there was only one person at the bar, leading to long wait times for our food and drinks ordered to the lane. When we went to inquire about our order, we found our drinks sitting on the bar, with staff claiming they were unable to deliver them due to a lack of staff.
This is not the first time I’ve encountered this issue; every visit seems to have the same staffing problems. If you’re unable to provide proper service, perhaps it’s best not to offer it at all.
Additionally, I faced a serious concern with my son, who is a Type 1 diabetic and was experiencing low blood sugar. Getting assistance for him was difficult, and the two senior staff members we interacted with were not welcoming and lacked people skills.
I hope the management addresses these issues to improve the customer experience in the future.
2026年5月4日
自発的なレビュー
Tenpin - Warrington からの回答
Hi, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your recent experience and the issues that you were faced with. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
Terrible service today
Terrible service today , only two on the bar and was ordering from the lanes and never received drinks on many occasions . After waiting for a coffee for 30 minutes I walked to the bar it was on the side probably cold . The young dark haired girl was polite about it and apologised but the older girl with blonde hair pulled a face when I asked for a refund . Food was awful too . It’s such a shame all that money has been spent to do up the place to have rude staff that kill the atmosphere . I will be avoiding !
2026年5月4日
自発的なレビュー
Tenpin - Warrington からの回答
Hi Aimee, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry you encountered slow bar service and issues with your order. We appreciate your honest feedback and we will ensure this is passed on to the correct team for future improvement. We do hope you will give us another chance in the future!
Take care,
Kirsty
Long wait for food and lane wasnt clean
2026年4月29日
Tenpin - Warrington からの回答
Hi Alfie, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear that wait times for food were longer than usual and that the lane had not been cleaned. Your feedback is important to us and we will ensure this is passed on to the correct team, for future improvements. Hope to see you again for a much better experience.
Take care,
Kirsty
Great venue, Bad food
Great venue, great fun for everyone but the food was diabolical ! Such a shame, food was cold, very dry, certainly not as advertised, all condiments were missing (salad, sauce, cheese for burgers etc) cost a fortune too, 3 adults and 8 teenagers for a birthday, would definitely visit again for the activities but certainly won’t eat there again
2026年4月29日
Tenpin - Warrington からの回答
Hello Angie,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're sorry the food didn't meet expectations; we'll address the coldness, dryness, missing items, and cost. We appreciate your feedback and hope to provide a better dining experience in the future. All the best ~ Laura
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