Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... もっと見る
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Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... もっと見る
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We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... もっと見る
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We had a lovely time bowling and then playing on some of the arcade games. There was a slight mishap with one of the balls getting stuck and there were a lot of staff milling about, but seemingly unav... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, 英国
- 0333 034 6100
4.3
優良
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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It was far too noisy
It was far too noisy. The background of thumping and screeching was off putting. Several in our party left with headaches
2026年8月26日
Tenpin - York からの回答
Hello
Thank you for taking the time to leave a review. We are truly sorry to hear that the noise levels negatively impacted your experience and caused discomfort for your party. We understand how off-putting this can be, and your feedback is very important to us. Best wishes - Clare
Tenpin - York からの回答
Hi there
Thank you for your wonderful 5-star review! We're so happy to hear that our team was friendly and helpful, and that there was plenty to keep your whole family entertained. We hope to welcome you back again soon! Best wishes - Clare
Tenpin - York からの回答
Hi Carol
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed your recent visit and found our team friendly, our venue clean, and our food and drinks reasonably priced. We hope to welcome you back again very soon! Best wishes - Clare
Great place
Great place, Great customer service. Enough play for 2 hours for busy 6 year old
2026年8月21日
Tenpin - York からの回答
Hi Anna
We're so happy to hear your 6-year-old had such a great time and that our customer service was excellent! We appreciate your kind words. Best wishes - Clare
Excellent
Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of soft drinks. Sugar free options would be better. Prices a bit steep too.
2026年8月26日
Tenpin - York からの回答
Hi Ann, thank you for your wonderful 5-star review of Tenpin York! We're so glad to hear you enjoyed the new look of our York location and the excellent service from our staff. We also appreciate your feedback regarding the soft drink selection and pricing, and we will certainly share your feedback with the appropriate team! We hope to see you again soon! Best wishes - Mel
Tenpin - York からの回答
Hello there, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in York. We will pass your lovely feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin york-bowling experience
Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too.
Deducted one star as the keypad didn't work so had to visit reception twice who advised it was frozen and this often happens when busy so he had to add names manually, kids wanted to do bowling pic and couldn't.
Overall an enjoyable visit and will return.
2026年8月26日
Tenpin - York からの回答
Hello Nicola, Thank you for taking your time to leave us a wonderful review. We are pleased to hear that you liked our recent changes within our facilities. We ae sorry to hear the issues you had with the keypad on the bowling lanes. We will pass your comments onto our team. We can't wait to see you all again very soon. Best Wishes - Kimberley
Very helpful staff
Very helpful staff. We booked karaoke and the screen in room 1 froze which couldn't be rectified but they were polite and moved us to room 2. The new layout is great. We will be back (£50/hr is a LOT for 2 people but we're grateful there isn't a stipulated 4 or more like everywhere else in York). If it were cheaper we'd go a few times a week! :)
2026年8月24日
Tenpin - York からの回答
Hello Emilie, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York! We are pleased to hear that you enjoyed your recent visit to us and were pleased with our new layout! We are sorry to hear the issues you faced during your visit, we are thrilled this was resolved for you though. We do hope to see you all again very soon. Best Wishes - Kimberley
I haven't been since your makeover and…
I haven't been since your makeover and it was fabulous. So much to do.
My only negative is that you don't serve decaf coffee!
2026年8月26日
Tenpin - York からの回答
Hi Amy
We're glad you enjoyed our recent updates and all the activities available! We appreciate your feedback regarding decaf coffee and will certainly consider adding it to our offerings. Best wishes - Clare
Good renovation nice and friendly atmosphere
Good experience all around , they improved the facilities, even when busy u don’t have to queue for any of the games, well done
2026年8月26日
Tenpin - York からの回答
Hi Mauro
We're so happy to hear you had a good experience and noticed our facility improvements! We always aim to keep wait times short, even when busy. Thank you for your kind words! Best wishes - Clare
Perfect family day
Booking process was quick and simple. The staff were lovely and very helpful. We enjoyed it so much that my son now wants a party there. Great fun for all the family.
2026年8月20日
Tenpin - York からの回答
Hi Samantha,
Thank you for your fantastic 5* review at Tenpin York! We are delighted that you've had such a great time whilst on your recent visit to us. It's great to hear that the staff have been so helpful, we will ensure this is passed across to the correct team. We hope to welcome you back again very soon! Best wishes- Steph
On time and helpful.
2026年8月20日
Tenpin - York からの回答
Hi Frances,
Thank you for your fantastic 5* review at Tenpin York! It's great to hear that you've had such a great time whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - York からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin York! We are delighted to hear that you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - York からの回答
Hi Ian, thank you for leaving a 5* review of Tenpin York! We're so glad to hear that you had such a great time and that the staff were so amazing. See you again soon! Best wishes-Leila
It was the first time going back to ten…
It was the first time going back to ten pin bowling and it was great, it was so big, i liked the arcade games. Will definitely come back
2026年8月20日
Tenpin - York からの回答
Hi Catherine, thank you for your 5* review of Tenpin York! It's lovely to hear that this was your first visit in a while and that you had the best time. We can't wait to welcome you back again shortly! Best wishes-Leila
Great family entertainment!
We had a lovely time bowling and then playing on some of the arcade games. There was a slight mishap with one of the balls getting stuck and there were a lot of staff milling about, but seemingly unavailable to help. Once we found someone that wasn’t busy the issue was quickly sorted. I’m sorry I didn’t get the young ladies name to thank her in this review. All in all a great experience.
2026年8月20日
Tenpin - York からの回答
Hello Jessica,
Thank you for taking the time to rate Tenpin York 4 stars. We're delighted you enjoyed your time bowling and in the arcade. We appreciate your feedback regarding the ball getting stuck and are pleased to hear our team was able to resolve it quickly for you. We hope to see you again soon! All the best ~ Laura
We were attracted to Tenpin by the…competitive pricing
We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our last visit. It’s spacious and well laid out so we went on to have a very enjoyable hour and a half. We didn’t eat or have drinks but there was a good choice on offer although I did feel that some of the menu wa priced on the high side. All in all a good experience and one that we will certainly repeat in the future.
2026年8月20日
Tenpin - York からの回答
Hello Customer,
Thank you for taking the time to rate Tenpin York 5 stars. We're so pleased to hear you enjoyed your recent visit and found our pricing competitive! It's wonderful to know you had a very enjoyable time and that you noticed our venue upgrades. We appreciate your feedback regarding the menu pricing and look forward to welcoming you back again soon. All the best ~ Laura
We always enjoy our time at…
We always enjoy our time at tenpin,however, this time it was a little marred with young people sitting at the start of our bowling lane. This made it a bit tricky to bowl properly. We didn’t complain because we were near the end of our time
2026年8月20日
Tenpin - York からの回答
Hi Margaret, thank you for leaving a 4* review of Tenpin York! We're sorry to hear that your recent visit didn't go as planned and we do apologise for any inconvenience caused. Nevertheless, hopefully we'll see you again soon on another occasion for a better experience. Best wishes-Leila
Tenpin - York からの回答
Hi there, thank you for leaving a 4* review of Tenpin York! We love hearing about how helpful our staff members were. See you again soon! Best wishes-Leila
The staff were really friendly
The staff were really friendly and helpful. The new renovation is so much better than before with a better layout. We really enjoyed our visit and will definitely be back. Just hope the price stays reasonable now it’s been renovated
2026年8月20日
Tenpin - York からの回答
Hi Debbie, thank you for the wonderful 5-star review of Tenpin York! We're so pleased you enjoyed your visit and love the new renovation and layout. It's great to hear our team was friendly and helpful, and we look forward to welcoming you back again soon! Best wishes - Mel
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