Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... もっと見る
企業が回答しました
We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... もっと見る
企業が回答しました
Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise. Dislike new minimum amount of £5 to play on machines. Too much!!!! We sho... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, 英国
- 0333 034 6100
4.3
優良
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - York からの回答
Hello
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your visit. We appreciate your 5* rating and hope to see you back soon. Best wishes - Clare
Tenpin - York からの回答
Hello Judith,
Thank you for taking the time to rate Tenpin York 5 stars. We're thrilled you enjoyed our friendly staff and fun experience. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Staff were polite and Caring
Staff were polite and Caring. The manager we very helpful in the support of our you gest children deciding not to do a further game. She gave us credits for the arcade and removed the 3rd game.
2026年5月29日
Tenpin - York からの回答
Hi Samantha, thank you for the 5* review for Tenpin York! We're so pleased to hear that our team had provided a good service and were able to provide support during your visit. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
Tenpin - York からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Fun night for families
Great fun night with kids everything in one place nice helpful staff
2026年5月27日
Tenpin - York からの回答
Hi Gail,
Thank you for your lovely 4* review at Tenpin York! We are delighted that you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon for hopefully a 5* experience! Best wishes- Steph
Good friendly ,memorable family time…
Good friendly ,memorable family time space in Parrswood Entertainment Center Didsbury .
2026年5月27日
Tenpin - York からの回答
Hi Irum,
Thank you for your lovely 5* review at Tenpin York! It's great to see you've had a great experience whilst on your recent visit to us. We are delighted you found the staff so helpful and friendly. We look forward to welcoming you back to the venue again very soon! Best wishes- Steph
Fab service however only saw one…
Fab service however only saw one lady...so ques were building up
Sticky n gooey table n screen not pleasant
Had a good time thou
2026年5月27日
Tenpin - York からの回答
Hi Mary, thank you so much for the 3* review of Tenpin York! We are so pleased to hear you had a good time. However, we are very sorry to hear that some of your visit was not up to our usual high standard! Please be assured all of your feedback will be passed on so that improvements can be met and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
Tenpin - York からの回答
Hi Darcey
We are delighted you enjoyed your visit. We appreciate your kind words. We look forward to seeing you again soon. Best wishes - Clare
Tenpin - York からの回答
Hi Peter, thank you for the 5* review for Tenpin York! We're so pleased to hear that our team provided a speedy service, and we look forward to seeing you again soon! Best wishes - Adelaide
Shame about the service
The purpose of the visit was for our son’s birthday and we visited with six of his friends. The bowling was fine and the laser combat was satisfactory (although cut short by 10 minutes to accommodate the next party). The main reason for the poor score was a particular member of staff - whilst serving at the bar it was all eye rolls and tuts and a sense that customers were a terrible inconvenience. The same member of staff supervised the laser combat and the boys independently reported she was curt with them. A real shame as everything else was fine.
2026年5月17日
Tenpin - York からの回答
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in York. We are pleased to hear that you enjoyed the bowling game with us. However, we are extremely disappointed to hear the service that you received during your visit with us. If you would like to discuss this further with us, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Date day
My husband and I decided to go bowling for a date.
We had 2 options of venue, but Tenpin was so much more reasonably priced.
Lots of things to do all under one roof.
Would certainly visit again
2026年5月13日
Tenpin - York からの回答
Hello Joanne, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time at our Tenpin in York. We are pleased to find that you found our facilities good value for money and plenty to do. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were super helpful and welcoming…
Staff were super helpful and welcoming for my little boys party. The kids loved it!
2026年5月13日
Tenpin - York からの回答
Hello Miss Deryn Lloyd,
Thank you for taking the time to rate Tenpin York 5 stars. We're so happy to hear that our staff were helpful and welcoming for your little boy's party, and the kids loved it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Tenpin - York からの回答
Hi Marlene, thank you for your 5* rating of Tenpin York! We would like to thank you for your kind feedback regarding staff, we will be sure to pass these lovely comments on to the team! Best wishes, Jade
Always a pleasant experience visiting…
Always a pleasant experience visiting ten pin at York.
Staff are always friendly and welcoming.
Ten pin is also much cheaper than others which is a bonus.
2026年5月6日
Tenpin - York からの回答
Hi, thank you for the lovely 5* rating and review of Tenpin York. It's lovely to hear that you had a pleasant experience and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty
Well we were seven and only got 6…
Well we were seven and only got 6 drinks.. had to remind them several times for seventh drink … they gave it on the way out.. overall it was average
2026年4月16日
Tenpin - York からの回答
Hi Romij
We regret to hear about the missing drink and the reminders needed. We'll address this with our team to improve our service. We appreciate your feedback. Best wishes - Clare
Bowling family of 6
Attentive, helpful and friendly staff. Quick service of food and drinks.
2026年4月15日
Tenpin - York からの回答
Hi Naomi
We appreciate you taking the time to leave us a 5-star rating! We're so glad our staff provided attentive service and that you enjoyed the prompt food and drink service. Best wishes - Clare
Tenpin - York からの回答
Hello Agnieszka,
Thank you for taking the time to rate Tenpin York 5 stars. We appreciate your 5-star rating! We're happy to hear that everything was well-organized and that the kids were entertained. We are delighted to hear that Kara made such a positive impression. We hope to see you back soon. All the best ~ Laura
Great experience
Staff member was really friendly and helpful. Despite being busy they processed us really quickly. Everyone had a good time and the venue was presentable and clean.
2026年4月12日
Tenpin - York からの回答
Hi Natalie
We're happy to hear that you had a good time! It's great to know our staff were friendly and helpful and that you found the venue presentable and clean. Thank you for your 5-star review! Best wishes - Clare
The icecream was so small
The icecream was so small.
Like ok I had already eaten the cupboard in the kitchen but waste of money. 👹
2025年8月22日
Tenpin - York からの回答
Hi Shaniqua, thank you for taking the time to review Tenpin York! We're sorry to hear that you were disappointed with the icecreams and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Booking in procedure easy and…
Booking in procedure easy and efficient. Rink was ready to go. Equipment worked well. Drinks were good
2026年4月9日
Tenpin - York からの回答
Hi Joan, thanks for leaving a rating and review for Tenpin York! We appreciate your 5-star rating! We are so glad the booking process was easy and that you enjoyed your experience. We hope to see you again soon! Best wishes - Rosie
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