We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The kids really enjoyed it. Smaller kids enjoyed the arcades and the teenagers enjoyed the pool. Nice and clean and the staff were lovely. Had some food which was really nice. Would highly recommend... もっと見る
企業が回答しました
Ticket for food was not processed had to ask to get them to put it through 29 minutes later and then the panini ham was cold not even cooked and table was sticky and uncleaned having to wipe it ourse... もっと見る
企業が回答しました
We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, 英国
- 0333 034 6100
4.4
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The food was very poor
The food was very poor, and took a long time to come out. Bowling was fun, but otherwise the quality of food is not good compared to the price you pay.
2026年3月15日
Tenpin - Wrexham からの回答
Hello Michelle,
Thank you for taking the time to rate Tenpin Wrexham 2 stars. We appreciate your feedback and are sorry the food quality did not meet your expectations, especially considering the wait time. We'll address this to improve our guest experience. We hope your next experience is a 5 star visit. ~ Laura
The bowling was great fun
The bowling was great fun, the pool tables however are wonky, dont have enough space and need new cues.
2026年3月14日
Tenpin - Wrexham からの回答
Hi Nicolle
We're glad you enjoyed the bowling! We appreciate your feedback regarding the pool tables and will look into the issues you raised. Thanks for letting us know. Best wishes - Clare
Great place friendly staff
2026年3月2日
Tenpin - Wrexham からの回答
Hi there, thank you for the amazing 5* rating! We're delighted to hear that you enjoyed your visit to Tenpin Wrexham, and we can't wait to see you back again soon! Best wishes - Adelaide
Staff working are amazing
Staff working behind the bar were incredibly helpful and very nice.
2026年2月27日
Tenpin - Wrexham からの回答
Hi Sam, thank you so much for rating Tenpin Wrexham a fantastic 5 stars! We are pleased to hear you had an enjoyable visit. We hope to see you back again soon.
Take care,
Kirsty
The staff are very helpful and can’t do…
The staff are very helpful and can’t do enough for you. Nice and clean. Only thing is a bit of a wait at the bar and if u playing bowling then everyone has to wait till u get back.
2026年3月3日
Tenpin - Wrexham からの回答
Hey Teri, thanks so much for rating Tenpin Wrexham a brilliant 5 stars! We are so pleased to hear that you had a great experience and that the team were super helpful. We will pass on your comments to the correct team for future improvements.
Take care,
Kirsty
Refused entry without adult
Booked for my son in advance. Door security told him and a friend they couldn’t enter without an adult.
No such thing mentioned on booking and he has been before without one. Afternoon ruined.
2026年3月1日
Tenpin - Wrexham からの回答
Hi Richard,
Thank you for your 1* review at Tenpin Wrexham! We are very sorry to hear your son was turned away at the door upon arrival. We will ensure this this is passed across to the correct team to make this more clear for future visits. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Super easy to book and start
2026年2月22日
Tenpin - Wrexham からの回答
Hi Rhys, thank you very much for this lovely 5* review of Tenpin Wrexham! We are so pleased to see you had a great time and found our booking process easy to use! We hope this means you will visit us again soon and we look forward to welcoming you back ! Best wishes - Mel
Easy booking and check in
Smooth online booking, clean facilities and smooth check in upon arrival.
2026年2月20日
Tenpin - Wrexham からの回答
Hello Claire, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Wrexham. We are so pleased to hear that you found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Wrexham からの回答
Hello, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham. We are thrilled to hear that you had a great time with us. We do hope to see you again soon. Best Wishes - Kimberley
Daughter had a great time catching up…
Daughter had a great time catching up with her friend while bowling.
Great venue.
2026年2月19日
Tenpin - Wrexham からの回答
Hi Cheryl, thank you for leaving Tenpin Wrexham a wonderful 5* rating. We are thrilled to hear your daughter and her friend had a great time with us recently and we hope to welcome them back again soon! Best wishes - Kaylee
I have sent an email and had no…
I have sent an email and had no response.
Was told I had to pay walk in price to add people to my lane that I booked online?? Was told you don’t do student discount when it says on your website you do and management was rude. Not a great experience tbh.
2026年2月22日
Tenpin - Wrexham からの回答
Hello Donna,
Thank you for getting in touch. We regret that you did not receive a response to your email. We are sorry you were disappointed to have to pay walk in prices for additions and Student discount only runs at certain times. We'll address this with our team to improve our service. Thanks for your feedback. All the best ~ Laura
Tenpin - Wrexham からの回答
Hi Lukasz, thank you for leaving Tenpin Wrexham a fantastic 5* rating. We are so pleased you enjoyed your visit to us and we hope to welcome you again soon! Best wishes - Kaylee
Tenpin - Wrexham からの回答
Hi Nat
We're happy to hear that you had a nice family time at our place! We appreciate you sharing your experience with us. Best wishes - Clare
Sign up is at the bar so if someone…
Sign up is at the bar so if someone went to sign in someone could take their game whilst they are still waiting as you only have to press the tick to start a game I was sick as soon as I got home had a pepsi and it made my sick black.
2026年2月16日
Tenpin - Wrexham からの回答
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the game sign-up confusion and your feeling unwell afterward. We'll look into the sign-up process and food safety. If you would like to discuss your visit please email customer.feedback@tenpin.co.uk with the details and the subject "Review - Wrexham" and someone will contact you. Best wishes - Clare
I made a mistake and booked the wrong day
I made a mistake and booked the wrong day. We turned up a day later and the response was, 'not a problem, we will get you on the lane as quick as possible'. To me that speaks for itself. Thank you staff member
2026年2月16日
Tenpin - Wrexham からの回答
Hello, thank you so much for the brilliant 5* review of Tenpin Wrexham! This is great to hear and we are so pleased you got to see how fab out team really are! We do hope you will visit us again soon and we can't wait to see you again for another 5* experience! Best wishes - Mel
Girl on reception was very helpful when…
Girl on reception was very helpful when I had to change my booking in Wrexham . She was so friendly and I was really happy
2026年2月20日
Tenpin - Wrexham からの回答
Hi Deb,
Thank you for your 4* review at Tenpin Wrexham! We are delighted you found the staff so friendly on your recent visit to us. We love to her all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great experience and fab value for…
Great experience and fab value for money. It would be great to see more activities being offered at the Wrexham tenpin as is offered at others. Food always great
2026年2月16日
Tenpin - Wrexham からの回答
Hello, thank you for this brilliant 5* review of Tenpin Wrexham! We are so pleased you had such a great time and found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Tenpin - Wrexham からの回答
Hi Donna, thank you very much for the wonderful 5* review of Tenpin Wrexham! We are really pleased you visit us lots and always have a great time and we look forward to seeing you again soon for some more bowling fun! Best wishes - Mel
Tenpin - Wrexham からの回答
Hey Sue, thank you for the lovely 5* rating of Tenpin Wrexham. We are thrilled to hear you had a fun time and got to take advantage of our Tuesday offer. Hope to see you again soon.
Take care,
Kirsty
Great experience
Great experience! No queueing. Very well organised. Straight to lane , ordered drinks online that arrived quickly. Great atmosphere
2026年1月31日
Tenpin - Wrexham からの回答
Hi, thank you for the brilliant 5* rating and review of Tenpin Wrexham. We are pleased to hear that you had a great experience and enjoyed the atmosphere. We hope to see you again soon, for another fun time!
Take care,
Kirsty
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。