We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The kids really enjoyed it. Smaller kids enjoyed the arcades and the teenagers enjoyed the pool. Nice and clean and the staff were lovely. Had some food which was really nice. Would highly recommend... もっと見る
企業が回答しました
Ticket for food was not processed had to ask to get them to put it through 29 minutes later and then the panini ham was cold not even cooked and table was sticky and uncleaned having to wipe it ourse... もっと見る
企業が回答しました
We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, 英国
- 0333 034 6100
4.4
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Wrexham からの回答
Hello, what a fabulous 5* review of Tenpin Wrexham! We are delighted you had a great time, found our fab team very friendly and were able to amend your booking with ease! We hope this means you would like to visit us again soon and we look forward to welcoming you back soon! Best wishes - Mel
Staff just stood behind chatting so had…
Staff just stood behind chatting so had to wait a while before being served
2026年4月3日
Tenpin - Wrexham からの回答
Hi Kate. Thank you for rating Tenpin Wrexham 3*! We're sorry for the delay you experienced with being served. We appreciate your feedback and will be sure to pass these comments on. We hope to see you again soon for hopefully a 5* experience next time. Best wishes, Jade
Excellent day out
2026年4月8日
Tenpin - Wrexham からの回答
Hi David,
Thank you for your fantastic 5* review at Tenpin Wrexham. It's great to see you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Great
Brilliant.
Wish we lived in Wrexham as this is far cheaper and a much nicer Tenpin than ours in Walsall.
2026年4月8日
Tenpin - Wrexham からの回答
Hi Peter, thank you for the lovely 5* review of Tenpin Wrexham! We are delighted the best time was had and we can't wait so see you again soon! Best wishes - Mel
Tenpin - Wrexham からの回答
Hello, thank you for leaving a lovely review of Tenpin Wrexham! We are so pleased you always have fun with us and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Highly recommend Tenpin Wrexham
Highly recommend Tenpin Wrexham. Customer service is excellent, nothing is to much trouble.
2026年4月8日
Tenpin - Wrexham からの回答
Hi Holly, thank you very much for the excellent 5* review of Tenpin Wrexham! We are delighted such a good time was had and that you would highly recommend us and we can't wait to see you again soon! Best wishes - Mel
The place was clean and well run
The place was clean and well run. Kids enjoyed themselves and loved the arcade
2026年4月8日
Tenpin - Wrexham からの回答
Hi Sarah, thank you for leaving Tenpin Wrexham a fantastic 5* rating! We appreciate you taking the time to let us know how your visit went. We're so glad to hear the kids had fun in our clean and well-managed venue and enjoyed the arcade too! We can't wait to welcome you all back again soon! Best wishes - Rosie
Easy to book
Easy to book. Lane was ready. Always love coming here. Always forget to bring enough change though for the slot machines. Didn’t have food this time.
2026年4月8日
Tenpin - Wrexham からの回答
Hi Catherine, thanks for leaving Tenpin Wrexham an excellent 5* rating and review! We're glad you enjoyed your experience and that booking was easy! We appreciate your feedback and we look forward to seeing you again soon! Best wishes - Rosie
Tenpin - Wrexham からの回答
Hi Adam, thanks for leaving a rating and review for Tenpin Wrexham! We're sorry to hear about the technical issues you faced during your recent visit. We're also sorry to hear that you received the wrong drink too. We appreciate your feedback and we will ensure that this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Value for money
Value for money, everywhere was clean and tidy. Staff were friendly. We love coming here. Will definitely be back soon.
2026年4月1日
Tenpin - Wrexham からの回答
Hi Helen,
Thank you for your amazing 5* review at Tenpin Wrexham! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
The lane was ready when we arrived and…
The lane was ready when we arrived and the drinks order was swift to our lane.
2026年4月1日
Tenpin - Wrexham からの回答
Hi there, thank you for leaving Tenpin Wrexham a lovely 5* rating and review! We appreciate you sharing your positive experience! We're happy to hear that your lane was ready and your drinks arrived quickly. We hope to see you again soon! Best wishes - Rosie
Great venue and an amazing day out...
Great venue
Lots of fun
Bowling was amazing
Staff couldn't have done anything more to help make an amazing day.
Thank you x
2026年4月1日
Tenpin - Wrexham からの回答
Hello Danielle,
Thank you for taking the time to rate Tenpin Wrexham 5 stars. We're happy you had such a fun and amazing day with us! It's great to hear that you enjoyed the bowling and that our staff were so helpful. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great way to entertain grandchildren…
Great way to entertain grandchildren during the holidays.
2026年4月1日
Tenpin - Wrexham からの回答
Hi Gerald
We're happy to hear that we have provided such a wonderful experience entertaining your grandchildren during the holidays. Thank you for your feedback. Best wishes - Clare
Tenpin - Wrexham からの回答
Hi Suzanne, thank you for the 5* rating of Tenpin Wrexham. It's great to hear that you had a great time and felt welcomed during your visit. We hope to see you again soon.
Take care,
Kirsty
Tenpin - Wrexham からの回答
Hi Kelly, thank you for rating Tenpin Wrexham a brilliant 5 stars! We're happy you enjoyed our swift service, found us good value, and had fun.
Take care,
Kirsty
Our grandson Will’s happy place.
We bring our 3year old grandson with us mostly on a Wednesday. All the staff are so nice and friendly and take the time to talk to Will. A lot of places don’t do this. When ever we say where do you want to go today he always says bowling so I can beat you.
2026年3月25日
Tenpin - Wrexham からの回答
Hi Karen, thank you for the amazing 5* review of Tenpin Wrexham! We are thrilled to hear you visit us often with your grandson and always find our team members friendly and engaging! We will look forward to seeing you again soon for another fun day out! Best wishes - Mel
Bowing
I took my 3 year old granddaughter for her first visit bowling and at the end I asked reception if they could print out our scores for her to keep. They had no idea how to do it even the manager couldn’t do it in my eyes that’s poor training.
I need ordered food after waiting patiently for what seemed ages I had to go to reception and ask how long, the meal came i had a chicken burger that resembled a burnt offering and chips, the chips were cold I went back to reception and politely said the chips were cold and to my disgust he didn’t take my word for it he actually tasted one and then had the cheek to say I was right. He exchanged them and said too me be careful there probably to hot know. All in all I paid for three sets of bowling plus food that was an expensive bad experience. On a positive the bowling alley was really good but the negatives really spoiled the was I wanted my granddaughter to view bowling.
2026年3月31日
Tenpin - Wrexham からの回答
Hi Alan, thank you very much for leaving a review of Tenpin Wrexham! We are really sorry to hear that your recent visit was not as enjoyable as we would have liked and that your food fell short of our usual high standard! Your feedback is extremely important to us and we will be certain to pass on to the relevant team to ensure improvements are made. In the meantime, we do hope you will give us another chance and we very much hope to welcome you back soon! Best wishes - Mel
This is the 3rd time that we have been…
This is the 3rd time that we have been and the staff are so friendly and helpful we will definitely be coming back
2026年3月31日
Tenpin - Wrexham からの回答
Hi Phillipa, thank you for this brilliant 5* review of Tenpin Wrexham! We are so pleased to hear you visit us regularly and always find our team super friendly and we can't wait to see you again soon! Best wishes - Mel
Good bowling, rubbish food!
Bowling was fab, the prices for the games are also fab. The food was very very disappointing!! We all had an upset stomach pretty much straight away after eating there. I spent almost £50 for our burgers to be burnt, chips were undercooked! I understand it’s a fast pace business, and I’ve worked in hospitality for 17yrs so I get it!! But when you’re charging what you are for food and for it to come out as it did we were gutted! We will be returning but we won’t eat there again.
2026年3月21日
Tenpin - Wrexham からの回答
Hi Lou, thank you for the review for Tenpin Wrexham! We're glad that you enjoyed the bowling and pricing, but are sorry to hear that you were disappointed with the food. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham' and we can pass this on to be looked into. Best wishes - Adelaide
Tenpin - Wrexham からの回答
Hi Tricia, thank you for the 5* rating for Tenpin Wrexham! We're sorry to hear that there had been technical issues during your games. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham' and we can pass this on to be looked into. Best wishes - Adelaide
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