Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... もっと見る
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Had 2 games with food and drink Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.
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Staff where friendly and polite and we didn’t have to wait for our lane even though we arrived a bit early, food was also very nice
企業が回答しました
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, 英国
- 0333 034 6100
4.4
優良
143件のレビュー
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Our 2 grandsons really enjoyed the…
Our 2 grandsons really enjoyed the games. Will definitely be back
2026年9月12日
Tenpin - Wrexham からの回答
Hi Andrew, thank you for your fantastic 5-star review of Tenpin Wrexham! We are so pleased to hear that your grandsons had such a great time and we look forward to welcoming you all back again soon! Best wishes - Mel
Very reasonable pricing
Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was far too heavy particularly for my granddaughter. There were a lot of children bowling and I believe that a lighter ball suitable for younger children would enhance the enjoyment for children. I asked if a lighter ball was available and was told that all Tenpin venues have the same choice of balls.
2026年9月9日
Tenpin - Wrexham からの回答
Hi Jeffrey, thank you so much for your lovely 5* review of Tenpin Wrexham! We are glad to hear you found our pricing reasonable and our team pleasant and helpful. We also thank you for your feedback regarding the bowling ball selection for younger children and we will certainly pass this on to our team for consideration! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Busy as holidays but still clean and…
Busy as holidays but still clean and very well staffed. Change machines were empty but when asked a member of staff came and assisted. Will be back soon.
2026年9月2日
Tenpin - Wrexham からの回答
Hi Rebecca, thank you for your wonderful 5-star review of Tenpin Wrexham! We're so glad to hear that even during a busy holiday period, you found our venue clean and well-staffed. We appreciate you highlighting our team's quick assistance with the change machines and we look forward to welcoming you back soon! Best wishes-Leila
Tenpin - Wrexham からの回答
Hi Ali, thank you for taking the time to leave us a 4* review of Tenpin Wrexham! We are so pleased to hear that you found our team friendly and our venue nice and clean. We hope to welcome you back again very soon! Best wishes-Leila
Tenpin - Wrexham からの回答
Hi David, thank you for your fantastic 5-star review of Tenpin Wrexham! We're so pleased to hear that our staff made a great impression and that you were able to get started straight away, even arriving early. We hope to see you again soon! Best wishes - Mel
It was full of feral teenagers and…
It was full of feral teenagers and security didn't seem to have any control over them. Won't be taking my family there again in a hurry.
2026年8月29日
Tenpin - Wrexham からの回答
Hi Sally, thank you for taking the time to leave a review of Tenpin Wrexham! We are very sorry to hear about your recent experience and the issues with other customers. Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be passed on and in the meantime, we hope to welcome you back again soon! Best wishes - Mel
Staff where friendly and polite and we…
Staff where friendly and polite and we didn’t have to wait for our lane even though we arrived a bit early, food was also very nice
2026年9月2日
Tenpin - Wrexham からの回答
Hello, Thank you for your fantastic 5-star review of Tenpin Wrexham! We're so pleased to hear that our team was friendly and polite, and that you didn't have to wait long for your lane. It's also wonderful to know you enjoyed the food. We hope to welcome you back again soon! Best wishes - Mel
Great value for money at the Wrexham…
Great value for money at the Wrexham site, much cheaper than Chester.
2026年9月2日
Tenpin - Wrexham からの回答
Hi Amy, thank you for the amazing 5* rating of Tenpin Wrexham. It's lovely to hear you found it to be great value for money and we hope to see you again soon!
Take care,
Kirsty
Great hour spent bowling
Great hour spent bowling. Booking took a bit of doing, but we picked a busy day. Good value. Clean and well equipped.
2026年8月30日
Tenpin - Wrexham からの回答
Hello Ann,
Thank you for taking the time to rate Tenpin Wrexham 4 stars. We're delighted to hear you had a great time bowling and found our facilities clean and well-equipped. We appreciate your understanding regarding the booking process on a busy day. We hope to welcome you back again soon! All the best ~ Laura
Birthday Treat
Had 2 games with food and drink
Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.
2026年9月2日
Tenpin - Wrexham からの回答
Hi Nicola, thank you for taking the time to leave a review of Tenpin Wrexham! We are pleased to hear you had a nice time, however, we are very sorry to hear that some of your visit was not as much fun as we would have liked due to other guests! This is certainly not the experience we wish for our customers and so please be assured all feedback will be shared with the appropriate team for future improvements and in the meantime we hope you will still consider visiting us in the future! Best wishes - Mel
Dont bother!!
Bowling was good fun and worth the money. Food was terrible. Very overpriced for what you get, over cooked greasy chips, disgusting nuggets. Waiting time for food rediculous. Staff unfriendly, rude, unapologetic for delay of food. Would not recommend eating there. Unclean areas and toilets.
2026年8月29日
自発的なレビュー
Tenpin - Wrexham からの回答
Hi Mary, thank you for taking the time to leave us a review of Tenpin Wrexham! We're pleased to hear you enjoyed the bowling. However, we are very sorry to learn that the food was disappointing and that you experienced issues with the service and cleanliness. Your feedback is so important to us and so pleased be assured all will be sent to relevant team so that improvements can be put in place! In the meantime, we do hope you will still consider visiting us again in the future and we look forward to welcoming you back soon! Best wishes - Mel
Tenpin - Wrexham からの回答
Hi Monique
Thank you for your lovely review! We are so pleased to hear that the children had a great time and that you found our venue to be nice and clean. We hope to see you again soon for another fun visit! Best wishes - Clare
The staff were polite and helpful
The staff were polite and helpful, it's the first time I've taken my 2 little ones bowling an got a deal 1 game and burger an chips for £6.50pp which is very reasonable, the whole place was clean and tidy, plenty of entertainment with the arcades aswell once bowling was over, the only criticism I could say is as we were bowling the ball seemed to curl off to the side, at first I thought it was just us a bit rusty not played for a while but it even happened on the kids goes an they were using the ramp to roll the ball, we were on lane 2, dunno if neone else has had a problem on that lane
2026年8月26日
Tenpin - Wrexham からの回答
Hi Mark
Thank you for your wonderful 5-star review! We're so pleased to hear you found our staff polite and helpful, and that our deal was great value for your family. It's also lovely to know you enjoyed the cleanliness and the arcade entertainment. We sincerely apologize for the issue you experienced with the bowling ball veering off on lane 2. We will certainly investigate this to ensure a smooth experience for all our guests. Best wishes - Clare
not impressed
not impressed add saying children eat free on Mondays but told that was incorrect at counter
2026年8月20日
Tenpin - Wrexham からの回答
Hi Alan, thank you for taking the time to leave a review of Tenpin Wrexham! We are very sorry to hear that your recent visit was not as enjoyable as we would have hoped! Our Monday deal is not available during the school holidays and so we are very sorry for any confusion caused! We do hope this will not stop you from visiting us again in the future and we look forward to welcoming you back! Best wishes - Mel
Smooth and simple booking and…
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
2026年8月26日
Tenpin - Wrexham からの回答
Hello there, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear you found our booking process simple. We will pass your feedback onto our team, to help us gain that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Excellent - thoroughly enjoyed the karaoke
2026年8月26日
Tenpin - Wrexham からの回答
Hi Charlotte
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you thoroughly enjoyed the karaoke during your visit. We hope to see you again very soon! Best wishes - Clare
Great experience for the grandchildren…
Great experience for the grandchildren who enjoyed the visit. Good price too.
2026年8月26日
Tenpin - Wrexham からの回答
Hi Deb
Thank you for the wonderful 5-star review! We are so pleased to hear that your grandchildren enjoyed their visit and that you found our pricing good. We hope to welcome you all back again very soon! Best wishes - Clare
Ticket for food was not processed had…
Ticket for food was not processed had to ask to get them to put it through 29 minutes later and then the panini ham was cold not even cooked and table was sticky and uncleaned having to wipe it ourselves took over 30 minutes to get a simple panini
2026年8月20日
Tenpin - Wrexham からの回答
Hi there, thank you for leaving a review of Tenpin Wrexham. We are very sorry to hear about the issues you experienced on your recent visit including the long wait times for the food order, the food quality, and the lack of cleanliness. We will ensure that the relevant team are made aware to prevent this from happening in the future. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Wrexham' for somebody to reach out to you regarding this. Best wishes-Leila
The kids really enjoyed it
The kids really enjoyed it. Smaller kids enjoyed the arcades and the teenagers enjoyed the pool. Nice and clean and the staff were lovely. Had some food which was really nice. Would highly recommend to friends and family.
2026年8月20日
Tenpin - Wrexham からの回答
Hi Sonia, thank you for your 5* review of Tenpin Wrexham! It's lovely to hear that the children had such a great time in the arcade and playing pool, that you found our staff nice and friendly, and that the food was delicious. We can't wait to welcome you back again shortly! Best wishes-Leila
We love coming to Ten pin Wrexham with…
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each time all paying cash separately and the staff are so understanding!
2026年8月12日
Tenpin - Wrexham からの回答
Hello Annie, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a fantastic time at our Tenpin in Wrexham. We will pass your comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley
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