Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... もっと見る
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The bowling lanes were empty bar one, a big family with a couple children under 10. They placed us next to this family with 21 other lanes FREE. The children consistently came into our booth, almo... もっと見る
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Karlie our party host made sure everything went smoothly and we had everything we needed! 10/10 will be recommending to other parents looking at birthday parties
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Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, 英国
- 0333 034 6100
4.2
ほぼ満足
112件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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It was so so so hot in the place we…
It was so so so hot in the place we couldn’t wait to get out, we were sweating like mad.
Other than that, had a great time, staff were brilliant
2026年7月29日
Tenpin - Worcester からの回答
Hi there, thank you for leaving a 3* review of Tenpin Worcester. It's wonderful to hear how much of a great time you had and how brilliant you found our staff. However, we are very sorry to hear about the issues with the temperature inside the venue and we will ensure that this is passed across to the relevant team for future improvements to be made. Best wishes-Leila
Good deal for younger children
Good deal for younger children. They had fun and provided food
2026年7月24日
Tenpin - Worcester からの回答
Hi Matthew
We're so glad to hear that the younger children had a fun time and that you appreciated the food provided. Thank you for your wonderful 5-star review! Best wishes - Clare
Staff where very friendly and helpful…
Staff where very friendly and helpful place looks really clean and food was nice
2026年7月22日
Tenpin - Worcester からの回答
Hi Carl, thank you for the wonderful 5* review for Tenpin Worcester! We're thrilled to hear that you enjoyed the food, the venue, and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Great birthday…
Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,there was also a good selection of other arcade games and multiple pool tables which kept them entertained. Everyone left happy
2026年7月7日
Tenpin - Worcester からの回答
Hi Julia, thank you for the amazing 5* rating of Tenpin Worcester. We're pleased to hear your daughter had a lovely time celebrating her birthday with friends. It's also great to hear that the food was enjoyed and that the team provided helpful and great service. Your kind feedback is greatly appreciated!
Take care,
Kirsty
No common sense when placing you in…
No common sense when placing you in your lane. 22 lanes, 1 being used and we get placed next to the ONLY lane with people at and it was a big family. kids came into our booth, almost knocked our drinks over AND THEN i ordered a raspberry woowoo pitcher and it didnt even fill both glasses £15.50 for a PITCHER of ice. Over £47 spent there and not one positive thing to say. usually theyre really good but this was disappointing & a waste of money. I couldnt go ask for a refund as i didnt feel in the right state of mind to stay ‘calm and collected’ about it. Im unsure if i can still ask for a refund or not.
2026年7月21日
自発的なレビュー
Tenpin - Worcester からの回答
Hi there, thank you for taking the time to write a review for Tenpin Worcester! We are very sorry to hear that your recent experience was not as enjoyable as we'd have hoped, that you didn't enjoy the cocktails, and for any disappointment caused with the lane assignment. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
No common sense.
The bowling lanes were empty bar one, a big family with a couple children under 10. They placed us next to this family with 21 other lanes FREE.
The children consistently came into our booth, almost knocked our drinks over which i understand was up to the parents to control the kids but it wouldn’t have happened if they placed us in another lane. The raspberry woo woo pitcher didnt even fill the 2 glasses as it was just ICE!! £47 all together and honestly debating going to the other location next time. £15.50 for a pitcher of ice was ridiculous, the mass amount of free lanes and being placed to the only other people playing was a joke. Was so fed up didnt even bother asking for a refund. Dont get the pitchers unless its the pepsi ones because you’ll waste your money on ice. Wouldnt recommend.
2026年7月21日
Tenpin - Worcester からの回答
Hello there, First off thanks for sharing your feedback. We are really sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on so improvements can be made. We hope you will consider visiting us again soon. Best wishes, Jade
Karlie our party host made sure…
Karlie our party host made sure everything went smoothly and we had everything we needed! 10/10 will be recommending to other parents looking at birthday parties
2026年7月14日
Tenpin - Worcester からの回答
Hi Jessica, than you very much for the wonderful 5* review of Tenpin Worcester! We are so pleased you had the best time celebrating a birthday and received excellent customer service! We will be sure to pass your lovely feedback on and we can't wait to welcome you back again soon! Best wishes - Mel
We called customer services HQ…
We called customer services HQ specifically to ask if the venue had air conditioning as my daughter was 38 weeks pregnant and really struggling with the heat, that we were looking for something to do in the cool. They advised the venue did have A/C and it wouldn’t be a problem. We arrived at the bowling alley, it was over 37 degrees inside, there was no A/C at all. It wasn’t even that it was faulty, there was none. We tried to play the games but it wasn’t horrendous even for the non pregnant people in our party. Shame the staff tried to help but bringing jugs of ice water but we felt bad they were having to work harder in the heat to try to help us. It wasn’t fair on them either so we left having not completed our booked games. The staff locally really did try but they all looked to be struggling too. Poor environment for guests and poor working conditions for the staff
2026年7月8日
Tenpin - Worcester からの回答
Hi Emma, thank you for taking the time to write a review for Tenpin Worcester! We are very sorry that there had been confusion with air conditioning being available, that the venue had been too hot and that this had impacted your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
it was great to see everyone
2026年7月7日
Tenpin - Worcester からの回答
Hey Malakai, thank you for the amazing 5* rating of Tenpin Worcester. We are so pleased to hear you enjoyed your visit and had a great time seeing everyone. We hope to welcome you back again very soon for more fun.
Take care,
Kirsty
Unfortunately the place was far too hot…
Unfortunately the place was far too hot and my family and I were quite uncomfortable the whole time.
The food menu was very basic and when the food arrived, to be honest I wished we had t bothered. The kids were ok with it because they were hungry.
2026年7月7日
Tenpin - Worcester からの回答
Hey Jeanette, thank you for taking the time to leave a review of Tenpin Worcester. We're sorry to hear that your visit did not meet expectations. Your feedback is important to us and we will ensure this is passed on for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Great night out
Me and my partner went for the first time in almost 20 years and had a great time, everywhere was clean, staff were friendly and lots of different things to do, reasonably priced as well 🙂
2026年7月7日
Tenpin - Worcester からの回答
Hi Sophie, thank you so much for the lovely 5* review of Tenpin Worcester! We are so pleased yourself and your husband had a great time bowling after 20yrs! and we hope you will continue to visit us for more bowling fun! Best wishes - Mel
Really helpful staff.
Really helpful staff.
The kids party packages are the best!
Absolutely worth every penny.
2026年6月27日
Tenpin - Worcester からの回答
Hi Ash, thank you so much for taking the time to leave a rating and review for Tenpin Worcester! We are so pleased to receive these amazing comments regarding our party packages and the service from our staff! We can't wait to welcome you again soon and thanks again! Best wishes, Jade
Tenpin - Worcester からの回答
Hi Lorraine, thank you so much for the fabulous 5* review of Tenpin Worcester! We are really pleased to hear this lovely feedback on our staff. We will be sure to pass your comments on. Best wishes, Jade
Great experience overall
Great experience overall, bowling set-up excellent, just might consider the temperature on the lanes, very hot, made playing uncomfortable, perhaps air conditioning installation given the hotter summers now
2026年7月1日
Tenpin - Worcester からの回答
Hi John, thank you for your 4* review of Tenpin Worcester! We are so happy to hear that you had a great experience and enjoyed the bowling set-up. We also appreciate your honest feedback about the temperature on the lanes and will pass this across to the relevant team for future improvements. We hope to see you again soon! Best wishes-Leila
Tenpin - Worcester からの回答
Hello Olga,
Thank you for your wonderful 5-star review of Tenpin Worcester! We are so pleased to hear that the birthday party was a success and that you found our staff helpful and kind. We appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura
Great venue
Great venue
The only criticism I can give is perhaps the lack of staff behind the bar as it took quite a while to get a drink.
2026年7月1日
Tenpin - Worcester からの回答
Hi Ellis, thank you for the review of Tenpin Worcester! We are delighted you had a great time and we appreciate all of your feedback which we will be certain to pass onto the team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Worcester からの回答
Hi there, thank you for taking the time to review Tenpin Worcester! We're very sorry that you had found the venue to be too hot. We will ensure your feedback is passed to the correct team to be looked into. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Worcester からの回答
Hello, thank you so much for the brilliant 5* review of Tenpin Worcester! We are so pleased you had such a great evening with us and we can't wait to see you again soon! Best wishes - Mel
Birthday treat
Our visit was for a friends birthday. Staff were welcoming,the place was clean and tidy and I booked on line
2026年6月13日
Tenpin - Worcester からの回答
Hello there, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Worcester, celebrating your friends birthday. We do hope to see you again very soon. Many Thanks - Kimberley
Organised & location
2026年6月17日
Tenpin - Worcester からの回答
Hello Julie, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
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