Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... もっと見る
企業が回答しました
We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... もっと見る
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Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise. Dislike new minimum amount of £5 to play on machines. Too much!!!! We sho... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, 英国
- 0333 034 6100
4.3
優良
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great fun had by all
Great fun had by all. Only trouble is the ATM charging to take out your own money.
2026年4月15日
Tenpin - York からの回答
Hello Dawn,
Thank you for taking the time to rate Tenpin York 4 stars. We're glad everyone had great fun! We appreciate your feedback regarding the ATM fees, and we'll explore options to improve this for our customers. We hope to welcome you back again soon. All the best ~ Laura
Tenpin - York からの回答
Hi Alistair, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you enjoyed your visit and would recommend us. We can't wait to welcome you back again in the future! Best wishes - Rosie
Bowling experience Good, food not so good.
The bowling experience was good as were the other entertainments but the food is at the opposite end of the scale. It took nearly 30 mins to come and when it did it was cold. Pictures of waiting for deliveroo to fetch it from the local McDonalds and then a further delay as it was repackaged come to my mind.
2026年4月15日
Tenpin - York からの回答
Hello Christopher,
Thank you for taking the time to rate Tenpin York 3 stars. We appreciate your feedback and are glad you enjoyed the bowling and entertainment. We're sorry the food was cold and took so long. We'll share this with our team to improve our service. If you wish to discuss this further, please email customer.feedback@tenpin.co.uk.
All the best ~ Laura
Good family fun
2026年4月15日
Tenpin - York からの回答
Hi David, thank you for the excellent 5* rating for Tenpin York! It's great to hear that you had a fun visit with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Great Time!
Had a great time the team member (James) I interacted with was lovely really friendly and really helpful! Will be back!
2026年4月15日
Tenpin - York からの回答
Hi Samantha, thank you for the brilliant 5* review for Tenpin York! It's lovely to hear that you enjoyed your visit and that our team member had provided a helpful service. We will be sure to pass on your kind feedback and we look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - York からの回答
Hi Carol, thank you for the excellent 5* rating and review! We're delighted to hear that you enjoy the pricing and the atmosphere at Tenpin York, and we can't wait to see you back again soon! Best wishes - Adelaide
It was really fun I enjoyed it a lot
2026年4月1日
Tenpin - York からの回答
Hi Olivia, thank you for leaving Tenpin York an awesome 5* rating. We are thrilled to hear you had a great time with us recently. We hope to welcome you back soon! Best wishes - Kaylee
Tenpin - York からの回答
Hi Lauren, thank you so much for the 5* review of Tenpin York! We hope to welcome you back soon for hopefully another fun visit. Best wishes, Jade
Helpful on the counter but the toilets…
Helpful on the counter but the toilets are always disgusting
2026年4月8日
Tenpin - York からの回答
Hi Samantha. Thank you for rating Tenpin York 4*. It's great to hear the staff were helpful. However, we're sorry to hear that there have been issues with the cleanliness in the toilets. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York'. We hope to see you again soon. Best wishes, Jade
Easy to book and staff helpful even as…
Easy to book and staff helpful even as we arrived a bit early.
Easy to set up players and all equipment working
2026年4月8日
Tenpin - York からの回答
Hi Stuart, thanks for leaving a rating and review for Tenpin York! We appreciate your feedback and are glad booking was easy! It's great to know our staff was helpful and that you found the equipment in good working order. We appreciate your feedback greatly and look forward to seeing you again soon! Best wishes - Rosie
Atmosphere!
2026年4月8日
Tenpin - York からの回答
Hi Katie,
Thank you for your wonderful 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The lanes were ready for us at the…
The lanes were ready for us at the agreed time. The staff at reception was very friendly. It is great that the drinks are so close by.
2026年4月5日
Tenpin - York からの回答
Hello Fred, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time with us. We are glad the lanes were ready for you at the time of your arrival. We do hope to see you again very soon. Best Wishes - Kimberley
Staff efficient and friendly
Staff efficient and friendly. Checked in very quickly, lane clean and tidy.
2026年4月8日
Tenpin - York からの回答
Hello Adele, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are so pleased to hear that you enjoyed your recent visit to us and found our team brilliant throughout your stay. We do hope to see you again very soon. Many Thanks - Kim
Always have a great time here and the…
Always have a great time here and the service was spot on
2026年4月8日
Tenpin - York からの回答
HI there,
Thank you for your amazing 5* review at Tenpin York! It's lovely to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and hopefully welcome you back again very soon! Best wishes- Steph
Tenpin - York からの回答
Hi Murat,
Thank you for your fantastic 5* review at York! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
This eas our 1st time visiting York we…
This eas our 1st time visiting York we normally go to Castleford as this is our closest. Excellent check in Excellent bar staff could not complain. We found it very compact on top of each other, also we was on lane 24 and at a certain point on the alley it rolled to the side as if he lane was not straight which was quite annoying especially with a child with needs. Also there didn't seem to be any weight in the pins , unfortunately this was a disappointing visit.
2026年4月8日
Tenpin - York からの回答
Hi Lindsay, thank you for taking the time to leave a review of Tenpin York! We are very sorry to hear this was not a successful first visit at this venue and we very much appreciate all of the feedback given so that improvements can be made! We do hope that this will not put you off from visiting us again in the future and we very much hope to welcome you back soon for a more pleasant visit! Best wishes - Mel
Tenpin - York からの回答
Hi Elliot, thank you so much for the lovely 5* review of Tenpin York! We are thrilled you had a great time with great customer service and we can't wait to welcome you back again soon! Best wishes - Mel
Disappointing
Difficult booking system and when needing to increase the number of games were forced to move lanes midway through with a child with special needs. This led to upset that wasn’t needed with better organisation.
2026年4月8日
Tenpin - York からの回答
Hi Nichola, thanks for leaving Tenpin York a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear that you found the booking process was difficult. We're also sorry to hear that moving lanes mid-game caused upset and we'll ensure your feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Rosie
We had a great day
2026年4月1日
Tenpin - York からの回答
Hi June, thank you for leaving Tenpin York a fabulous 5* rating and review! We're glad to hear that you had a great day, and we appreciate you sharing your positive experience with us. We look forward to seeing you again in the future! Best wishes - Rosie
Tenpin - York からの回答
Hi Sue, thank you for leaving Tenpin York a fantastic 5* rating and review! We're so happy to hear that the team member was so helpful in setting up your bowling experience. We appreciate you taking the time to share your feedback! We hope to see you again in the future! Best wishes - Rosie
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