We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Fantastic experience. Love it every time that we come here and my family love it too.
企業が回答しました
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... もっと見る
企業が回答しました
I booked a party for my daughters 10th birthday for her and friends between 10am and 12pm and half way through the second game the game was switched off which I thought was a bit unfair as they were... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, 英国
- 0333 034 6100
4.4
優良
117件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
good activities but food is so bad for…
good activities but food is so bad for the price chicken burger comes with NOTHING other than the chicken bar staff are rude and talk to you like they don't want you there , prices are good games wise but food and staff wise it's a 2/10 hence the 3 star
2026年7月29日
Tenpin - Wrexham からの回答
Hello, thank you for taking the time to leave a review of Tenpin Wrexham. We're very sorry to hear that the food and the service from our bar staff did not meet your expectations. We appreciate your honest feedback and will ensure it is passed on to the relevant teams for review and improvement. In the meantime, we do hope you will give us another chance and we look forward to welcoming you back again soon! Best wishes - Mel
Fantastic experience
Fantastic experience. Love it every time that we come here and my family love it too.
2026年7月29日
Tenpin - Wrexham からの回答
Hi Jake, thank you for the amazing 5* review for Tenpin Wrexham! We're thrilled to hear that you had a fantastic experience and that you enjoy visiting with your family. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hi Adrian, thank you for the 5* review! We're thrilled to hear that you enjoyed the atmosphere and activities at Tenpin Wrexham. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hi Hannah, thank you for the excellent 5* review for Tenpin Wrexham! It's great to hear that you found it easy to book and that our team provided a helpful service. We look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hi Kath
Thank you for the fantastic 5-star rating! We are so pleased to hear that you enjoyed your experience and found our staff to be helpful. We hope to welcome you back again very soon for another great time. Best wishes - Clare
Excellent accommodating staff and great…
Excellent accommodating staff and great range of other things to do as well as reasonable pricing.
2026年7月29日
Tenpin - Wrexham からの回答
Hi John
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our team accommodating and enjoyed the variety of activities available at reasonable prices. We hope to welcome you back again soon for another great experience. Best wishes - Clare
I booked a party for my daughters 10th…
I booked a party for my daughters 10th birthday for her and friends between 10am and 12pm and half way through the second game the game was switched off which I thought was a bit unfair as they were all really excited playing and taking selfies on the screen. We spent over £30 in the arcade and I think for a birthday party they should have been allowed to finish the game. Fair enough if it had dragged on hours but to switch it iff bang on 12pm for 9–10 year olds is a unfair. Also “dancing” on the package was abysmal. One girl working and dancing with the children looked like she didnt want to be there at all. I even filmed it because it became funny how little effort was made. It said goodies in the package but there wasn’t anything given. The chips that came with the pizza were overcooked and hardly any of the children ate them. I wont be booking anyother party there which is sad as mu daughter was really looking forward to it
2026年7月29日
Tenpin - Wrexham からの回答
Hi Laura
We are very sorry to hear about your daughter's birthday party experience. We understand your frustration regarding the game being switched off, the dancing, the missing goodies, and the overcooked chips. We pride ourselves on excellent customer service, and we are disappointed this was not the case. Your feedback is extremely important to us, and we ask that you email the details to customer.feedback@tenpin.co.uk with the subject "Review - Wrexham". We can then reach out to you directly. Best wishes - Clare
School trip
We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
2026年7月7日
Tenpin - Wrexham からの回答
Hi Claire, thank you so much for the excellent 5* review of Tenpin Wrexham! We are really pleased to hear you had a great visit and that all of the staff were extremely helpful. Our goal is to provide the best service to our customers, and we are ecstatic that we were able to make it happen for you here. Thanks again! Best wishes, Jade
Lovely staff
2026年7月22日
Tenpin - Wrexham からの回答
Hi Lucy, thank you so much for leaving such a great 5* review of Tenpin Wrexham! We are so happy you had a great time and found our team lovely and we hope to see you again soon for another 5* experience! Best wishes - Mel
Tenpin - Wrexham からの回答
Hi Jess, what a fabulous 5* review of Tenpin Wrexham! We are so pleased your daughter had the best time celebrating her birthday and we can't wait to welcome you back again soon! Best wishes - Mel
Tenpin - Wrexham からの回答
Hi Gethin, thank you for your 5* review of Tenpin Wrexham! It's wonderful to hear about the enjoyable atmosphere and our kind staff that you encountered at the venue. See you again soon! Best wishes-Leila
Excellent customer service very helpful…
Excellent customer service very helpful and friendly staff
2026年7月1日
Tenpin - Wrexham からの回答
Hi Gareth, thank you for the lovely 5* rating of Tenpin Wrexham. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Perfect To Start The Night
Went here recently for a lads night, everything was hassle free and service was very quick. Lovely atmosphere and staff were very polite, so it felt nice to stay for a little while, bowl and have some drinks. Highly recommend.
2026年6月24日
Tenpin - Wrexham からの回答
Hello Connor,
Thank you for taking the time to leave us an excellent 5-star review. We are so pleased to hear you had a hassle-free and enjoyable night with quick service and a lovely atmosphere. We hope to see you again soon! All the best ~ Laura
Best one on price 2 game 1 adult 2 kids…
Best one on price 2 game 1 adult 2 kids £21 . ( wrexham)
If I went to chester this would be a lot more .
Staff are friendly and helpful. My boys love going here
2026年6月24日
Tenpin - Wrexham からの回答
Hello David,
Thank you for taking the time to rate Tenpin Wrexham 5 stars. We are so glad to hear you and your boys enjoy visiting us! It's wonderful to know our pricing and friendly staff make for a great experience. Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Bowling was fun, food is awfil
Bowling was fun, not enough staff on for a busy evening, the food is awful save your money and go else where.
2026年6月24日
Tenpin - Wrexham からの回答
Hi Katie, thank you for the review of Tenpin Wrexham! We are pleased to hear you enjoyed bowling with us but we are very disappointed to hear the rest of your visit was not as enjoyable as we would of liked! Please be assured all of your feedback will be passed onto the team and we do hope you will still consider visiting us again in the future! Best wishes - Mel
Tenpin - Wrexham からの回答
Hi Adam, thank you very much for the brilliant 5* review of Tenpin Wrexham! It is fabulous to hear you always enjoy your visits to us and we really hope to see you again soon for some more bowling fun! Best wishes - Mel
Staff were amazing!!
2026年6月17日
Tenpin - Wrexham からの回答
Hi Dan, thank you for rating Tenpin Wrexham 5*! We're thrilled to hear that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Tenpin - Wrexham からの回答
Hello Beth, Thank you for taking your time to leave us a fantastic 5* review. We are so pleased to hear that you were happy with our facilities and our team members! We do hope to see you again soon Many Thanks - Kimberley
Tenpin - Wrexham からの回答
Hi Bradley, thanks for leaving Tenpin Wrexham an awesome 5* rating! We're so glad our staff was helpful, making your bowling experience smooth and enjoyable. We appreciate your feedback and look forward to seeing you again in the future! Best wishes - Rosie
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