Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now... もっと見る
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Really enjoyed it atmosphere and staff were lovely and very friendly and helpful definitely will go again
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Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, 英国
- 0333 034 6100
4.2
ほぼ満足
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Bowling was great, age verification not so great.
Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in English. She said initially that she couln't accept it because it was not British ( which she quickly retracted and gave some other spurious reason). He had flown in specifically for our family gathering so this soured the day somewhat.
2026年3月28日
Tenpin - Worcester からの回答
Hi Tony, thank you for taking the time to review Tenpin Worcester! We're pleased to hear that you had a great time bowling with your family, but are sorry to hear that there had been issues with the age verification process and for any disappointment caused. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester'. Best wishes - Adelaide
Staffing level issues
Although everthing was ok with the bowling - big issue was staffing. Felt so sorry for them as it was so busy and only one girl serving the main bar and one serving the drinks via qr code. Waiting ages which meant we nearly went over time.
They did so well under the pressure but people were not nice to them,
2026年4月1日
Tenpin - Worcester からの回答
Hi Emma, thank you for the 3* review of Tenpin Worcester! We are happy to hear that you enjoyed your bowling but we are very sorry to hear that there was limited staff which caused a delay. Your feedback will most certainly be passed onto the relevant team and in the meantime we hope you will still conder visiting us in the future! Best wishes - Mel
Booked 2 lanes for 10 people with ease
Booked 2 lanes for 10 people with ease
Great night out,
2026年4月1日
Tenpin - Worcester からの回答
Hi Sally, thank you for your 5* review of Tenpin Worcester! We are delighted your group had a great night out and we can't wait to see you all again soon for another 5* experience! Best wishes - Mel
Tenpin - Worcester からの回答
Hi Steph
We appreciate your feedback. We'll look into the matter. Best wishes - Clare
My son had a great time and loved his…
My son had a great time and loved his bowling party
2026年2月21日
Tenpin - Worcester からの回答
Hi Lucy
We're happy to hear that your son enjoyed his bowling party and had a great time with us. Thank you for your positive feedback! Best wishes - Clare
Escape room could be better
Booking was super easy and the escape room and pizza worked out to be a great deal for my son’s birthday. The escape room itself was OK. It don’t seem to flow and there were a couple of tasks that either didn’t work properly or we were told ‘ignore that picture, it doesn’t look like that now’. Friendly and helpful staff though. Just would recommend an update of the RMS Titanic escape room.
2026年3月25日
Tenpin - Worcester からの回答
Hi there
We're happy the booking was easy and the package suited your son's birthday! We appreciate your feedback regarding the flow and tasks in the escape room. We'll review the RMS Titanic escape room to ensure everything functions correctly. We're glad you found our staff helpful. Best wishes - Clare
Tenpin - Worcester からの回答
Hey Hannah, thank you so much for the lovely 5* rating and review of Tenpin Worcester. We are pleased to hear you had a lovely time and enjoyed your experience. Hope to see you again soon.
Take care,
Kirsty
Booking by phone was nice and…
Booking by phone was nice and straightforward. The staff dealt with us straightaway when we arrived. Everything went smoothly
2026年3月25日
Tenpin - Worcester からの回答
Hello Kathleen, Thank you for taking your time to leave us a brilliant 5* review for our Tenpin in Worcester. We are pleased to hear that you found our booking system easy to use and that the session ran smoothly! We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Worcester からの回答
Hi Steve
We appreciate you taking the time to leave us such a wonderful 5-star review! We're so glad you enjoyed our lanes, food and welcoming staff. Best wishes - Clare
Tenpin - Worcester からの回答
Hi Sally
We regret that the power outage prevented your visit. We appreciate you letting us know about this situation. Best wishes - Clare
Tenpin - Worcester からの回答
Hi Lee
We're glad you enjoyed your experience with our friendly service. Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Power cut stopped play, waiting for refund
We pre booked a game for mothers day for 2pm. When we arrived we were told the electric had been off all morning but had just come on and we would be able to enter soon. After around 15 mins we were let in. We bought a round of drinks and went down to start bowling, after the first ball the lane stopped working. We were then changed to a different lane but before we could start the electric went off again. After around 20 mins they said we would all have to go outside. They took all our numbers to ring us when they could. We then left. I recieved a phone call from them on Monday asking if I wanted to rebook or have a refund. I opted for a refund. It is now Wednesday afternoon and no sign of my money back yet.
2026年3月15日
Tenpin - Worcester からの回答
Hi Ian
We're sorry your Mother's Day booking was disrupted by the electrical issues. We regret the inconvenience caused by the lane malfunctions and the subsequent cancellation. We're addressing the refund process and appreciate your patience. We value your feedback. Best wishes - Clare
The staff were friendly and the venue…
The staff were friendly and the venue was clean, tidy and food arrived promptly
2026年3月12日
Tenpin - Worcester からの回答
Hi Jodie, thank you for taking the time to leave a great 4* review of Tenpin Worcester! It is wonderful to see you had such an enjoyable visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
It was a good overall experience
It was a good overall experience, we had to wait for a lane to open and be prepared but other than the wait it was great
2026年2月28日
Tenpin - Worcester からの回答
Hi James, thank you for the 4* review for Tenpin Worcester! We're sorry that there had been a wait time to begin your games. We can sometimes encounter delays while preparing the lanes, however we are glad that you had a good overall experience. We hope to see you back again soon! Best wishes - Adelaide
Slick service punctual to get on the…
Slick service punctual to get on the lane. All went well. Thanks
2026年2月7日
Tenpin - Worcester からの回答
Hi there, thank you for rating Tenpin Worcester 5*! We're so pleased to hear that the service was quick during your visit and that all went well. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Worcester からの回答
Hi Katie,
We appreciate your 5-star rating! It's great to hear our team was helpful and friendly; we look forward to your next visit with us! Best wishes - Clare
Great fun for all involved.
2026年2月20日
Tenpin - Worcester からの回答
Hi Tom
We're glad you had a great time; it means a lot to us that everyone enjoyed the experience. Thanks for your feedback! Best wishes - Clare
Tenpin - Worcester からの回答
Hello Donna, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to see that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kim
Tenpin - Worcester からの回答
Hello there, Thank you for taking your time to leave us a 5* review for our Tenpin in Worcester. We are so pleased to hear that you had a great time with us. We do hope to see you all again soon. Many Thanks - Kimberley
Tenpin - Worcester からの回答
Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you all had a great time with us. We do hope to see you all again very soon. Best Wishes - Kimberley
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